HT201274 how can i erase all content once my service is off?

i would like to recycle phone. my service has been turned off. when i follow the directions, general/reset/erase all content and settings it prompts me to enter my apple password, then it says "verification failed - the internet connection appears to be offline. Is there no way to erase you content once your service is off so that you can recycle your phone?
thanks!

It's asking you to sign in because you most likely have find my iPhone turned on. If you can connect to WiFi, I'd suggest turning off find my iPhone by going to Settings>iCloud>find my iPhone. Turn it off and go to Settings>General>Reset>Erase all content and setting. That will fix the issue.

Similar Messages

  • HT201274 how do I erase all content & settings without a passcode ?

    how do I erase all content & settings without a passcode ?

    Set it up as new device and don't use the backup afterwards:
    How to back up your data and set up as a new device

  • HT201274 How do I erase all content and settings on my ipod touch when I don't have my password or the original computer?  I can't figure this out and it is frustrating me.  I need to completely reset my ipod touch. I think it is in dfu mode now

    How do I erase all the content and settings on my 8GB ipod touch without the password or the original computer?  This is very frustrating and I think I have it in the DFU mode.  I can't seem to figure out how to completely restore this ipod touch.  Please help.

    Did you get a message in iTunes that said iTunes found an iPod in recovery mode? If not then you might have not gotten the iPod in recovery mode. Try using this program to get the iPod in recovery mode:
    RecBoot: Easy Way to Put iPhone into Recovery Mode

  • How can I erase all content and settings without password

    I just bought this iPad from my friend, when I try to erase all content and settings, it asked me about the password of his Apple ID password. But he already forgot it! So how can I erase everything back to the factory setting, like a brand new iPad, has nothing in it. Please help and thank you very much.

    That is activation lock and cannot be bypassed. He will have to remember his password, or reset it so you can continue with the restore.  There's no way around this as it is an anti theft feature to prevent thieves from being able to use the device. It would be pointless if you could bypass it.

  • HT1115 how can i erase all content in macbook pro

    hi
    i have a apple macbook pro my uncle gave me .. but i dont know how do i delete old account and erase all content & setting

    See Linc Davis' comments in this posting: 
    https://discussions.apple.com/message/24863225#24863225

  • HT201274 how can i erase all the settings on an ipod i've forgotten the security password too?

    my dad set up my ipod years ago and has since then forgotton the password, i would like to reset it to the original settings but don't have a password, what do i do now?

    It's asking you to sign in because you most likely have find my iPhone turned on. If you can connect to WiFi, I'd suggest turning off find my iPhone by going to Settings>iCloud>find my iPhone. Turn it off and go to Settings>General>Reset>Erase all content and setting. That will fix the issue.

  • HT201274 how long to Erase All content and settings

    i have a used iphone4 given by a friend a few days back and can't seem to log-in with new id and password.  was advised to delete all contents and it has been running now for almost 12 hrs.  something wrong now? i'm a newbie and has no idea what to do. thanks.

    Welcome to the Apple Support Communities
    It shouldn't take more than two or three minutes, but on my device, it's done in a few seconds

  • How can I reset all content if i don't remember my pin number?

    I got a I-pod touch from a friend and it has changed hands a few times and it has a restricted pin number and i have no idea what it is, how can I erase all content and start fresh?

    Place the iPod in recovery mode and then restore to factory defaults/new iPod via iTunes on the computer.  For recovery mode see:
    iPhone and iPod touch: Unable to update or restore

  • HT1373 I bought an ipod nano 5th gen and it came with 900 songs on it. How can i retain the music before i authorize this unit to my itunes account? It says it will erase all content once I sync with my imac7. Is there anyway to keep the music??? please h

    I bought a used ipod nano 5th gen and it came with 900 songs on it. How can i transfer, sync, and retain the music before i authorize this unit to my itunes account? It says it will erase all content once I sync with my imac7. Is there anyway to keep the music??? please help!!
    Thanks,
    Aaron

    The music does not belong to you.  You have no legal right to it and there is no way to keep it.
    Sorry

  • HT201274 hi, I want to sell my iphone, how can I delete all contents? many thanks

    hi, I want to sell my iphone, how can I delete all contents? many thanks

    Settings > Messages > iMessage > Off
    Settings > FaceTime > Off
    Settings > iCloud > Delete Account
    Settings > General > Reset > Erase All Content and Settings

  • How can I display all content (graphics)

    On Skynet (United airlines employee website), when I try to look at the "seat selection" window, it displayes only numbers, it does not display a graphic of the cabin (seats). How can I display all content?

    You can see that it is a font issue by the appearance of the little boxes with the hex code of the characters that Firefox displays when there is no font that covers this Unicode range. You might see a different character in case you would have a font that maps this font.

  • I bought this apple ipad from pawn shop and have receipt. its locked by previous owner and pawn shop had no info on previous owner to contact. how can I delete all content and start fresh so my grandson can use for college?

    i bought this apple ipad from pawn shop and have receipt. its locked by previous owner and pawn shop had no info on previous owner to contact. how can I delete all content and start fresh so my grandson can use for college?

    If it's activation locked, you can't; go back to the shop and ask for a refund.
    (120778)

  • I unfortunately just got my IPhone 4s stolen.I thought I had the find my iPhone enabled but I didn't because I cannot locate the phone when I sign in ICloud.How can I erase all data on the phone so the thief can't access my personal information.

    I unfortunately just got my IPhone 4s stolen.I thought I had the find my iPhone enabled but I didn't because I cannot locate the phone when I sign in ICloud.I have a password on the phone but i'm not sure if I turned on the option where the phone resets if you incorrectly put the password more than ten time. I immediately called my phone company (Verizon) and reported the phone stolen.So I know whoever took the phone cannot place calls or use the phone. But can they still access my data on the phone if they manage to unlock the phone?  If so how can I erase all data on the phone so the thief can't access my personal information? is there any other way other than Find my IPhone to wipe off the data on the phone? I really don't want my personal information such as pictures, text messages, notes and social networks profile available to a stranger!!? Help please!!!

        Hello thewrongway,
    I'm sorry to hear about your phone!  I understand the need for an active device. You are able to activate an old device and process an insurance claim for your iPhone 4s within 60days from the incident date.  Keep in mind if the old phone is not a smartphone and you currently have unlimited data that feature will fall off.  If you have a tier data plan no changes will be made.  Please let me know if you have any additional questions.  Thank you.   
    TominqueBo
    VZW Support
    Follow us on Twitter at @VZWSupport

  • Iphone was stolen. and find my iphone was turned off. How can I erase all data

    Last night my iPhone was stolen. And find my iphone was turned off. How can i erase all data on my phone remotely?

    You can't do anything if Find My Phone was not enabled.
    What To Do If Your iDevice Is Lost Or Stolen
    iPhone, iPod Touch, and iPad
    If you activated Find My Phone before it was lost or stolen, you can track it only if it is connected to the Internet by Wi-Fi or cellular. What you cannot do is track your device using a serial number or other identifying number. You cannot expect Apple or anyone else to find your device for you. You cannot recover your loss unless you insure your device for such loss. It is not covered by your warranty.
    If your iPhone, iPod, iPod Touch, or iPad is lost or stolen what do you do? There are things you should have done in advance - before you lost it or it was stolen - and some things to do after the fact. Here are some suggestions:
    This link, Re: Help! I misplaced / lost my iPhone 5 today morning in delta Chelsea hotel downtown an I am not able to track it. Please help!, has some good advice regarding your options when your iDevice is lost or stolen.
      1. Reporting a lost or stolen Apple product
      2. Find my lost iPod Touch
      3. AT&T. Sprint, and Verizon can block stolen phones/tablets
      4. What-To-Do-When-Iphone-Is-Stolen
      5. iCloud- Use Lost Mode
      6. What to do if your iOS device is lost or stolen
      7. 6 Ways to Track and Recover Your Lost/Stolen iPhone
      8. Find My iPhone
      9. Report Stolen iPad | Stolen Lost Found Online
    It pays to be proactive by following the advice on using Find My Phone before you lose your device:
      1. Find My iPhone
      2. Setup your iDevice on iCloud
      3. OS X Lion/Mountain Lion- About Find My Mac
      4. How To Set Up Free Find Your iPhone (Even on Unsupported Devices)

  • I have a hand me down iphone 3, how can i erase all the data and pictures from it?

    i have an iphone 3gs from my son, how can i erase all his data and photos from the phone so I can start transfering my own and use it

    Restore as New  >  http://support.apple.com/kb/HT1414

Maybe you are looking for

  • Trying to add four columns and getting HTTP-404 error

    Hi, I am trying to add 4 dropdowns in an form, but I am getting HTTP-404 error if i insert values in to those 4 dropdowns. Please guide me how to proceed with this. Regards, Pallavi

  • SOAP must understand error error when calling composite

    Hi, I am trying to invoke composite application in soa suite 11g from soapui. In soapui my soap request contains following part of security info under header part. <wsse:Security soap:mustUnderstand="1" xsi:schemaLocation="http://docs.oasis-open.org/

  • Video rendering problem in Photoshop CS5

    I'm trying out PS's video features and having some problems. Using a 288MB quicktime file (1920x1080) shot with a Nikon D7000, all I did in PS was add two curves layers, one masked and the other not. If I export (to the same file type) with "all fram

  • Creating Yum Package Groups

    I have recently installed a local repository as per oracle instructs at http://linux.oracle.com and I would like to find out how to create package groups within this repository so that they can be see using Yum extender. While Yum extender does see t

  • Finder search - change to name search?

    When I type a search term into a Finder search window, I sometimes get a little pop-up menu that says "Filenames" underneath. If I don't select it, it seems like it's doing a Spotlight search, showing everything (metadata & contents) that have the se