HT201272 Want to recover music / books from old account? Help Please
What should I do if I still have an account with you guys, but the email that I used for the account has been removed? I would like to recover all my purchased material, but I don't have that email anymore so I can't reset my password?
Please be aware that you are not communicating with Apple when you post in these forums. Most of the people who will reply to your posts are, like me, your fellow users.
You may be able to reset the password by answering the security questions here. If you never set any or don't remember the answers, go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store and request assistance.
Regards.
Similar Messages
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Can't play itunes music downloaded from old account
I have a bunch of iTunes music downloads I purchased on an old account using an old email many years ago. I no longer have the password and have looked but have not found a way to close out the old account and authorize the music downloads to my current account.
When I tried to retrieve info on the old account it asked me for my birthday. I chose the correct date but the response was the date was INCORRECT!!
Beyond frustrating!!See this article.
iPod does not play content purchased from the iTMS.
"Only to find to my surprise that the DRM'd AAC (m4a) files that I was sent in replacement of MP3"
In replacement? Not sure what you mean by that. -
can anyone tell me what i may be doing wrong if i have money in my itunes account, but when i go to purchase it wants billing info?
thanks!What verification needed, if there is money in the account?
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My old computer (a Sony) with my iTunes crashed. I have a new MAC and want to make sure I can keep all of my music (mostly from old CD's that have been lost). I bought iTunes match hoping that would work but it isn't using the data on my phone. HELP!
Since you have purchased a new Mac (which, BTW, is not typed in all capitals) why not buy a Time Capsule <http://www.apple.com/airport-time-capsule/> which is designed specifically to work with OS X and Time Machine?
You don't say what part of your Sony "crashed." If it was not the HDD it is possible to take the computer apart, put the HDD in an external case, then recover the data off of it (including the music) simply drag-n-drop. If it was the HDD that "crashed" that makes it more difficult.
If you are able to recover the music from the Sony you can then add it to the iTunes library on the Mac and iTunes Match will then scan, match and upload the tracks to be mirrored in the cloud. -
hi, i want to sinc my iphone with my new pc, i want to transfer music , but the old one musiz will be deseaper from my iphone, what i need to do, thanks
See Recover your iTunes library from your iPod or iOS device.
tt2 -
I want to tranfer music off my old iPod but it says I can't because the music is linked to a different version of iTunes store. What do I need to do?
Found a resolution. Got a FREE introductory offer from the net and used it to download my music to my computer and then could drag over to iTunes.
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I want to play music bought from itunes on my new computer but apple id is old email address no longer accessible and password forgotten. Security information date of birth also not accepted. No good apple sending reset information to old email address as I cannot access it
Welcome to the Apple Community.
The following article(s) may help you.
Moving your iTunes library to a new computer -
How do you transfer my itunes ,music, apps,from old PC to a new PC
How do you transfer my old itunes account music,apps from old PC to a new Pc?
These are two possible approaches that should work to move the existing library to the new laptop.
Method 1
Backup the library with this User Tip.
Restore the backup to your new computer using the same tool used to back it up.
Deauthorize the old computer if you no longer want to access protected content on it.
Keep your backup up-to-date in future.
Method 2
Connect the two computers to the same network. Share your <User's Music> folder from the old computer and copy the entire iTunes library folder into the <User's Music> folder on the new one. Again, deauthorize the old computer if no longer required.
Both methods should give the new computer a working clone of the library that was on the old one. As far as iTunes is concerned this is still the "home" library for your devices so you shouldn't have any issues with iTunes wanting to erase are reload.
I'd recommend method 1 since it establishes an ongoing backup for your library.
Should you be in the unfortunate position where you are no longer able to access your library or a backup of it then see Recover your iTunes library from your iPod or iOS device.
tt2 -
I had an iPhone 4 with all my music on it. Got rid of my desktop when I got an iPad. Now I have iPhone 4S. How do I get my music transferred from old phone to 4s and iPad without a desktop with iTunes on it?
Restore the device from the backup created.
If no backup exists, there is nothing to recover. -
I have an apple iphone 4 that I want to download audio books from my library onto. I cannot figure out how to do that. The iphone does not show up on my mac laptop as a connected device. Does this kind of download have to run through itunes? Thanks
Yes it is done through iTunes. The iPhone will never show up in Finder as a device. The following is general information on iTunes sync: http://support.apple.com/kb/HT1386 and the following is a previous discussion where the post by Andreas Junge helped others that had a problem syncing audiobooks: https://discussions.apple.com/message/20052732#20052732
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How to move music library from old pc to new Mac air
How to move music library from old pc to new Mac air
Here's an Apple article:
http://support.apple.com/kb/HT4527?viewlocale=en_US -
My macbook pro hard drive went bad and i bought a new one and installed it. Now i have the old corrupted hard drive in my hand and i am looking to recover my files from it, any suggestions please? too bad i never backed them up.
After you have installed the OSX on the new HDD in your MBP, install the old HDD in an enclosure and connect it to your MBP via USB. Then try to drag and drop your data to the new HDD.
If this proves unsuccessful, you may look for data recovery software on the Internet. There will be free trails to see if it will work or not. If the trial suggests that it will work, then you will have to purchase the software.
The last resort is a professional data recovery service that will offer NO guarantees and charge a lot of money.
As you now can appreciate, backups eliminate such predicaments.
Ciao. -
old mac wont boot xcpt via firewire, want to move iphoto files from old to new, where are the pics stored?
Photos are stored in your home folder (~pictures).
Barry -
????i have an old and a new adobe ID and a new one. need to link them . i have over 100 books from old id that will not open now on my ereader.
please helpHello,
Yes this is possible.
You can join both the adobe id's at: https://adeactivate.adobe.com/adept/en/JoinAccountLoginForm.jsp
Thanks -
Installing Firefox 4 changed my tabs options so when I loaded, it has started a new session and not loaded the tabs I had open when I closed my last session.
I want to recover my tabs from my previous session. Possible?
My previous session had been open for over a week so this history is basically useless as it's cluttered with thousands of pages.# Press Alt+T
# Click on Options
# Go to General Panel
# Under the category When Firefox Starts select "Show my windows and tabs from last time"
''<hr>Note: If anyone's reply has solved your problem, then please mark that reply as "Solved It" to the right of that reply after logging in your account. It will help us to concentrate on new questions.''
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