HT201272 You've already purchased this In-App Purchase
I'm trying to make a purchase inside of a game I'm playing on my iphone 5. I've done this many times already, but yesterday I tried to make a purchase and I received the message "You've already purchased this In-App Purchase but it hasn't been downloaded." The item I purchased is not available to me and I don't know how to download it. In the past, when I made in-app purchases, they went through immediately. There was no separate downloading.
I've synced my phone to iTunes on my computer and there's nothing that I purchased in need of download that I can see.
Can someone tell me how to deal with this message?
I am using consumable product so I can purchase multiple time but same problem
Similar Messages
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I purchased 100 Pinger EX minutes on my daughters ipod, the minutes never showed up and it says "You've already purchased this In-App Purchase but it hasn't been downloaded". How do I download it????
-First try contacting the app developer/go to their support site.
Next contact iTunes
Apple - Support - iTunes - Contact Us -
I made an In-App Purchase on the app Flipagram so I could have no watermark on the video and now it won't work. Can anyone help?
I've had this with games, I had to contact support via the 'problems with this app' link on the receipt & they refunded my money.
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Configurator - you have already redeemed this code
Configurator shows 31 of 32 redemenption codes remaining
The first one is checked
The second one says "You have already redeemed this code. Check your Purchase..."
The third one is checked
When I try to add teh app to an iPad I am getting a messgae that says "Can;'t install app"
Console says:
2/8/13 4:20:22.326 PM Apple Configurator[250]: ERROR - 753690ms Failed to import the VPP Redemption Codes: Error Domain=com.apple.configurator.ErrorDomain Code=104 "You have already redeemed this code. Check your Purchases page in the iTunes Store for previous redemptions." UserInfo=----------------- {NSLocalizedDescription=You have already redeemed this code. Check your Purchases page in the iTunes Store for previous redemptions.} (/SourceCache/AppleConfigurationUtility/AppleConfigurationUtility-169/Applicati on/Controllers/CDAppStoreController.m:350)
What gives?You read a very old article that applied only to apps.
Redownloading is quite simple
Downloading past purchases from the iTunes ... - Support - Apple -
I rented a movie a few hours ago and never finished it. I can't view it on my Apple TV nor on my Computer. When I go to rent it again it says you have already rented this movie, but I can't find it anywhere. How do I watch the remainder of the rental?
I had the same issue with my apple tv 3rd generation. I rented Sinister and selected the "rent and watch now" option. Half way through the movie I accidentally pressed the menu button. When I looked for the rented movie on my apple tv I could not find it. Not even above the movie pannel where "purchased" and "top movies" comes up on the main menu. the apple tv suggests to go to settings>downloads but I don't have that option. I did go to settings> itunes store> check rentals but that didnt work either. It took too long to even check. Thank you because this SOLUTION worked great.
SOLUTION: How to reset apple tv 3 3rd generation to view rented movies:on the apple tv remote: press and hold "menu" to go to the main menu. Select SETTINGS> GENERAL >RESET >RESET ALL SETTINGS. After the apple tv resets, input all your information again and your rented movies should be visible when you cruise above the "movies" section. THANK YOU!!
Apple needs to solve this issue because honestly it took me 3 hours and a half to watch a movie that only lasted 2 BECAUSE I wast trying to solve the issue, reseting and all. blahh. -
i have purchased a in app purchase of a 'gcsepod' for my little brother however the purchase does not come up in the app and requests me to buy another. How do i solve this? I have also got the receipt for this purchase.
I'm not sure I can make sense of this but without asking too many questions, you can resolve your question by contacting iTunes direct.
Apple - Support - iTunes - Contact Us
But they will be wondering about the reference to hacking and you feeling bad about getting something for free.
Best step in my view is to make sure you don't get similarly involved in future. You must know roughly what you were doing. Then writie it off to a not to be repeated experience. -
I rented a movie and I can't get it to download onto my iPad. I go into my videos, press the download icon, and I get the 'You've already rented this but it hasn't been downloaded. Go to Downloads to manage your downloads.' Pop up. The problem is, there is no 'Downloads' option, in 'Videos' or iTunes..
I tried following matt00's advice from https://discussions.apple.com/message/23950236#23950236, but again, there is no 'downloads' option in iTunes.
I then tried logging out of and back into iTunes, but to no avail, my movie still refuses to even show up in 'purchased'
How do I download my movie?Here's the solution: contact Apple support. They will not only refund your money but give you a credit for another rental. Download to a computer instead of ipad. Sync ipad with itunes.
Maybe someday Apple will fix the bug, until then, don't download directly to ipad. -
I rented a movie and accidentally hit the menu button and now I can figure out how to go back and watch it . When I try to press rent again it says you have already downloaded this movie go to settings and check for downloads but I can find it download in settings.
I had the same issue with my apple tv 3rd generation. I rented Sinister and selected the "rent and watch now" option. Half way through the movie I accidentally pressed the menu button. When I looked for the rented movie on my apple tv I could not find it. Not even above the movie pannel where "purchased" and "top movies" comes up on the main menu. the apple tv suggests to go to settings>downloads but I don't have that option. I did go to settings> itunes store> check rentals but that didnt work either. It took too long to even check. Thank you because this SOLUTION worked great.
SOLUTION: How to reset apple tv 3 3rd generation to view rented movies:on the apple tv remote: press and hold "menu" to go to the main menu. Select SETTINGS> GENERAL >RESET >RESET ALL SETTINGS. After the apple tv resets, input all your information again and your rented movies should be visible when you cruise above the "movies" section. THANK YOU!!
Apple needs to solve this issue because honestly it took me 3 hours and a half to watch a movie that only lasted 2 BECAUSE I wast trying to solve the issue, reseting and all. blahh. -
You have already rented this item
Strange issue. I rented a movie but before I watched it, my apple tv crashed and restarted. Now, the rented movie does not appear and when I go back to the movie, it says "you have already rented this item but it has not been downloaded. To download it, go to the Settings menu, select Downloads, and Check for Downloads."
Of course, when I go to the Settings menu, there is no Downloads menu. The closest I can find is in Settings/iTunes Store/Check For Rentals. When I do that, it just says "no additional rentals found". So, I am not sure that I was ever billed for the rental (as this only happened last night) but it appears I have no way to actually rent and watch the movie.
Thanks for any suggestions!This worked for my Apple TV.
I didn't need to call Apple to reset the downalod queue for me as I reset the Apple TV by myself thru "Rest All Settings".
1. Settings
2. General
3. Reset
4. Reset All Settings
---- After Apple TV system reset and re-setup
5. Movies
---- You should see "Rented" at the top menu bar
6. Select your rented movie
Hope this helps. -
What do I do when I'm half way through a movie on Apple TV. The movie then quits. We go back on to the movie home page and it says you have already rented this movie, please go to settings, then downloads and select downloads but we can't find downloads
Try signing in and out of itunes on apple tv, do you have lastet OS?
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How do you stop auto renewal of in app purchases?
how do you stop auto renewal of in app purchases?
If you're referring to subscriptions:
Manage your auto-renewing subscriptions - Apple Support -
I want to get a refund for this in app purchase
I bought this in app purchase in clash of clans and I want to know if I can get a refund for this purchase
Ask the application's creator or the iTunes Store staff.
(104714) -
HT4009 Can I get my money back after my child purchased an in app purchase?
My child accidentally purchased an in app purchase for 99.99. Can I get my money back?!
Apple contact email, you can only do this once. Have your iDevice Restrictions on,
>Settings
>Require Password: Immediately
>Open iTunes on computer.
Quick Links
>Select Account
Purchase History
>See All
select the arrow ( -> )
Report A Problem -
I've purchased an in-app purchase recently on my iPad, which was a magazine issue, the problem is that I can't find it in the app! Any help about that? The app is called Forbes Middle East
Change your iTS password!!!!
Are these charges from Adobe or Apple?
Are these purchases from the App Store or iTunes Store?
Contact your credit card company and dispute the charges. Apple and Adobe will do nothing for you - it is your CC issuer that can help.
As noted these are user to user discussions. None of us here work for Apple or Adobe.
Contact iTS Customer Service via these links - http://www.apple.com/support/itunes/
MJ -
l have a credit of 25 dollars in my account. But when I tried to purchase an in app purchase of 24.99 dollars, insufficient remaining store credit was mentioned?
ChitlinsCC wrote:
preston.......
seventy one is correct. Not only what country, but what state may be in play
and county and city.
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