HT201272 Won't down load the SD version of the video after purchasing the HD version

Does anyone know what I need to do to get the SD version to download to my 7th generation Nano. It says I should have gotten the SD version for a movie automatically. Then it says to go to previous purchase and download the SD version. Well it won't let me do any of this...

When buying HD versions of movies or TV shows, only the HD copy will automatically download now (probably due to requests from people who don't need/want the SD version and complained about it being forced on them). The SD copy can be downloaded from your purchases area in iTunes. On the main iTunes Store page, go to Purchases under the Quick Links and then select TV shows or Movies, as appropriate. Click the "Not On This Computer" button. Uncheck the "Download HD when available" box and you should then see the SD copies of the shows and be able to download them.
Regards.

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