HT201272 Some of the songs i purchased were not completely downloaded

I just purchased an album and some of the songs weren't completely downloaded. Can anybody help me?

Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete tracks from your iTunes library and redownload it via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account (Store > View My Apple ID on iTunes 11) and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find those songs and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

Similar Messages

  • Some of the songs I bougth are not complete. How can I download again?

    Some of the songs I bougth are not complete. How can I download again?

    1. delete this music from your device
    2. go to itunes store - music (Purchased)
    3. download it again.

  • TS1424 some of the songs I purchased are not the songs that appear on my computer

    why are some of the songs I purchase not the correct song when I play them on my computer?

    Some items you’ve previously purchased are not eligible for redownload via iTunes in the Cloud and thus, will not appear on your Purchased page. This content includes ringtones, audiobooks, movie rentals, items that have been modified or removed from the store since you purchased them, anything that may have been refunded, as well as certain movies.
    For some movies, you will see the message "When purchased, this movie will not be available from iTunes in the Cloud” if the movie can't be downloaded again. This message appears under the Buy button on the iTunes Store product page. This is why you should always back things up.
    To learn what previously purchased content is available for download in your country, visit this article:
    iTunes in the Cloud and iTunes Match Availability
    http://support.apple.com/kb/HT5085

  • I am trying to sync my music on my new IPad but get a  box which tells me that some of the songs and videos were not copied because they cannot be played on iPad and then none of the music is shsown on the iPad.   What can I do?

    I am trying to sync my music on a new iPad mini but get a box which tells me "some of the music was not copied because it cannot be played on the iPad",  then no music is show on the iPad at all any suggestions please

    Make sure that yo have the boxed chanced to only sync the checked music. It appears that it is trying to sync ore than those.
    You can try unsycing all music and resyncing.

  • I bought and downloaded a few song on iTunes. Now I see that some of the songs were not completely downloaded and stops a few seconds into the song. I went back to the album but it does not give me an option to re-download. What do I do so that I can down

    I bought and downloaded a few song on iTunes. Now I see that some of the songs were not completely downloaded and stops a few seconds into the song. I went back to the album but it does not give me an option to re-download. What do I do so that I can down

    Just found the answer - if you have the sam problem look here for the answer:
    https://discussions.apple.com/thread/5769424?tstart=0

  • Downloaded IOS 8.1 to my IPAD2 which locked up at the very end and would not complete download

    Downloaded IOS 8.1 to my IPAD2 which locked up at the very end and would not complete download, need help to complete download to IPAD2. How do I restart. IPAD2 is now locked up. Can't even power it down. HELP.

    Hello erniefromrichland,
    The article linked below details a number of steps that can help get your iPad to respond.
    iOS: Not responding or does not turn on
    http://support.apple.com/en-us/TS3281
    If you're still unable to get your iPad to boot up or the update did not complete successfully, the next article linked details how to get your iPad updated via iTunes using Recovery Mode.
    If you can't update or restore your iPhone, iPad, or iPod touch
    http://support.apple.com/en-us/HT1808
    Cheers,
    Allen

  • TS1362 downloaded a number of albums and songs and they did not completely download - meaning they cut off half way through each song -

    Downloaded a number of songs to IPAD - they did not completely download - have bill showing I paid for them, how to I sort?

    Assuming you are in a region where you are allowed to redownload your past music purchases, delete the problem tracks from your iTunes library, close and then reopen iTunes, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
    While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unticked.
    If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the "Report a problem" links in your account history, or via Contact Support.
    See also:
    HT5085 - iTunes in the Cloud and iTunes Match Availability
    HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
    tt2

  • Why do some of the songs I purchased from itunes cut out half way through?

    I've purchased a lot of music through itunes, and as I've been playing it, I've noticed that several of the songs stop half way through and just play silence for the last minute or two. This is very frustrating as I have spent hundreds of dollars buying music through iTunes. This occurs on all of my devices, iPhone 4, MacBook and iPad 2.

    I'm having this exact problem now with an iPhone 4 (not the 4S) and running software 6.1.3 with iTunes version 11.0.4.4. - The songs play fine in iTunes. In some instances I brought in the songs from CDs, in other instances I purchased from the iTunes store meaning I can't simply convert them. In either way they play silence on my iPhone around halfway through and for the remainder of the track.
    I have attempted a full restore from a backup, and then reloaded all of my music, same songs, same problem. I don't feel a manual restore would help because that means reprogramming every single app, and the music would be reloaded the same way so what difference could that make?
    Just to add insult to injury my protection plan ran out about 2 weeks ago and my phone otherwise works fine, so this can't possibly be worth purchasing another pricey plan just to be allowed to TALK to Apple.

  • Volume of the song i purchased is not even

    I purchased 'Empty Words' of Christina new Alubum 'Lotus' and the volume of the song through out the song is not even.
    What to do?
    Ray

    Try playing the track with Quicktime Player.  Sound fine?
    Do you have Soundcheck enabled in iTunes?  This is supposed to help but sometimes does the opposite.
    If the file has the same problem in Quicktime Player, contact Apple about this issue.  It may have to do with the encoding (happens occasionally).
    iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store

  • The songs I bought are not complete songs. Can I redownload?

    I bought an album. The songs are incomplete, about a minute in length only. How can I redownload them?

    If the problem persists after redownloading contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
    tt2

  • I synced my ipod to my laptop and now I can't find my music on my ipod it's all gone and some of the songs I purchased thru itunes

    I synced my ipod to my laptop and now I can't find my music help.  I called the support but was told that that help expired.  I did not even know I had that offered to me HELP!!!!

    You may be able to redownload your iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    BTW, did you sync to the laptop before? Yu can only sync to one iTunes library. If you sync to to another library the iPod will be eerased and it contents replace with what is in the iTunes library on the computer.

  • HT203167 I have purchased numerous songs from itunes and most of them are no longer in my library. A fwe of them I even re-purchased. I have 5 shared computers, but are still shared. However, some of the songs I purchased recently on this computer. SO NOT

    Itunes use to be so easy, but now it's always so difficult and I can't find about 75% of my purchases.
    I'm so done with Itunes! Anyone know how to get back my music?

    Sure.
    Open itunes store, click Purchased under Quick Links, and redownload them.

  • HT1296 I replaced my hard drive on my computer and had to download itunes all over again.  Now itunes does not recognize my ipod and does not have the libraray i purchased.  Also, any new songs i purchase can not be downloaded onto my ipod.  Suggestions??

    Can't download music purchases after hard drive replace. itunes doesn't recognize my ipod?  computer is authorized and ipod up to date

    First get iTunes to see the iPod
    iOS: Device not recognized in iTunes for Windows
    Then
    Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

  • Songs I purchased were NOT what I received...

    And I am really ****** about this.
    Just in case you try:
    TODD RUNDGREN, A CAPELLA
    SONGS: Pretending to Care, Something to Fall Back on
    WHAT YOU WILL RECEIVE: Hodja, Johnny Jingo (two songs that are arguably the worst two songs on the album).
    I have been on here for more than an hour establishing a fricking name to get on this discussion forum, spent a bunch of time trying to find an actual customer service rep who would either refund my money or fix the problem... and this is what I get.
    Thanks for a whole lot of nothing and I have a nice post-it reminding me never to buy another Apple product ever. Maybe if you spent the money for computer techs who worked in AmeriKa and spoke da Englais, they might've put the right song in the right place.
    Just venting, and hope it doesn't happen to you.

    Here's the link:
    Use the form at the bottom of this web page and explain the problem to them. They should then issue a credit to your account.
    As Deb said, the Discussions is just a user-to-user forum, so no one here can help you directly.
    On, and I might mention that the iTunes Music Store has a couple of million tracks, all provided (and probably titled) by the record companies, so mistakes can happen. Don't get your knickers in such a twist over such a minor issue; give the iTMS a chance; they'll get you taken care of (though it may take a few days).

  • My purchase will not complete download

    I have purchased an app from istore which is 180MB in size. It downloaded 19.1MB and has now stopped downloading. What should i do???

    Yuk, what a horrible app. But if you insist...
    Mac App Store: How to resume interrupted downloads
              http://support.apple.com/kb/HT4485

Maybe you are looking for

  • Is snow lepoard 10.6.8 compatiable with aol desktop for mac?

    I updated my aol desktop for mac to the 1.7.763 version and Im running snow leopard 10.6.8 on my imac.Im now haveing all kinds of issues useing the aol desktop for mac.Mail wont open and sometimes it does, web pages dont load, freeze ups in the mail

  • PXIe-8135 Displayport & USB

    Hi, I hope to upgrade my current controller to PXIe-8135RT. My application requires me to have at least four display output (VGA, DVI or HDMI). So now, I have these questions: 1. Since the controller will run in RT, how do I make use of the two displ

  • How create a purchase order without imputation using bapi: BAPI_PO_CREATE1

    Hello Forum I have an request for purchase order with imputation K (cost center, EBAN-KNTTP). During the liberation of the request for purchase order, and using the Bapi: BAPI_PO_CREATE1, I want to create a Purchase Order without imputation (imputati

  • Zcm11 remote control crashes?

    We started a ZCM rollout. Currently doing live testing in 1 building. The clients are XP SP3 and server is ZCM11 on OES Linux. I have noticed a problem with remote control after remoting into a workstation and logging on to the workstation i loose co

  • How to represent non-printable characters in XSD?

    I'm trying to represent some Ascii characters like 0D, 0A, 01, 02 and 03 in Hex in one XSD produced by the Native Format Builder but so far I keep getting errors by the Builder's test tool. Any idea how to do this? Thanks, MV