HT201272 Why can't users in the UK download the previous purchases?

I am a UK iTunes customer. Why can't I download previuos purchases whereas the US customers can?

You can redownload music, music videos, TV shows, apps and iBooks. The only things you can't re-download are movies and audiobooks, for which Apple has not been able to get permissions from the content owners in the UK to allow.
Regards.

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