HT201272 purchased ringtones don't show as purcahsed

I purchased some ringtones, they disappeared (don't know why) and I can't download them again.  Usually it wil show a cloud to show I purchaed them but for ringtones this does nto seem to be the case.

Ringtones (and audiobooks) are a one-time only download from the store. Where have they disappeared from ? If your iOS device then do you have copies of them in the Tones part of your computer's iTunes library or on your backup of your downloads/library so that you can sync them back to the device ?

Similar Messages

  • NEWLY PURCHASED RINGTONES DON'T SHOWUP ON MY SECOND PHONE

    My newly purchased ringtones do not show up on my second phone

    How are you trying to get them onto it ? Ringtones are a one-time only download, so if you want them on it then you will need to connect the device that you downloaded them on to your computer's iTunes and do File > Devices > Transfer Purchases to copy them over to the Tones part of your computer's iTunes library, and you can then sync them to your other phone - is that how you're trying to do it ?

  • My purchased ringtones are not showing up on my iTunes account?! Where are they??

    The screen on my laptop has an internal crack so im using my mom's laptop for now. When I connected my iPhone to the computer, I couldn't do anything without syncing my phone which meant everything got erased! I wasn't too upset because I backed up everything on iCloud. Well for some reason, it didn't back up anything and I lost all my media. No biggie. I added most of the songs and apps back. I tried to add the ringtones I've purchased from iTunes but they're not showing up under the "purchased" section of my iTunes account. I don't know why they're not showing up. It's at least 20 ringtones that I've purchased at $1.29 each! Please help!!

    I purchased three ringtones on my iPhone 5. They installed quickly and I was easily able to assign them to contacts. The next time I connected my iPhone to iTunes on my computer the ringtones disappeared from my iPhone. They were still showing in iTunes ringtones section on my computer. They showed up on my iTunes accounts page as being purchased too. I tried everything suggested on the forums to get my purchased ringtones to show on my phone again, with no success.
    I started trying different things out of desperation and finally lucked upon a solution. I opened iTunes on my computer. Under the Library section I opened Tones (left side of screen same section as music, movies, etc.). When the tones section opened it showed my three ringtones. I dragged the three ringtones to the desktop. I then deleted the three ringtones from the tones menu. It asked if I wanted to delete them from iTunes completely or just from the tones section. I chose to delete them from the tones section only. Once they were deleted From the tones section i went back to the desktop and dragged the three ringtones from the desktop back to the tones section. The computer automatically synced to my phone and VIOLA! the three ringtones appeared on my iPhone again.
    Extra suggestion. I have been using an app from the iTunes Store named Ringtone Maker Pro. It takes songs from my iTunes library and converts them to ringtones. It does a great job. There is a video attached that shows exactly what to do step by step.
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  • My purchased songs don't show up on my iPod

    I have one of the first generation iPod Touch.  I've purchased songs and they show up on my music in iTunes but even after synching they don't show up on my device.  Can't figure out how to get them there.  Any ideas?  Since Apple change the version of iTunes I can't figure out how to synch after i buy something so usually end up disconnecting my device, reattaching to my computer and then it synchs.  Apple support have been absolutely of no assistance.

    Automatic syncing is controlled (set up by the user) using the iPod's Music tab.  Select the iPod in the sidebar, under DEVICES.  Over to the right (near the top), there is a row of "tabs" (they look like buttons in the latest iTunes), that starts with Summary.  Click on Music there.
    Make sure Sync Music is checked.  Below that, you tell iTunes how you want your iPod synced with music.  If your entire iTunes music library will fit on the iPod, you can select Entire music library.  Then, any change to your library (such as purchasing new songs from the iTunes Store) should automatically sync to the iPod. 
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    One easy way to set it up is to create a new playlist in iTunes, and call it something like "iPod songs."  From your music library, add ALL the songs you want on the iPod to this playlist (including those new songs).  On the iPod's Music tab, select this playlist for syncing.  Going forward, any change you make to this playlist (adding or removing songs) will sync to the iPod automatically when it is connected and you tell it to Sync.
    You can also set up the other tabs, such as Movies and Podcasts (and Apps for an iPod touch), to set up syncing for those other categories of media.  Just make sure the total size of the selection is less than the capacity of the iPod (shown on the "bar" near the bottom).
    All of the above has not changed for the latest version if iTunes.  It works the same as before... 

  • HT201272 purchased ringtone. REceived e-mail confirming purchase and charge to credit card. Can not find ringtone anywhere

    Purchased ringtone from apps. Billed and charged. Can not find it on iPhone 4S or on computer.

    If you bought it on your iPhone then it should be on it - it will only be on your computer's iTunes if you've copied it over (File > Devices > Transfer Purchases), in which case it should copy to the Tones part of your library (they won't appear in the Purchased link for re-downloading). It doesn't show on the list if you try to change one of your notification sounds on your phone via Settings > Sounds, or if you go into Contacts and select a contact and tap the Edit button at the top right does that allow you to assign that ringtone to that contact ?
    Or is is a ringtone that you bought in an app i.e. not a ringtone from the iTunes store ?

  • After IOS 6 update I have lost my purchased ringtones.  They show up in iTunes but do not show up on the phone

    I have tried all the suggestions and nothing works.  I can see the ringtones in iTunes but I cannot delete them as suggested.  I have had to buy these ringtones twice I am not buying them (or any other for that matter) again.

    I'm with you.  I will NEVER spend another cent buying ringtones.  It is such a RIP-OFF!!!  It also lessens the experience of having an iphone.  I have also lost my entire Music Library after a sync.  I had over 800 songs.  I read online that it is somewhere out in the hemisphere, but I don't know how to get it back.  Now, my new Music Library only has about 77 songs, which I also lost after the ios 6 update.  However, I did figure out today how to get those few songs back.  I'm becoming less and less happy about being #TeamIphone:(
    I want a refund for the ringtones/songs I purchased that I can no longer use or have access to.

  • Purchased albums don't show in iTunes ... playlists missing

    Hi!
    I'm using iTunes 7.3.1. and have noticed that none of the albums/songs purchased from the iTunes store do not display when I click on "Purchased" within the STORE section on the LH side of the screen. The files themselves are fortunately still there.
    I also note that many of my playlists have disappeared although the playlist name still appears.
    What might I have done to cause this. Help appreciated
    DAVID

    Ken:
    Delete the iPhoto, iTunes and the iApps preference files. Then launch iPhoto followed by iTunes. See if that will let iTunes view the iPhoto albums.
    Do you Twango?
    TIP: For insurance against the iPhoto database corruption that many users have experienced I recommend making a backup copy of the Library6.iPhoto database file and keep it current. If problems crop up where iPhoto suddenly can't see any photos or thinks there are no photos in the library, replacing the working Library6.iPhoto file with the backup will often get the library back. By keeping it current I mean backup after each import and/or any serious editing or work on books, slideshows, calendars, cards, etc. That insures that if a problem pops up and you do need to replace the database file, you'll retain all those efforts. It doesn't take long to make the backup and it's good insurance.
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  • HT201272 I updated my IPhone and it took away all music including my ring tones. I have been able to recover the songs but my ringtones are not showing under purchased. How do I get my ringtones back?

    I updated my phone and all my music, including rigntones went away. I was able to recover my songs under purchased. My ringtones are not showing under purcahsed. How do I get my ringtones back?

    I don't understand this answer. What do you mean " your contacts should be in whatever program/service you have selected to sync."? The address book is created on the phone not in Itunes or any other program/service. When Itunes says backing up phone I have to assume it backs up everything on the phone. Most of what's on my phone does not come out of itunes. I download apps directly on the phone. When the software updates it does not bring those apps back. I have to go into the appstore and install them all over again. Itunes music library syncs with whatever is on the device your linked up to BUT the phone book just dissappears after you update the phone. There is no way to save it anywhere else.

  • Ringtone option not showing up.   what gives?

    I'm having a weird issue in the new version of iTunes where my laptop shows the Ringtone feature,
    but my desktop (with the same version of the software) does not. Though Ringtone shows
    up in the View Options on my laptop, it does not show up in View Options on my desktop.
    Same version of software, different computers, different results.
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    Log on to the iTunes store using your desktop and try again. It will then be in your view options.

  • HT1386 I BOUGHT RINGTONES ON MY IPAD BUT THEY DON'T SHOW UP ON MY IPHONE. DO I HAVE TO PURCHASE THEM ON BOTH DEVICES?

    I recently bought ringtones from my ipad thinking that they would also be on my iphone. They are not showing up, do i have to purchase them on both devices?

    Settings > Sounds > Ringtone > they should appear in the list.
    If they don't show, try syncing your iPhone with your PC and then see if they appear.

  • HT201272 How can we delete apps, etc from the Previously Purchased list so that they don't show there anymore?

    How can we delete apps, etc from the Previously Purchased list so that they don't show there anymore?

    You can't currently permanently delete purchases, all you can do is hide them so that they are less visible : hiding and unhiding purchases

  • HT201272 I recently had to reset my iPhone and all my purchased ringtones are gone. It is in my purchase history on iTunes, but I don't know how to reinstall them on my phone.  Help!

    Can someone please tell me how to reinstall purchased ringtones on my iPhone?

    You should have transferred them to your computer and backed up your computer.
    Sync them from your computer to your iphone.
    You only get one download.

  • I purchased iCould recently, but all my songs don't show up.  I updated iTunes Match and turned it on, but they're not there.

    I purchased iCould recently, but all my songs don't show up.  I updated iTunes Match and turned it on, but they're not there.

    I still cannot see all the music; some I downloaded and some I purchased.  For example, I downloaded two CDs by The Band Perry; one is on iTunes and one isn't.  I purchased iTunes Match before I changed computers so I could transfer it all to my new machine without have to load CDs again.  I also purchased some songs that are no longer there.
    I looked at the article you referenced and have completed all the recommended steps.  I have authorized this computer and updated iTunes match.  Is there any way to recover the music I downloaded, as well as purchases I made? (I purchased Viva la Vida by Coldplay and it's not on my iTunes.  There may be others, but I haven't noticed any others specifically.)
    Very frustrated....any help is appreciated

  • How do you delete songs that you purchased through iTunes but don't show up when you connect the iphone to iTunes they don't show up in music when you click on "On this phone"? I have my phone setup to manually manage music. Please help.

    How do you delete songs that you purchased through iTunes but don't show up when you connect the iphone to iTunes? They don't show up in the music section when you click on "On this phone". Side Note: I have my phone setup to manually manage music. Please help.

    Hi, Mrs.Frankie57. 
    Thank you for visiting Apple Support Communities.
    If you want to delete a song from your iOS device on iOS 7, tap Songs, swipe the song from right to left, then tap Delete. The song is deleted from iPhone, but not from your iTunes library on your Mac or PC, or from iCloud.
    iPhone User Guide
    Cheers,
    Jason H.

  • Games I bought years ago, Texas Holdem and iQuiz will no longer transfer to my iPod Classic. They show in my computer "Apps" but they won't transfer. They no longer show that they can be "Re-Downloaded" from "Previously Purchased" they don't exist there.

    Games I bought years ago, Texas Holdem and iQuiz will no longer transfer to my iPod Classic. They show in my computer "Apps" but they won't transfer. They no longer show that they can be "Re-Downloaded" from "Previously Purchased" they don't exist there.

    Have you seen this article?
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