HT201272 Why is downloading of previously purchased movies only allowed in the US?

I had a hard drive fail after a purchase and I'm being asked to pay again in the UK? This can't be right. Is there no way to get it back? If you can do it with programs, apps and music, why not movies?

Because the US movie studios are the only ones thus far to have granted the necessary permissions (and not even all the US studios have). Making backups of your content is highly recommended, even for items that at present can be re-downloaded, since the content owners can remove any item at any time with no warning.
If you didn't make a backup, you may have to buy the movie again, but you can contact the iTunes Store and explain the situation:
http://www.apple.com/support/itunes/contact.html
It's possible they'll make an exception for you.
Good luck.

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HT201272 Why aren't my previously purchased apps showing up in the purchased tab of the app store on my new ipad? I used the same ID as my old ipad.

I sold my original ipad and bought an ipad 2. I wasn't worried about losing all of the apps I had previously purchased/downloaded, because I knew that the app store has a "purchased" tab, from which you can download previously downloaded apps. I set up my new ipad 2 with the same app store ID. I went to the purchased tab, the loading circle went on for awhile then went away, but no apps showed up. What's the problem?
I would be really upset if I lost all of the apps I previously paid for or downloaded (probably about 80 or so), seeing as how the app store is supposed to remember my purchase/download history based upon the user ID.

Go to "Settings > iTunes and App Stores", touch the AppleID, sign out, and then sign in with your revised AppleID.

HT201272 When will downloading of previously purchased movies be available to non US iTunes account?

I have a new Mac. I;ve been able to download previously purhcased music and tv shows, but not movies.
Seems its only available in US only. Which seems unfair......

We are just fellow users here, and until Apple announces something nobody on here will know. As it is not all films can be re-downloaded in the US as not all film studios have agreed to it - and the studios will need to agree to allow it in other countries before it can happen.

I am having trouble downloading a previously purchased movie from the Cloud.

The movie in question is "The Mist." I have purchased a lot of movies from iTunes lately, and to save room on my Mac, I have moved all the movie files onto a portable hard drive and simply deleted them from my Mac. Thus, whenever I want to watch a movie, I just transfer it from my hard drive back onto my Mac no problem, and watch the movie. Somehow, "The Mist" got deleted from my hard drive, so I figured "No worries, I'll just download it from the Cloud and get the file back. I've done it before!"
iTunes does this frustrating thing where even if you delete the video file from your computer, the movie thumbnail still shows up in your movies library, and I guess the Cloud considers this as you still having the movie on your computer, because when I went to my purchase history, it said the movie was already downloaded on my computer, when in fact it was not (it also said this for all my other movies, which are not on my computer but on my PHD). Only after I deleted the thumbnail for the movie did it show up under "Not on this computer" and allow me to hit the download button. Then I get this message saying "This computer is already associated with an Apple ID. You can download past purchases on this computer with just one Apple ID every 90 days. This computer can be used with a different Apple ID in 80 days." It will not let me download my previously purchased movie!
I have already tried logging out and back in again, that did nothing. Do I seriously have to wait 90 days to redownload my movie again? Like, is that a thing? What if you have a hard drive wipe, and have to redownload everything from the Cloud again; would you seriously only be able to redownload all your movies in 90 day incriments? What if I need to redownload multiple purchased movies at once, do I have to wait 90 days in between each one?
Am I the only one having this problem? If so, any help would be appreciated.
If this is not a "problem" and merely a "thing" iTunes does for security reasons, then this is a complaint. I have legally purchased this movie under the same account that I'm currently trying to redownload it through, I find it ridiculous that I should have to wait 90 days; you don't have to wait this long for downloading multiple apps/songs/books. Alternatively, trying to redownload the movie from its store page on iTunes is not an option, because as far as I can tell, iTunes does not let you redownload already purchased movies from their store page, as with apps/songs/books. If you try to re-purchase a movie, in the hopes that it will simply let you download it for free, seeing as how you've ALREADY purchased it, instead it'll gladly charge you again for movie. So no, I am not willing to purchase the movie again, I would just like to re-download it from the Cloud as I've done with other movies before it. I don't know what makes this one different.

I agree. I don't rely on iCloud as a backup, that is what I have my portable hard drive for. Its 500 GB so I can hold my entire iTunes library several times over on it. I have all my movies on my hard drive, but somehow "The Mist" got deleted off of my hard drive, so I figured "Well, the option to redownload an already purchased movie is available through iCloud, I'll just do that!"
And permissions and download availability have nothing to do with it, the movie's still there, it still allows me to redownload it. The only problem is when I click download, I get that message.
And nobody else uses my computer, but I do have multiple accounts authorized on it. Even still though, I am attepmpting to download it through the account I purchased it under. :/

HT201272 When I download a previously purchased song to my iMac only half of the song plays

Any idea why only half of every song plays when I download a previously purchased album or song to my iMac?

Does the track play correctly in Quicktime Player? If it does then it is an iTunes issue. If it doesn't then it is possible the file was not completely downloaded, or is corrupt.
https://discussions.apple.com/thread/3712298 - applying system update cleared issue of songs ending early
Solution to purchased songs not playing (2009) - http://discussions.apple.com/thread.jspa?threadID=1934256 - authorization issues and files not playing all the way through
https://discussions.apple.com/message/17382022 - Problem was incomplete files due to poor WiFi connection
https://discussions.apple.com/message/17661693 - issue resolved by re-downloading files or rebuilding library file [note, although the poster says this restored all, my understanding is the .xml file does not retain all the details of the original library file].

How to download a previous purchase, it says open under the app

How do I download a previous purchase when it says open under app not the down load symbol

When it shows Open instead of download, it means that app is already installed. Click open and it will open the app. You can't download a previous version of the app, only the current version that is avialable in the store.

HT201272 Problems downloading a previously purchased movie

I bought a movie via my ipad mini in Dec 12, and thought I would be able to view it on my macbook too via itunes (the purchase was via itunes) but for some reason it shows up next to all the others but 'greyed out' and when I click on it, I get the message 'unable to locate' - I have been on mypurchase history etc and it clearly shows that I bought it. I sync with icloud etc so can't understand why I can view it on my ipad but not my mac. Any ideas? Thanks. Shona x

I agree. I don't rely on iCloud as a backup, that is what I have my portable hard drive for. Its 500 GB so I can hold my entire iTunes library several times over on it. I have all my movies on my hard drive, but somehow "The Mist" got deleted off of my hard drive, so I figured "Well, the option to redownload an already purchased movie is available through iCloud, I'll just do that!"
And permissions and download availability have nothing to do with it, the movie's still there, it still allows me to redownload it. The only problem is when I click download, I get that message.
And nobody else uses my computer, but I do have multiple accounts authorized on it. Even still though, I am attepmpting to download it through the account I purchased it under. :/

HT201272 I downloaded a previously purchased app. I have the receipt for the in app purchase, yet the game wants to charge me again to unlock. What do I do?

I have downloaded a past purchase from the app store through iTunes. It was a trial game that you unlock with an in app purchase. I paid the price and unlocked it months ago and still have the receipt.
When I try to restore the purchase, the in-app unlock is no longer working and the App Store wants to charge me another $4.99.
What do I do?

You CANNOT download music again.
You buy one and only one download. It is your responsibility to move/copy/backup your music.
It has always been very basic to always maintain a backup copy of your computer. Use your backup copy to put the music back.
If for some reason you have failed to maintain a backup (not good), then you can transfer itunes purchases from an ipod. File>Transfer Purchases

How do I re-download all previously purchased movies on the Apple TV?

Anyone knows how to redownload previous purchases on the apple TV?
I reset my box to factory default and I do not know how to re-download all the shows that I have previously purchased?

tayed wrote:
Anyone knows how to redownload previous purchases on the apple TV?
basically you can't. click here for more information.
that said, Niel mentioned in another thread that ...
... you can sometimes get one free redownload request granted by using _*this form*_, but never more than one.
good luck !
JGG

HT201272 this help tree *****!!!!! I can't download a previously purchased movie, and all I get are instructions. How can I get an answer without going through 55 million "help" trees? Jesus!!!

In more detail, first, I purchased at least 7 tv seasons, adn they do not show up on when I purchased a new computer. are they forever lost? Secondly, my ituns account shows 1 item to be downloaded, but when I click on "download," it "thinks" for about 30 seconds and then reverts back to the alert. argh. can someone help?

this did not help. that is why I reached out. The link does not answer my question. please help.

Download a previously purchased movie.

I purchased a movie a couple years ago. I can watch it on Apple TV but cannot get it onto my new MacBook. Is there any way to download movies that were purchased more than 90 days ago?

Not all movies are available for redownload
Downloading past purchases from the App Store ... - Support - Apple

HT201272 unable to download a previously purchase video on my iphone

when ever I try to download a film concern or movie on my iphone 4S I get yhis msg "unable to download movie. Elements of 4 could not be downloaded at this time."

Hi Judy,
Welcome to Apple Support Communities.
It sounds like you want to download a recent audiobook purchase on your iOS devices. The article linked below provides a lot of information about downloading past purchases and ways to resolve issues with purchases, it also outlines the ways to get audiobooks purchased from the iTunes Store transferred to your iOS devices.
Download past purchases
http://support.apple.com/kb/HT2519
Audiobooks, ringtones, and tones
If you made a backup of these items on your Mac or PC, you can sync the items to your iOS device. You can't download these items again from iTunes in the Cloud.
I hope this helps.
-Jason

How to download a previously purchased movie on an Ipad onto another iPad, i am from the Netherlands

Purchased a movie on my ipad and now want to download the same movie onto my other ipad using icloud. However in The Netherlands I can only sync music and foto's as it seems?

Unless you actually purchased ownership of the movie, you cannot re-download a movie rental unless you re-rent it.
Downloading past purchases from the App Store, iBookstore, and iTunes Store

How to download a previously purchased movie from iTunes?

Hello
I purchased the movie 'Slumdog Millionaire' today from iTunes.
Order #: M3NSDBN7KW
But how do I download it to my iTunes and to my iPod?
thanks
Asad Raza

If you haven't completely downloaded it before, click here and follow the instructions.
(43936)

I need to download a previously purchased movie from iTunes.

I bought several movies on my iPod and would like to watch them on my iPad 2 now. iTunes insists I buy them again, and I'm mad enough to switch away from apple forever because their tech support is nonexistent. I own about 10k$ worth of products with my family and business. Dell would help like crazy. I feel like a fool for buying all these expensive apple products. I could get better support from walmart!

Peatree2 wrote:
Easy, buy them again! You just won't be charged. It looks like you're being charged, but you're really not. This also goes with apps, music, etc.
This is NOT TRUE.
You will be charged.
You get only one download of movies. It is your responsibility to back them up.
Rebuying is never the answer.

HT201272 Why is downloading of previously purchased movies only allowed in the US?

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