HT201272 songs not showing up in itunes purchased online.

I am unable to see previous purchased items in the iTunes purchases area. Also when I have found the songs that I have previously purchased and clicked on them to download them agin apple charged me a second time.

on the computers itunes click on the iTunes Store.
then click Purchased under quick links on the right.
you can then select Not In My Library and download anything you're missing from there.

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HT1918 I have Unknown Itunes charges on my credit card. I need help to identify the purchases. It does not show in my Itunes purchase history but only one my credit card statement.

I have some unknown Itunes charges on my credit card that I have been busting my brains on getting an answer. I HATE not getting to talk to a real person!!!! Same amount Charges show three consecutive days but does NOT show on my itunes purchase history. Suggestions greatly appreciated. A hammer to smash the computer would help too.

If they don't show on your purchase history on your account then have you have you added or changed your credit card details on your account - when you do then a small temporary store holding charge may be applied to check that the details are correct and valid, which should disappear within a few days) ? If not then you could contact iTunes Support via this page and see if they can see what they are for : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Importing songs not showing up in itunes

I have about 200gb of music on an external hd. I import songs into itunes (it shows adding files) but I can not find the songs in itune. Or it will import 1-5 songs out of the 15 or so that were in the folder I was attempting to import.
I tried to import all 200gb of music but only about 1/4 is showing up in itunes.
I have even draged and dropped songs from ext. hd into itunes using my computer window next to itunes. It shows a + sign next to song as it is added, but I can not find it in itunes then.
Any body have this problem?
Any suggestions on how to remedy?
Much Thanks!!!
Windows XP Pro

I followed the instructions for transfering a library
from Windows to a Mac and so far it's gone fine. Now
I'm trying to get the songs to show up in iTunes with
no success. I dragged the library from the iPod to
the music folder under documents, on the mac. It's
still not showing up in iTunes. I tried importing
these songs from that location and it brings up the
error message: "The file "Itunes Library.itl" cannot
be imported because it does not appear to be a valid
exported file" Any help would be greatly, greatly
appreciated. If you need any clarity because I know
it's jumbled, just let me know.
MacBook
I tried the suggestions of other users to import from an external drive with the same result as you. I resolved this by instead selecting add to library and then browsing to the itunes folder on the external drive. It then copied all the contents to iTunes on the Mac.

Imported songs not showing up in iTunes

Just imported a CD. They are not in my iTunes library, but the files are there in the directory on the back end. I even watched iCloud upload them, but the tracks are not showing up in iTunes even when searching for them. Any ideas?!?!?

I have this same problem. Import songs from CD or from a MP3 Folder or if I add a movie, nothing shows up in itunes.
If I do a search of the media folder in iTunes I can see it there. Even My Apple TV can see the uploads and play them.
This all seems to have started after the latest update to Lion.
I have downloaded iTunes again and reinstalled it but it made no difference.
iTunes is importing ok it's just not displaying the newly imported items :-(

Purchased songs not showing up in iTunes or iPod

I have purchased many songs from iTunes, both on my computer and on my iPhone over the past year or so. However, only some of them are showing up in iTunes and iPod. I have receipts still from iTunes stating that I paid and purchased them and they were even in my library and on my iPod for some time but I went to listen to a couple of songs yesterday and couldn't find them anywhere; both browsing for the song and the artist. I went to my computer to see if they where there to re-sync but they were not in my library either. I'm not sure what happened to them as I haven't done anyting different. I tried restarting my iPhone and, closing and reopening iPod and even rebooting the computer, still nothing. I have red some threads stating that you should change the language to French, did that, still nothing. I'm not sure what the issue is but I have proof that I paid for the songs but they are no longer around. I'm very frustrated! Any help would be great.
I've also been experiencing issues with updating the software. Sometimes I get a timed out error which is odd since I have an internet connection with no issues. It gets all the way to the end and won't complete. I try two or three times and give up and then the next day I may try again and it will work without issues. I have the iPhone 4 and have software update 4.3.2 but have not successfully done the 4.3.3 yet as I keep getting the update error and it's driving me insane!
Any help would be greatly appreciated!
Thanks!
Stephanie

on the computers itunes click on the iTunes Store.
then click Purchased under quick links on the right.
you can then select Not In My Library and download anything you're missing from there.

Apple TV not showing all my iTunes purchases in "Music"

Just got my Apple TV connected, all works fine (syncs with my MacBook iTunes etc) but one annoying thing is that under the "Music" tab, only a small fraction of the music I have purchased over the past few years appears, so that when my MacBook is turned off, I'm limited to those few songs. Any ideas?

The main Movies/TV Shows/Music icons play back either movie rentals/purchases, TV Show purchases or purchased music via the internet.
All the content in iTunes is normally accessed on the LAN using Home Sharing via the Computers icon and its Movies/TV Shows/Music submenus. If iTunes is not running local LAN content can't be accessed.
If much of the music you have is from ripped CDs, MP3s from other sopurces/vendors, it will not appear under the main Music icon unless you have an iTunes Match subscription. I'm not certain that even iTunes Store purchasesd appear under this without iTunes Match but as I have a subscription I can't currently tell.
If you have iTunes Match it's possible all your iTunes library has not been matched as yet as some non-recognised titles need to be uploaded to the cloud.
AC

After downloading ios 7, my iphone 4 will sync but my music will not show up only itunes purchases will show up and be the only ones playing. the rest have a little red square next to them

Ive been having this problem ever since i upgraded to ios 7. I went to put new music on my iphone, and i synced my phone went to listen to my music and it either has a cloud next to it, a red square, or is there but clear and will not play. Seems that purchases from itunes are the only music that actually work. When i put my phone on shuffle, it continues to shuffle through my music until it finds a song that will actually play, which ends up being one of the purchased songs. I have a total of about 1300 songs, about 600 purchases and the rest just dont work. Please help me find what is wrong with this because it has been weeks and im going insane and really debating on switching over to a different phone brand like the new blackberry or s4, im done with apples ****.

Update - I found the iphoto cache deleted it. This did not work.... it still cannot find the photos. I then placed all the photos on my desktop and synced my phone to the folder. It found ALL the pictures on my desktop folder. I would still prefer to find a fix, so I can sync my photos to iPhoto....

Ipod songs not showing up in itunes

Although my ipod (5G - new in October) is showing up in itunes, it is not showing any of the songs on it. Today i imported two new CDs into itunes, and then added them onto the ipod - which says it has imported them, but they are not actually showing up on the ipod. I presume these two problems are linked. I have tried reinstalling both itunes and ipod software - but had no luck.... Does anyone know what I can do?

I am adding them as normal via itunes - dragging and dropping as my ipod is set up for manual rather than automatic update. Have been using an ipod for about four years and always done it this way without a problem.
The ipod is showing up in itunes, but as if it is empty (ie no music showing up) despite the fact that it says 25G is being used. Also, all the music i transferred yesterday onto the ipod - which is the only thing showing up as if it is on there when you look at it on itunes - is not actually on there at all....
It's a mystery!

Songs not showing up in Itunes 11?

Music that I have bought on amazon is showing up in the music folder on my hardrive, but when I select "open with itunes" itunes opens, but the song does not show up in my library.

Chances are that iTunes is uploading NEW content to your iPhone... since the songs are on your iPhone, but not on your computer, your computer is not removing them from your phone.
Second option:
The songs are still in the main library. have you checked the list of ALL of your songs on your computer?

Songs not showing up in iTunes

Recently many of my songs haven't been showing up in itunes. It happened randomly and decreased my library by about 3000 songs out of 10000 in no particular pattern (like date added, alphabetical order, downloaded songs, file format, etc.) except the songs are missing in groups of albums.
I tried reinstalling itunes and deleting the songs from itunes and reimporting them with no luck. I didn't change any options in the preferences tab, and I checked my actual music folder and it's all still there, but some songs just don't show up in itunes. What can I do to resolve this?

Maybe your "iTunes Music Library.xml" file got corrupted?? Try searching this file for some of the songs in question and see if they're in there at all and if so if there's anything funky about them.
Next step:
Try uninstalling iTunes and verifying that "iTunes Music Library.xml" is REMOVED and then reinstall and drag all your music into it again. I believe this will remove any playlists as well, so you should back them up...not quite sure how to do that.

HT204370 Ipad movie download not showing up on itunes purchase history

I downloaded a digital version of a movie with the promo code on my iPad, but it won't register that I did it on my laptop and I can't download it on any other device. Any thoughts?

Whether you can re-download films will depend upon what country that you are in and whether the studio allows re-downloading (and possibly if the code only gives you a one-time download). You should be able to copy it from your iPad to your computer's iTunes via File > Devices > Transfer Purchases and you can then sync it to your other devices.

Songs I have purchased on iTunes are not showing up in my Purchased playlist but are in my iTunes library

This has only been happening since updating my iPhone 5 to the new IOS 7.0.2 software and it has duplicated a new purchased playlist on my iTunes library. I have tried syncing the iPhone to my computer but still no luck they are not showing up in my purchased playlist.
In saying that, some songs I purchase do show up in the playlist but others don't or only half of an album shows even though I have downloaded the whole thing. It is driving me crazy!! Has anyone else got this problem and what did they do to sort it?
Thanks!

Hi samfergs,
I'm not sure how the Purchased Playlist decides what to put into it, but if you want to see all of your purchased items, then you need to go to the iTunes Store, and on the right side, under Quick Links, click on Purchased.
Then, click on the Music (or whatever other purchased items tab you want to look at). If you are looking at Music, click on All Songs, and then on "All" or "Not on this Computer" (depending on what you want to see).
Cheers,
GB

Previously purchased songs NOT showing as purchased in the itunes store. I dont want to re-buy something I already have. How can I get this fixed?

Ive got quite a few songs. I dont want to rebuy one ive already got. Why are my songs not showing as purchased in store like they once did? How do I solve this issue?

Hi,
Go to song view, add iCloud status. To do this, go to menu > view > view options and tick box. This will tell you what has been matched, uploaded, purchased, duplicate, ineligible or waiting. As the scan is stalling with one track remaining, find this track - it is likely to have a icloud status of waiting.
Suggest that you delete from library then select update iTunes Match. Once match completes try readding track - by the way how. Big is the track and whatever is its media type?
jim

HT201272 I downloaded sveral ringtones and they are not showing up in my purchased items. I had to wipe out my phone so they are not on there anymore. Please, any advice would be appreciated!

I recently had to wipe out my phone and lost everything! I have been able to recover all apps, pics, songs. Lost alot of my contacts due to me not backing up my info to icloud more often. (my mistake) However, I cant find any of my purchased ringtones. They are not showing up in my purchase history on itunes either. I do have the receipts for all of them tho.
Any advice or info would be greatly appreciated!

Ringtones are currently a one-time only download, they won't appear under the Purchased tab nor in the cloud. Have you got copies of them in the Tones section of your computer's iTunes library or in the backup of your downloads that you can use to re-sync them to your phone ? If not, and they are still in the store, then you can try contacting iTunes support and see if they will grant you a re-download : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then try selecting Purchases, Billing & Redemption

I have songs on my iPhone but they do not show to my iTunes library. How do I get them to show?

I have an iPhone 4 and have songs on it that do not show on my iTunes library. Everything is up to date, but I cannot get these songs to show to make my playlists. Some of these songs were from CDs I had. How do I get these songs to transfer from the iPhone to the iTunes library?

Hi there jgregov,
You may find the information in the article below helpful.
Download past purchases
http://support.apple.com/kb/ht2519
-Griff W.

HT201272 songs not showing up in itunes purchased online.

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