HT201272 Previously purchased movies cannot be downloaded.

Annoyed that my previously purchased movies cannot be downloaded, some i have not yet seen. I suffered an o/s crash leading me to download itunes again...but i cant have my movies back. But Americans can.... why?

That is because they are not available for redownload  in the U.K.
Learn more about which content types are supported for iTunes in the Cloud by country, as well as where iTunes Match is available.

Similar Messages

  • HT201272 From Latvia iTunes store i don't see my previously purchased movies. Why is that?

    From Latvia iTunes store i don't see my previously purchased movies. Why is that?

    Not other than parental oversight. On the computer you can implement Parental Controls on a separate user account that they would use. You can then block certain websites. But you cannot do that on the iPad.
    You could change your iTunes account such that they cannot access it in order to buy or download apps.

  • I am having trouble downloading a previously purchased movie from the Cloud.

    The movie in question is "The Mist." I have purchased a lot of movies from iTunes lately, and to save room on my Mac, I have moved all the movie files onto a portable hard drive and simply deleted them from my Mac. Thus, whenever I want to watch a movie, I just transfer it from my hard drive back onto my Mac no problem, and watch the movie. Somehow, "The Mist" got deleted from my hard drive, so I figured "No worries, I'll just download it from the Cloud and get the file back. I've done it before!"
    iTunes does this frustrating thing where even if you delete the video file from your computer, the movie thumbnail still shows up in your movies library, and I guess the Cloud considers this as you still having the movie on your computer, because when I went to my purchase history, it said the movie was already downloaded on my computer, when in fact it was not (it also said this for all my other movies, which are not on my computer but on my PHD). Only after I deleted the thumbnail for the movie did it show up under "Not on this computer" and allow me to hit the download button. Then I get this message saying "This computer is already associated with an Apple ID. You can download past purchases on this computer with just one Apple ID every 90 days. This computer can be used with a different Apple ID in 80 days." It will not let me download my previously purchased movie!
    I have already tried logging out and back in again, that did nothing. Do I seriously have to wait 90 days to redownload my movie again? Like, is that a thing? What if you have a hard drive wipe, and have to redownload everything from the Cloud again; would you seriously only be able to redownload all your movies in 90 day incriments? What if I need to redownload multiple purchased movies at once, do I have to wait 90 days in between each one?
    Am I the only one having this problem? If so, any help would be appreciated.
    If this is not a "problem" and merely a "thing" iTunes does for security reasons, then this is a complaint. I have legally purchased this movie under the same account that I'm currently trying to redownload it through, I find it ridiculous that I should have to wait 90 days; you don't have to wait this long for downloading multiple apps/songs/books. Alternatively, trying to redownload the movie from its store page on iTunes is not an option, because as far as I can tell, iTunes does not let you redownload already purchased movies from their store page, as with apps/songs/books. If you try to re-purchase a movie, in the hopes that it will simply let you download it for free, seeing as how you've ALREADY purchased it, instead it'll gladly charge you again for movie. So no, I am not willing to purchase the movie again, I would just like to re-download it from the Cloud as I've done with other movies before it. I don't know what makes this one different.

    I agree. I don't rely on iCloud as a backup, that is what I have my portable hard drive for. Its 500 GB so I can hold my entire iTunes library several times over on it. I have all my movies on my hard drive, but somehow "The Mist" got deleted off of my hard drive, so I figured "Well, the option to redownload an already purchased movie is available through iCloud, I'll just do that!"
    And permissions and download availability have nothing to do with it, the movie's still there, it still allows me to redownload it. The only problem is when I click download, I get that message.
    And nobody else uses my computer, but I do have multiple accounts authorized on it. Even still though, I am attepmpting to download it through the account I purchased it under. :/

  • HT201272 I can see my previously purchase music, it says downloaded but why can't i download the music? The were accidentally deleted from the itune folder?

    I can see my previously purchase music, it says downloaded but why can't i download the music? The were accidentally deleted from the itune folder?

    Do I have to have icloud to download previously purchased music?

  • How can I watch previously purchased movies on my ipad?

    How can I watch my previously purchased movies on my ipad?

    You cannot stream them to your iPad unfortunately... You can download them however. Go to the iTunes Store app -> tap the purchased button at the bottom right -> tap the view: Music in the top left and select Movies. From there you can download the one you want...

  • Have a new computer and want to down load previously purchased movies how do i do this

    I have a new computer and want to down load previously purchased movies but can't find them. How do I do this.

    Install iTunes. Login with your apple ID and click "iTunes store". Click "purchased" on the right and you should see all previously purchased content to download.

  • HT4095 I've rented an SD movie from iTunes but cannot download it. Message reads "download error" followed by a small window with message "movie cannot be downloaded at this time. I have been billed by iTunes. What next?

    I've rented an SD movie from iTunes but cannot download it as I normally do to my iPad 2. Message reads "download error" followed by a small window with message "movie cannot be downloaded at this time". I have been billed by iTunes. What next?

    Hi, Kenny. 
    Thank you for visiting Apple Support Communities. 
    There are a couple things that I would recommend trying.  Try closing all open applications and power cycle the device.  Next, go through the section labeled Troubleshoot issues on an iPhone, iPad, or iPod touch in the second article below.  If the issue persists, try completely signing out of the iTunes Store on the iOS device and sign back in.  Be sure to test downloading an application after each step. 
    iOS: Force an app to close
    http://support.apple.com/kb/ht5137
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    iOS: Changing the signed-in iTunes Store Apple ID account
    http://support.apple.com/kb/ht1311
    Cheers,
    Jason H. 

  • TS1424 Purchased book "The Fish That Ate The Whale". In the Purchased window, my previous purchased books are labeled "downloaded" but The Fish has a cloud ikon and will not download.

    Purchased book "The Fish That Ate The Whale". In the Purchased window, my previous purchased books are labeled "downloaded" but The Fish has a cloud ikon and will not download. I have tried to delete the book but no response.
    Redirected to Store and searched for The Fish. Description came up, pressed Download, message: you have previously purchased this book, go to Purchased and press Download. Followed instructions and message: you have previously purchased....... I'm in a loop.
    Assistance requested

    Hi there.
    Thank you very much for your quick reply, it's really appreciated.
    No need to apologize, I actually found the phrase "If your iPad ever craps the bed" amusing under the circumstances
    I checked the list of installed apps like you suggested (Settings>General>Usage>Storage>Show all apps) but this problem app is not in the list. I have also swiped down on the home screen to search for it, but again it does not show.
    While it has not let me download the app (and I just tried it again) it has helped me to eliminate a few things from the list of what to try, and I can definitely conclude that it has not downloaded.
    I guess I need to fire up my PC and download it / sync my iPad.
    Thanks again for your help

  • Why is playback of a previously purchased movie taking so long?

    Why is playback of a previously purchased movie (Man of Steal) going to take 18 hours now 20 now hours to play on my AppleTV?
    Is this a buffering problem with Comcast or is Apple servers?

    There's a slim chance that it might be a symptom of a wide-spread issue with ATV's right now [though looks to be primarily Gen 1 units].  There's an existing topic here: https://discussions.apple.com/message/25524317#25524317 [though I doubt it in this case, but might be a side effect of the problem on Apple's side]
    In this case I suggest  you submit the bug via the feedback page https://www.apple.com/feedback/appletv.html

  • HT201272 Problems downloading a previously purchased movie

    I bought a movie via my ipad mini in Dec 12, and thought I would be able to view it on my macbook too via itunes (the purchase was via itunes) but for some reason it shows up next to all the others but 'greyed out' and when I click on it, I get the message 'unable to locate' - I have been on mypurchase history etc and it clearly shows that I bought it.  I sync with icloud etc so can't understand why I can view it on my ipad but not my mac.  Any ideas?  Thanks.  Shona x

    I agree. I don't rely on iCloud as a backup, that is what I have my portable hard drive for. Its 500 GB so I can hold my entire iTunes library several times over on it. I have all my movies on my hard drive, but somehow "The Mist" got deleted off of my hard drive, so I figured "Well, the option to redownload an already purchased movie is available through iCloud, I'll just do that!"
    And permissions and download availability have nothing to do with it, the movie's still there, it still allows me to redownload it. The only problem is when I click download, I get that message.
    And nobody else uses my computer, but I do have multiple accounts authorized on it. Even still though, I am attepmpting to download it through the account I purchased it under. :/

  • Previously purchased movies and TV shows unable to download again

    I previously purchased some movies and TV shows.
    When I cleaned my computer, I was unable to take them off my itunes and keep them from using my MacAir memory unless I removed them from my computer. I cannot uncheck them from my itunes library, I had to delete them from my Itunes Media folder.
    This seems to have made it impossible to download them from the cloud to my computer again.
    How do I fix this?
    How do I keep these items in the cloud, but off my computer without using my hard drive?
    Thank you

    iTunes prefs > Store.
    Tick Show iTunes in the Cloud purchases.
    (If it's not there, log out of hte store then log back in. It's kinda flaky)
    All your purchases should show wtih a cloud icon next to the title.
    Click the cloud icon to download or right click - Download.
    If you just click Play, it wil stream and not download to your computer.

  • HT201272 Previously purchase audiobook download

    I would like to download my previously purchased audiobooks, but they are now shown in purchased item on my itune. What can I do to download them?

    You cannot redownload them.
    It has always been very basic to always maintain a backup copy.

  • How to download a previously purchased movie on an Ipad onto another iPad, i am from the Netherlands

    Purchased a movie on my ipad and now want to download the same movie onto my other ipad using icloud. However in The Netherlands I can only sync music and foto's as it seems?

    Unless you actually purchased ownership of the movie, you cannot re-download a movie rental unless you re-rent it.
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • HT201272 Can purchased movies be downloaded to discs?

    I am trying to download my newly purchased movie to disc in order to play on my big screen. Is this possible?

    No; they can be put on data DVDs for backup and transport, but not video DVDs for playback outside of iTunes.
    (72532)

  • Help with downloading previously purchased movies to new ipad mini

    I just bought a new ipad mini and I can't download purchased movies and music to he mini. When I attempt to download the music and movies from the cloud, the download meter shows progress up to 100% and then stops. When I go to my video section or music section, there are no downloads. I have read a ton of articles and attempted every solution possible. I restored my ipad mini from the ipad. I synced with iTunes and tried to download the music and movies from there. Nothing seems to work. Mysteriously, there are times in iTunes that e video meter shows a lot of space on my ipad being used by videos. Then it goes away and then shows it again later as if he videos are taking up space on the ipad. When connected to iTunes, if I click "on this ipad" then movies it shows the movies listed numerous times (showing I have attempted) over and over. Still there are no movies and no music. Can someone that is an apple expert help me solve this problem? I have tried all that I know. I have even tried to convert the videos to ipad format but that option is grayed out. If I click on a movie and go to the convert options they are all grayed out. I have looked at the content ratings, the resolution,and even a suggestion about surround sound. Nothing works for me. I contacted apple support and the lady was unhelpful and suggested I call for paid support. I do not feel like paying for help on an expensive item that I just purchased and does not seem to work. Help!

    You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
    Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site or else the download will not work properly.
    CS5:
    http://prodesigntools.com/all-adobe-cs5-direct-download-links.html

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