HT201274 how to unlock ipod if you dont remember the password to unlock

my brother changed password on my ipod and now he dont remember the password and i cant get in

Restore, if iTunes will let you.  Everything except the password will be restored.  Connect via cable to the computer that you use for sync.  Be forewarned that it takes a long time.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here.

Similar Messages

  • Pleasee! I need help I cant unlock my iphone I dont remember the password of my apple ID and all the recovery options are not helpful

    please I need help with my iphone 4S
    I reset but I didnt mind that to unlock it I need to put my old ID apple and I really dont remember the password just the ID and I cant use my iphone if i dont put the right code.
    All the options that apple gave me are not usefull i went to my apple store and they didnt help me with that what should i do?

    If you can't remember the password for your old ID you can reset the password as explained here: http://support.apple.com/kb/PH2617.  If you can't reset the password yourself, you can contact the Apple account security team for your country for assistance: Apple ID: Contacting Apple for help with Apple ID account security.  If your country isn't listed, you can contact iTunes store support by filling out this form: https://ssl.apple.com/emea/support/itunes/contact.html.
    Before doing any of that, make sure it's asking for your ID and not someone else's ID.  It will require the ID that was used to activate the phone originally.  If you aren't the original owner, only they can help.  You have to either get the ID and password from them, or have them erase the phone and remove it from their account as explained here: Find My iPhone Activation Lock: Removing a device from a previous owner’s account so you can reactivate it using your own ID.

  • How do you unlock a phone when you dont know the password?

    how do you unlock a phone when you dont know the password?

    Connect in recovery mode and restore, you'll get the option to reset the passcode during this process:
    iOS: Unable to update or restore and iPhone and iPod touch: Wrong passcode results in red disabled screen
    If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.

  • HT201210 How do you unlock an iPod when you've forgotten the password?

    How do you unlock an iPod when you've forgotten the password?

    Do as the manual says to do and restore the iphone.
    If you are unable to restore, then type "unable to restore" into the search bar at the top of this page by Support and read the resulting help article

  • What do i have to do if in my ipod i have locked restrictions and i want to unlocke it but i dont know the password.

    what do i have to do if in my ipod i have locked restrictions and i want to unlocke it but i dont know the password.

    You will have to restore as new

  • TS1702 my daughter lock her ipod and don't remember the password, how do i get to reset?

    my daughter lock her ipod and don't remember the password, how do i get to reset?

    Connect the iOS device to your computer and restore via iTunes. Place the iOS device in Recovery Mode if necessary to allow the restore.
    If recovery mode does not work try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • HT1212 dont remember my password to unlock phone

    dont remember my password to unlock phone

    Use the "Restore iPhone" button in iTunes on the last computer the phone was synced to. This will remove the passcode and restore your most recent backup. As described in the tip you were reading when you posted your message.

  • I cant tranfer music from an old account because i dont remember the password and i dont work there anymore so i cant recieve the email to get the password.

    i cant tranfer music from an old account because i dont remember the password and i dont work there anymore so i cant recieve the email to get the password.

    Hi, Carmen. 
    Thank you for visiting Apple Support Communities. 
    If you need to reset you security questions, do not know the answers and no longer have access to that email account, see the last sentence under Note in step 5.
    You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
    Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need tocontact iTunes Store support in order to do so.
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/ht5312
    Cheers,
    Jason H.

  • HT5661 how to actav ate your ipod if you dont kmow the previous owner

    How do you actavate a Ipod if you you dont know the previous owner?

    If you are talking about an iPod 5th generation with iOS 7, there is no way to activate the iPod without knowing the passcode or having the prior owner deactivate their Apple ID associated with the iPod.  If you cannot return the iPod, you have purchase an expensive thin brick.  See: http://support.apple.com/kb/ht5818

  • I have an ipod touch and dont know the password and also no longer have the computer used to sync the ipod. How can I do a factory reset to start over completely?

    I have an IPod touch and it had a password on it. I cant remember the password and do not have the computer anymore that I used to sync to iTunes. The message that I get is "iTunes could not connect to iPod Touch because it is locked with a passcode. You must eneter your passcode  on the iPod touch before it can be used with iTunes."
    How can I go back to factory setting (knowing that I will lose what is on the IPod) and use a different iTunes account.

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software

  • How do you disable your ipod touch if you dont remember your password or want to do disable it on another account?

    i need help i really want to undisable my ipod but im trying to do it on another account but whenever i do it says you must have the account on your ipod in order to get on and its making me sad and mad

    Place the iPod in Recovery Mode and restore via iTunes.
    iOS: Wrong passcode results in red disabled screen
    If not successful, try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • How do you reset your security question if you dont remember the email with it?

    I wanna reset my security questions but I don't remember the email with it because its not the same email as my apple id. Could someone please help me

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • How do you reset your BBID password when you dont remember the answer to the secret question??

    I have not been able to figure what to do.  Sadly BB 's website does not offer any email addresses or phone # to contact for assistance.  I'm so frustrated, can someone please help me??
    I've tried looking here for other posts but can only find resetting via email.  Sadly I don't have this option  

    Hi Raqraq
    Welcome to http://supportforums.blackberry.com/
    But remember the secret question and password of your blackberry ID 
    Your only solution is to create a new ID. 
    If you still need more help or support write to twitter @BlackBerryHelp
    More information
    Please see this "sticky" post for helpful information concerning your BBID situation:
    http://supportforums.blackberry.com/t5/BlackBerry-World/How-to-regain-access-to-your-BBID/td-p/25467...
    Hopefully, this information will be of use to you.
    Cheers, and Good Luck!
    VIA |  sdgardne 
    http://supportforums.blackberry.com/t5/BlackBerry-World/How-to-regain-access-to-your-BBID/td-p/25467...
    Regards.
    BBM Channels  PIN: C0007093A
    Do not forget to give LIKE    Those people who help you and advise you about your doubts.  if the review has been SOLVED** # 4LL  #ÉliteRoad  Make a backup of your BlackBerry
    BlackBerry Protect and  BlackBerry Link constantly.  #ichooseBlackBerry10 Gutijose14 Forums Veteran I

  • I am locked out of my iPod and can't remember the password. How can I retrieve it?

    Hello Out There,
    I'.m locked out of my iPod touche becasue I have foregotten the password. Does anyone know how I can correct the problem?

    You cannot retrieve it, you must restore via recovery mode following the instructions in http://support.apple.com/kb/HT1212 and it may take more than one time through to succeed.

  • HT1766 I dont remember the password to my ipod

    I need help resetting my password on my ipod

    Forgotten Screen-Lock Passcode
    Connect the iOS device to your computer and try to make a backup
    iOS: How to back up
    Then restore via iTunes. The iPod will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
    If recovery mode does not work try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up    
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store    

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