HT201272 stopping ITunes TV season passes

how do I stop season pass purchases from continuing?

for some reason, new episodes that are clearly available in the itunes store do not download straight away when subscribed with a season pass. seems to be a 12-24 hour delay. this is clearly against apple's own season passes FAQ, which states that "Once a new episode becomes available in the iTunes Store it will be available for you to download". This isn't happening, it's delayed, even when checking for available downloads. looking at other posts, this seems like a common problem recently.
http://www.apple.com/support/itunes/store/passes/
"I see a new episode available on the iTunes Store but I've not yet received it.
Once a new episode becomes available in the iTunes Store it will be available for you to download. You can check if you have episodes awaiting download by going to the "Manage Passes" page. Or you can simply select "Check for Available Downloads" under the Store menu in iTunes 8 (or "Check for Purchases" under the Store menu in iTunes 7) to download any unavailable episodes. For Multi-Passes you should check that your Multi-Pass has not expired. This information is also available on the "Manage Passes" page."

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    http://www.apple.com/support/itunes/ww/ Please Note: I work T-S, 6-3PM CT.
    Thank you for allowing me the opportunity to assist you. 
    Thanks.  The problem is, this Episode "Growing Pains" IS already available
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    On Fri, Oct 12, 2012 at 3:09 PM, iTunes Store
    <[email protected]>wrote:
    > Hello [     ],
    >
    > Thanks for your reply. I see now that you are unable to download "Growing
    > Pains" which is supposed to be included on your season pass "The Vampire
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    >
    > Generally, the television networks provide Apple with the latest episode
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    > can be a delay. I recommend to please wait for a few days.
    >
    > You can rest assured that Apple is working to make this episode available
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    >
    > Thank you for your patience. Apple appreciates your business and loyalty.
    >
    > Sincerely,
    >
    > [     ]
    > iTunes Store/Mac App Store Customer Support
    > http://www.apple.com/support/itunes/ww/
    >
    > Please Note: I work T-S, 6-3PM CT.
    > Thank you for allowing me the opportunity to assist you.

    Hi,
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