HT201272 There are no purchases on my iTunes

I just upgraded my iPad iOS from 3.2.2 to 5.1.1. I have never used iCloud but turned it on and signed in. When I go to purchases it says there are none associated with my ID. Should have $1000 worth of purchases!

If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases (the most recent purchase is above the list). If you are being billed every month then that indicates that it might be an auto-renewing subscription - there are instructions on this page for managing and stopping them : http://support.apple.com/kb/HT4098
If you can't find the charge or don't recognise it then you can try contacting iTunes Support via this page and see if they can help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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Why are there itunes store charges on my credit card statement but there are no purchases under my itunes account?

Why are there itunes store charges on my credit card when there are no purchases under my itunes account?

Have you added or changed your card details on your account and they are temporary store holding charges ?
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There are multi purchases on my itunes account and i cannot get to it to see it

i need to find out what purchases have been being made on my apple itunes account. when I signed on today and changed my info there were three or four other unknown emails assoctiated with my account!!!! i have been billed everymonth and i am trying to find out if this is my kids purchases or if someone else did this

If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases (the most recent purchase is above the list). If you are being billed every month then that indicates that it might be an auto-renewing subscription - there are instructions on this page for managing and stopping them : http://support.apple.com/kb/HT4098
If you can't find the charge or don't recognise it then you can try contacting iTunes Support via this page and see if they can help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I updated my Apple TV and my itunes says there are no purchases?

IIt's says there are no purchases.

A number of people have reported similar issues recently, many appear to have found a discrepancy of some kind in their account settings and making changes to these settings or simply resetting them has resolved the matter.
Check your account details are correct, check that you are using the correct details for Location, Region and Time Zone. You may want to change these settings and then change them back to see if that helps.
You might also try logging out of and then back into your iTunes account (Settings > iTunes Store > Apple ID’s > Sign Out) and restarting your router. (Some have reported that after doing this, they need to check for rentals even though it may report that there aren’t any, after which rentals once again appear in the ‘movies’ feature)

By mistake there are 4 purchases happend, how do I get back my money.

Hi,
Long time back I bought couple of Apps for my Ipad and Iphone, I forgot disable my credit card info on my payment section.
Now recently my daugter (7years old) was playing Ipad and she clicked okay on some pop ups when my Ipad connected with internet.
During this there are 4 purchases happend for almost $100 on my credit card, morever I do not see any new apps on my Ipad, so could you please put my money back to my credit card. Infact I stopped using my credit card from April2012 as I returned back to India.
please refer following purchases history.
1.
Billed To:
Satish k Pinninti
San Diego , CA 92126-4044
USA
Order ID: MH*****46Z
Receipt Date: 12/23/12
Order Total: $21.98
Billed To: Visa .... 6594
Item
Seller
Type
Unit Price
Tap Pet Hotel, Stack of Coins
Report a Problem
Pocket Gems, Inc.
In-App Purchase
$1.99
Tap Pet Hotel, Chest of Coins
Report a Problem
Pocket Gems, Inc.
In-App Purchase
$19.99
Subtotal:
$21.98
Tax:
$0.00
Order Total:
$21.98
2.
Billed To:
Satish k Pinninti
San Diego , CA 92126-4044
USA
Order ID: MH*****V0K
Receipt Date: 12/23/12
Order Total: $9.99
Billed To: Visa .... 6594
Item
Seller
Type
Unit Price
Tap Pet Hotel, Big Bowl of Treats
Report a Problem
Pocket Gems, Inc.
In-App Purchase
$9.99
Subtotal:
$9.99
Tax:
$0.00
Order Total:
$9.99
3.
Billed To:
Satish k Pinninti
San Diego , CA 92126-4044
USA
Order ID: MH*****MVM
Receipt Date: 12/23/12
Order Total: $9.99
Billed To: Visa .... 6594
Item
Seller
Type
Unit Price
Tap Pet Hotel, Sack of Coins
Report a Problem
Pocket Gems, Inc.
In-App Purchase
$9.99
Subtotal:
$9.99
Tax:
$0.00
Order Total:
$9.99
4.
Billed To:
Satish k Pinninti
San Diego , CA 92126-4044
USA
Order ID: MH*****457
Receipt Date: 12/23/12
Order Total: $51.98
Billed To: Visa .... 6594
Item
Seller
Type
Unit Price
Tap Pet Hotel, Stack of Coins
Report a Problem
Pocket Gems, Inc.
In-App Purchase
$1.99
Tap Pet Hotel, Trove of Coins
Report a Problem
Pocket Gems, Inc.
In-App Purchase
$49.99
Subtotal:
$51.98
Tax:
$0.00
Order Total:
$51.98
I hope you understand our mistake and do the needful.
Thanks & regards
Satish
<Personal Information Edited By Host>

These are user-to-user forums, you are not talking to Apple here - I've asked the hosts to remove your email address and phone number from your post
All purchases are considered final, but you can try contacting iTunes support and explain and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
To try and stop it happening again you can turn off in-app purchases on your iPad via Settings > General > Restrictions > In-App Purchases 'off', and depending upon the iOS version that you have installed you might also have a 'Require Password' setting on the Restrictions screen that you can set to 'Immediately'.

Where are my purchased movies through iTunes stored on my PC? I need to back-them up on a hard drive and then I want to play them on my iPad

where are my purchased movies through iTunes stored on my PC? I need to back-them up on a hard drive and then I want to play them on my iPad

They're in the iTunes folder, in iTunes Media or iTunes Music depending on when your iTunes was first installed. The iTunes folder by default is in My Documents/Music.
Regards.

Why do duplicate albums appear on my iPod Classic screen when there are no duplicates in my iTunes Library?

Why do duplicate albums appear on my i{Pod Classic screen when there are no duplicates in my iTunes Library?

It's probably going to be a capitalisation error. In other words, one or more tracks on the album has a lower case letter at the beginning of the album name while all the others have a capital letter. They can be difficult to spot.
In iTunes, examine one of your duplicated albums carefully. You should be looking for a slight difference between the album title name. Look at the screenshot below, can you see the error in the album title?
It is there...
The title track (Left Of The Middle). Look at the capitalisation of the album name.
Once you find you error in your album, re-type it (or copy-and-paste from one track to all the tracks) and then SYnc your iPod to iTunes. Does that cure it? If nto, let us know.

Extra planned orders generated though there are sufficient Purchase orders

Hi
For a component material system is generating extra planned orders though there are sufficient purchase orders to meet the requirement.
When i check the pegged requirements for the planned order it gives a message Order xxxxxx(purchase order) possibly contains recursive BOM components
There is no recursiveness defined in the system.
Below are the MRP settings for this component.
MRP type: PD
Lot Size: EX(lot to lot) min lot size is XXKG
Availability check --- 02 (individual requirements)
Please help me in understanding the reason

Hi,
First thing is BOM Where used lst.
Check this component in which are all the BOMs it exists..
If it is showing the BOM for the same matrial?
Check the BOM of the same material..
Regards,
Siva

My ipad is not appearing in itunes...(in fact there are no "Devices" in the itunes at all) ... any suggestions?

my ipad is not appearing in itunes...(in fact there are no "Devices" in the itunes at all) ... any suggestions?

Peter-
Did it ever work? What version of iTunes are you using? (The latest is 10.3.1 as of today.)
You might have a defective cable. I suggest you try carefully disconnecting and reconnecting it to the iPad, to be sure it is making good contact. If you have the iPad 2, there is a slight compatibility problem with the old dock due to the shape of the iPad 2's bottom.
Fred

Is there are any click games in itunes 12.0.1.26 ?

Is there are any click games in itunes 12.0.1.26 ?

It looks like click wheel games were removed three years ago.

There is no 'purchased' button in iTunes...

I purchased a movie in iTunes Store on my Mac, but when I locate the same movie in iTunes on my iPad, it is not marked as purchased and I don't want to pay for it twice, though I do want to watch it on my iPad, otherwise I would not have paid extra for the HD version
I found the guides here on apples site, where I sould use the 'purchased' button to access previous purchases. The only problem there is that I do not have a purchased button in iTunes on the iPad. I have it on my iPhone, but the playlist only displays purchases made on that unit, not on my account.
Is there really now way to get items purchased on my MBP onto my iPad without having to sync the device and transfer content in iTunes? Should it not be some sort of function, like in app store, where previously purchased/installed apps are "free" to install on you other devices?
// Gus

Thanx for clearing that up!
Wow, so the amazing cloud-storage solution, access all you stuff everywhere, doesn't really include Sweden, we don't get the full benefit of the store since we have a limited selection compared to other countries, now there are limitations to services we actually pay for and we cannot use the high-speed 4G wireless network due to technical issues.
This is bull! Someone should loose a nut for not solving these issues, especially since the new iPad runs about 600€ here... Should probably have gone for an mb-air instead
Thank you anyway

Can I do a duplicate search to delete on my ipod classic 120gb only? There are no duplicates on my itunes... I think these duplicates arose when I did a restore, and had to reload from the cloud, and my computer backup.... please help...

I have an ipod classic 120gb...
Somehow I have managed to get mutiple duplicates.....
I had a computer crash... and I restore several songs from the cloud, and from my computer backup from an external drive...
and also, from past purchases on itunes...... some songs I had loaded from my own cd collection....and songs had overlapped......
I knew I had duplicates before the crash and never took care of it.... but now of course there are more...
I have taken care of the duplicates in itunes, by deleting them one by one..... I made the mistake of checking boxes then highlighting and doing a mass delete... thinking it would only delete my check boxes.... and loss a lot of music... so had to restore backups again....
so.......
Ipod......... how do I delete duplicates from the ipod, without loosing music from my ipod... I have lost music that is still there I believe on the Ipod that is not on my itunes... but I am not sure...and I can not find a search duplicates in itunes for Ipod.... can anyone help me on this... is there a way to do it, without going through 8 days of music line by line??
Thank you

Restore the iPod and reload it from the library... Ah, but there might be media on the device that isn't in the library yes?
See Recover your iTunes library from your iPod or iOS device and a script called DeDuper which can help remove unwanted duplicates from iTunes if you end up needing to do a blanket recovery from the iPod. See this thread for background on DeDuper.
tt2

There are no songs in my itunes library found when selecting autofill, and dragging songs into device does not do anything now what?

when i hit auto fill under music it just says Itunes cannot add any song to "___'s Iphone" because no songs in your itunes library could be found.
there clearly is an anbundance of music that I have been syncing all the time, I have not the slightest idea why it just stopped working, also when I try to manually click and drag songs into the device tab in itunes, NOTHING happens.
any suggestions on how to fix it

I have a very smilar problem. Recently imported my modest music collection from my old G3 CRT to a new Mac Mini by linking the two machines and then dragging the music library and songs over.
iTunes works fine in normal screen mode, music library is all there and all songs are visible and play but when trying to play back with the Apple Remote it opens up iLife ok and lists the playlists. Click on 'Songs' it says that there are no songs in the library. Click on any playlist then it goes to 'Shuffle Songs' then 'Error has occured' It can't seem to see the music library.
I put this question on iTunes and Mac Mini discussion and got:
Some other people have had similar problems, you might see if the suggestions in this thread help:
http://discussions.apple.com/thread.jspa?threadID=447043
Tried but as yet no success. Tried re-naming the iTunes Music Library.xml and also deleting com.apple.frontrow.plist from Library and letting it rebuild without any luck.
Any suggestions out there as how to resolve this? Thanks in advance.

HT201272 There are purchased items that are no longer showing in the iTunes store because I upgraded to iTunes Plus format. What can I do? My hard drive crashed and lost a great deal of my music and it's not showing in iCloud.

What can I do to see items that I have purchased but upgraded to iTunes Plus? They are not showing in my iCloud as purchased, but I still can see the original protected versions from old backups. The original was downloaded with my iMac but the computers hard drive has burned out and needs to be replaced.
Please help.
Thank you.

Thanks for the reply although I'm not too happy to hear it. What's awesome about the cloud is no longer having to keep up with any physical media. The promise of that is realized with everything else (my work, music, books) besides movies and TV.
I wonder how Google Play will handle movies/tv that becomes unavailable? Google Play does allow you to download media in some circumstances (on Android and iOS) but is generally intended for streaming. Maybe relying on a physical copy as I do with iTunes should make me more comfortable with it and not less.
I will come back to mark your reply as the solution as it becomes clear there is not a contrary position. Thank you.

Having just updated itunes and most recent itouch too there are films on my pc itunes that dont synch with my itouch?

i dont normally rush into updated things but i did and after having updated my itunes and itouch, films dont synch onto my itouch from my pc? any ideas?
thanks
ade

Syncing to a new iTunes library or computer will erase your iPod. Only if you back up your iPod manually before syncing, you can restore your device from that backup again. A manual backup does not include the sync process.
Do this:
Disable autosync in iTunes, connect your iPod to your new computer and right click on it in the device list and choose backup. iTunes will backup your ipod without syncing.
Transfer your purchases the same way, choosing "transfer purchases" this time.
When you connect your device for the first time, all media content will be erased. But you can restore your settings and app data from your manual backup afterwards.
Don't forget to set up at least one contact and event on your new computer to be able to merge calendars and contacts when you sync the iPod for the first time.
Music is one way only, from the computer to your device, unless you bought the songs in itunes and transferred your purchases.
There is 3rd party software out there, but not supported by Apple, see this thread:http://discussions.apple.com/thread.jspa?threadID=2013615&tstart=0
About backups and what's saved:iTunes: About iOS backups
How to back up and restore:http://support.apple.com/kb/HT1414
How to download apps for free again:http://support.apple.com/kb/HT2519
Saving other data is also described here. How to back up your data and set up as a new device

HT201272 There are no purchases on my iTunes

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