HT201272 There is a TV series season that itunes  identifies as PURCHASED but will not download as it says it has already been downloaded but I have no idea where the initial download is. Anyone know how to fix this?

There is a TV series season that itunes  identifies as PURCHASED but will not download as it says it has already been downloaded but I have no idea where the initial download is. Anyone know how to fix this?

Cancel your storage upgrade
If you upgrade or renew your storage but no longer need it, you can cancel. If you cancel your storage plan within 15 days of an upgrade or within 45 days after a yearly payment, you can contact Apple for a full refund. After this period, you can downgrade your storage for the following year.
Note:  Partial refunds are available where required by law.
From here  >  http://help.apple.com/icloud/?lang=en#mma3518f8580
HelpKimIsAlreadyTaken wrote:
Since I purchased about $70 worth of movies and books and they won't load onto my iPad, do you think iTunes will refund my money?
If you make more room on your Device perhaps you can View/ use the purchases...
However if you would prefer a Refund... you can always ask... be sure to explain your situation...
To Contact iTunes Customer Service and request assistance
Use this Link  >  Apple  Support  iTunes Store  Contact
Note:
It is stated that all sales are final

Similar Messages

  • Strange System Font in Dreamweaver.  After I installed Dreamweaver CS4 on my Mac, it loaded this strange font as seen in the photo attached.  Anyone know how to fix this?  I have uninstalled/reinstalled many times.  No prob w/ other CS4 programs.

    Strange System Font in Dreamweaver.  After I installed Dreamweaver CS4 on my Mac, it loaded this strange font as seen in the photo attached.  Anyone know how to fix this?  I have uninstalled/reinstalled many times to no avail.  There are no other problems with w/ other CS4 programs, they all have the normal system font.  I can't figure it out.  Thanks!

    Funny fonts issue in PI etc.,
    http://kb2.adobe.com/cps/405/kb405153.html
    Fonts in Dreamweaver panels display incorrectly
    http://kb2.adobe.com/cps/138/tn_13862.html
    Nadia
    Adobe Community Expert : Dreamweaver
    Unique CSS Templates | Tutorials | SEO Articles
    http://www.DreamweaverResources.com
    Web Design & Development
    http://www.perrelink.com.au
    http://twitter.com/nadiap

  • I recently synced my iphone4 on my iMac, but now I can't access my camera from the lock screen? It shows up but it doesn't open the camera? Does anyone know how to fix this? Thanks!

    I recently synced my iphone4 on my iMac, but now I can't access my camera from the lock screen? It shows up but it doesn't open the camera? Does anyone know how to fix this? Thanks!

    Can't believe it was that easy... I'm so dumb! Thanks for your help, I was getting so aggravated! I owe you... Thanks again!

  • HT1476 my iphone 4 is only charging while off and everytime i try to reset it it still does the same thing does anyone know how to fix this ?

    my iphone 4 is only charging while off and everytime i try to reset it it still does the same thing does anyone know how to fix this ? ive tried resetting 5 times already , ive tired different plugs and usbs , nothings working

    You will need to contact the app developer if your having problems with a 3rd paty app.  See if they have a support forum.

  • Could not be moved to the mailbox (null) alert - anyone know how to fix this?

    Greetings
    When I archive mails in one of my mail accounts, about 50% of the time, I'll get an alert that says - "The message XYZ could not be moved to the mailbox (null) - The destination mailbox does not exist."
    Anyone know how to fix this?
    Thanks,
    John

    Can't Delete Mail Messages

  • Hello, I just activated another iphone4 on my account and it is now linked to my other iphone.  If I delete a contact on one it deletes it on the other.  Does anyone know how to fix this?

    Hello, I just activated another iphone4 on my account and it is now linked to my other iphone.  If I delete a contact on one it deletes it on the other.  Does anyone know how to fix?

    One of the phones can keep the current account; on the one that will be moving go to Settings>iCloud and turn all data that is syncing with iCloud (contacts, calendars, etc.) to Off.  When prompted choose to keep the data on the iPhone.  After everything is turned off, scroll to the bottom and tap Delete Account.  (This will only delete the account from this phone, not from iCloud.  The other phone will not be effected by this.)  Next, set up a new iCloud account on this phone using a different Apple ID and turn iCloud data syncing for contacts, etc. back to On.  When prompted, choose Merge.  This will upload the data to this new account.  At this point you will have two different iCloud accounts, one for each phone, with identical data on them.
    You will then have to go to icloud.com on your computer and sign into each iCloud account separately and manually delete the unwanted data (such as deleting the original phone's contacts from the new phone's account, and vice versa).  These changes will be reflected on each phone.

  • My daughters friend changed her password on her ipod touch and doesn't remember what the password is... and when she guesses and its wrong, it disables the ipod.  Does anyone know how to fix this??

    My daughters friend changed her password on her ipod touch and can't remember the password and when she guesses and gets it wrong, it disables her ipod.  Does anyone know how to fix this problem??

    You'll need to connect it to the iTunes library you normally sync it with and restore it.  If iTunes asks you for this passcode before it will let you proceed, connect the iPod to iTunes in recovery mode instead using the instructions in this Apple support document.
    iOS: Unable to update or restore
    B-rock

  • HT3964 My MacBook is not responding when I press the power button, does anyone know how to fix this? Thank you :)

    Hi, when I press the power button on my MacBook nothing happens and it is driving me crazy If anyone knows how I can fix this problem, I will appretiate it very much
    Thank you

    Try an SMC reset, which can often fix that:  http://support.apple.com/kb/HT3964 . Note as you scroll down, there are two sets of directions for MacBooks, depending on whether you can remove the battery or not.

  • My pad is asking for a passcode and the one I thought it was is not working and it disables the ipad. Does anyone know how to fix this problem ? Thanks

    Hi, I am looking for assistance on how to reset the passcode on my ipad. It is asking for a passcode & then I enter what I thought it was and it doesn't accept & disables the ipad for 15 mins. Any guidance would be greatly appreciated ast the call centre is currently closed. Thanks  Peter

    If You Are Locked Out, Have Forgotten Your Passcode, or Just Need to Restore Your Device
    1. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    3. iOS- Understanding passcodes
    4. What to Do If You've Forgotten Your iPhone's Passcode
    5. How to Recover Forgotten iPhone Restrictions Passcode | The iPhone and iPad
         If you have forgotten your Restrictions code, then follow the instructions
         below but DO NOT restore any previous backup. If you do then you will
         simply be restoring the old Restrictions code you have forgotten. This
         same warning applies if you need to restore a clean system.
    A Complete Guide to Restore or Recover Your iDevice (if You Forget Your Passcode)
    If you need to restore your device or ff you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
    Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
    Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
    Follow these steps to restore your device:
         1. Verify that you are using the latest version of iTunes before attempting to update.
         2. Connect your device to your computer.
         3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
         4. Select the Summary tab.
         5. Select the Restore option.
         6. When prompted to back up your settings before restoring, select the
              Back Up option. If you have just backed up the device, it is not necessary
              to create another.
         7. Select the Restore option when iTunes prompts you (as long as you've backed up,
             you should not have to worry about restoring your iOS device).
         8. When the restore process has completed, the device restarts and displays the Apple
             logo while starting up:
               After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
              to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
              iOS, keep your device connected until the "Connect to iTunes" screen goes away or
              you see "iPhone is activated."
         9. The final step is to restore your device from a previous backup. If you do not have a
              backup to restore or have forgotten your restrictions passcode, then restore as New.
    If you are restoring to fix a forgotten Restrictions Code or as a New device, then skip Step 9 and restore as New.

  • I am using imovie 09 and when I try to play the scenes from my hd camcorder video freezes then voice freezes and bar keeps running to the end.  Does anyone know how to fix this? PLEASE!

    I am using imovie 09 and when I try to play the scenes from my hd camcorder the video freezes then audio freezes and the play bar keeps going with no video or audio.  How Can I fix this???  PLEASE HELP!

    Up front I would say the short answer is "no"... but the long answer is "sort of".
    Replicators are part of the Fractal "arsenal" and Motion definitely has those, but I think you would be very hard pressed to come anywhere near the type of fractal imaging as in the Electric Sheep example.
    I was able to squeeze the following out of Motion (the base element is a simple square), but by the time it got this far, Motion wouldn't play faster than about 1 frame every 5 or so seconds. At a certain point, you end up having to render movie files in order to see it in action (and that took Motion about 8 minutes for a 12 second project [09 iMac i7].) [If you're interested, I posted a short video of these here: http://www.youtube.com/watch?v=l6Fe_ydfAss. The segments are longer than 12 seconds each because these are designed to loop @12 seconds and each one was looped more than once.]
    [You asked the question on the 4th - I "finished" this on the 7th... (I admit to several "false starts")]
    If you have a faster mac than mine, you might be able to do more than this... and you really don't have access to the Maths that fractal apps have, so depending on your creativity for devising the "root" motif element you may (or may not) be disappointed in what Motion has to offer (it *will* try your patience!) If you would like to experiment anyway, I will explain some of the techniques I used for the above (which are, at best, rudimentary!) Once you get the basics down, you should be able to take off in your own directions.
    HTH

  • HT4085 The volume icon won't leave the screen and I can't seem to reset the volume. Does anyone know how to fix this?

    My iPad2 will not clear the volume icon from the screen no matter what I do. I've reset the ipad and nothing I do will make that icon go away and I can no longer control the volume. Am I missing something here, or does this warrant a trip to the Apple store?

    The volume icon on the screen means that the pad thinks you are pressing the volume rocker on the side.   Make sure that it is not being pressed by a case, or a dent, or anything else.  Make sure it rocks back and forth freely without getting stuck.
    If it moves freely, and if you have already done a full reboot, then a trip to the store may be in order. 

  • I'm having a problem accessing Bupers Online using my CAC reader. I get an error that says safari can't establish a secure connection to the website. Does anyone know how to fix this?

    I am having a problem accessing Bupers Online on OS X Mountain Lion. I get an error that says Safari cant establish a secure connection with Bupers Online. Does anyone have any tips to access Bupers?

    I don't use CAC certificates, but since updating to 10.9.3, I too am getting the same error, BUT only with some HTTPS sites (e.g., https://webmail.pairlite.com), not all. Meanwhile, Firefox (was 12.0, now 29.0.1) connects with no issue.
    I too have verified date/time is set automatically, checked for (and fixed) disk integrity errors and permissions, and rebooted, all to no avail.
    Update:
    Well...heck. Tried accessing the problematic site via the Guest account, and that WORKED. So...back to the drawing board.

  • My new iphone 4 does not have any sound when recording a video with the camera app.  Does anyone know how to fix this?

    I just got a new white iphone 4.  When I try to take a video using the camera app, there is only a muffled sound.  I never had this problem with my old iphone.  I tried to restore it and that didn't help.  I checked over all of the settings.  Does anyone know how to fix this??  Thanks for any help you can offer!

    There is a good possibility that your trimming of the SIM card could have damaged it some way. If the SIM was working in the old phone, then you cut it and the first new phone didn't work and now this phone doesn't work, it leads me to believe it has to do with the SIM card or the account. You are sure there is no problem with the account. Did you check with the provider when you got the iPhone 4 to make sure there was no problem with the account when you could not send or receive SMS? Why can't you just get a micro-sim? The iPhone should have come with one when you purchased it.The iPhone 4 is designed for a micro-sim. I don't believe this is a hardware problem unless the phone has been hacked or modified in some manner.

  • I have windows and since the newest update to itunes, it just freezes pretty much when ever i try to do anything with it.  Does anyone know how to fix this problem?

    Every time i try to do anything with itunes it freezes after a few seconds and i have to force it to close.  Does anyone know how to fix this problem?  Im aweful with computers and have tried everything i know of.

    Hey newyearnorma,
    Thanks for using Apple Support Communities.
    It sounds like iTunes has been freezing on you, take a look at this article to troubleshoot.
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/ts1717
    Have a nice day,
    Mario

  • Okay, so I try to download and every time it says "There was an error creating a temporary file that is needed to complete the installation".   Anyone know how to fix this?

    Okay, so I try to download and every time it says "There was an error creating a temporary file that is needed to complete the installation".
    Anyone know how to fix this?
    Please help. I can't get it to work. I've tried uninstalling and it says the same thing. Is there anyway anyone can help me?

    HELP!!!! PLEASE!!!!!

Maybe you are looking for