HT201274 my device have now 8 hours after i did Erase All Content and Settings doing erasing , is this normal
my device have now 8 hours after i did Erase All Content and Settings doing erasing , is this normal
Something has gone wrong, as this should have happened almost instantaneously. Turn your phone off, then force it into recovery mode:
Leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new.
Similar Messages
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I wanted to delete the information i had stored on the phone, so thought i had to 'Erase All Content and Settings' however i fear this may of been incorrect, I cannot load the setup on the phone now, all i get is; 'we are unable to contiue with this activation, please try again later or contact customer care, i have tried to do this several times now to no avail
Is the device jailbroken?
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i have an ipod touch 3rd gen.I used the function of erasing all contents and settings and now i am stuck with this screen showing the apple logo and the loading sign for the past 17 hours.CAN SOMEONE PLEASE HELP!!!!!!!!!!!!
Hold down the on/off button and the home button for 20 to 30 sec, when the iPod starts and the Apple logo is on the screen release the on/off button but continue to hold the home button until you see the plug into iTunes screen. Connect the iPod to iTunes and you should be good to go.
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I got an Iphone 3g from a frind , i went and pressed the "erase all content and settings" and now the phone doesn't pass the apple logo window. It stays over night and I after I connect to computer, itunes nor the pc detects it?
What Can I do to get get back to at least the basic or factory settings?
Regards,
RafaelRecovery Mode: http://support.apple.com/kb/HT1808
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Ipod touch 4th gen needed a new screen and sleep/wake switch. So, I replace them. I was able to get to settings and do "erase all content and settings". I am not able to totally shut this device off as it keeps restarting after a few seconds. I have used itunes to restore and also recover. Device will actually shut off and stay shut off if I leave it connected to the computer. The moment I unplug (3 seconds) the apple logo appears, it boots, unlock screen appears, I can unlock and operate normally, unplugged or not. Just cant get it to completely shut down unplugged. Any thoughts?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem. Maybe you installed a bad component or damaged something during the repair/replacement.
Apple will not help since you worked on the iPod yourself. -
i have ipod 2nd generation 32 gb and i had reset > Erase All Content and Settings it is longer than 3 hrs it is still showing apple logo and blink like if it will restart but again it shows the same logo!! is it all right with the erasing...??? i am confused!!
For a 1G and 2G it can take hours. Make sure it is connected to a charging source otherwise the battery can fully drain before it is done. If still problem
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I have been attempting to wipe/erase the iphone 4S I recently purchased...for the past 20 hours....I went to Reset in Settings and clicked on "Erase All Content and Settings"....At that point the phone the screen went dark except for a white circular symbol revolving - indicating something should be happening....
The instructions indicated that, depending on what needed to be erased, the process could take several hours. Even though the device had a Tom Tom application with all the maps of Europe etc (about 2GB) and there were several other apps on the device, it does not seem to me normal that the device would be still clearing into the next day - today!
Can you please help!?
Richard W.Something has gone wrong. Turn your phone off, then force it into recovery mode & restore it:
Press the Sleep/Wake button & Home button at the same time, keep pressing until your phone turns off, then release.
Leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new.
Make sure you have no anti-virus software running or any firewalls...turn all of that stuff off. -
I have reset my ipad using General > Reset > Erase All Content and Settings. And now it will not boot. All i see on screen is the Apple logo. What do i do?
When you restore, you can restore to factory settings or to a backup. Restoring to factory settings removes everything and takes you back to out of the box status and you start all over again. Restoring from your backup will replace all of your app data, bookmarks, email settings and things like that. You still may need to sync all of your purchased apps and music, photos and so on back to the iPad.
I assume you want to restore from your backup to put all of you data back on the device so connect the iPad to your computer, launch iTunes, right click on the device name on the left side under the devices heading and select restore from backup. After you restore from your backup, make sure that you sync all of your other content with iTunes. -
Hello,
I needed to do a hard reset on my iPhone 3GS and it's taking me too much time. It's taking almost 3 hours by now!!!!
I did it by going to "Settings, General, Reset, Erase All Content and Settings", confirm it and then the iPhone turns off, gets the screen black with only the animated circle going on. And it's been there since then.
Is this a symptom of something bad? Should I do the hard reset by another way?Hello Ali Syed,
It sounds like your phone is stuck at the spinning gear icon on the screen after Erasing all Content and Settings on your device. I would start by resetting the device with this process:
To reset, press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.
From: Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/ht1430
If the issue persists you may need to put the phone into recovery mode, and then restore it with iTunes as a new device:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Thank you for using Apple Support Communities.
Take care,
Sterling -
I gave my ipad 2 to my brother last month. After that he erased all content and settings, sign in with his apple id. The next day until now, I found out that I can not udpate my apps both on my iPhone and iPad Air. I had create new apple id, change my password, delete the icloud acc. But still I can not update my apps. I have many of red notifications on iPhone and iPad Air. What should I do? Thank you in advance.
1. It is never a good idea to include personal info like your email address or Apple ID in a post on an open forum.
2. The email you received DOES NOT say your Apple ID cannot be used to unlock this iPad. The email informs you that your Apple ID was used to unlock an iPad. Fortunately the iPad is yours. The message confirms that. If your Apple ID was used to unlock an iPad that was not yours your would then know to change your password. Since the iPad is yours you do not need to change your password.
Is your iPad working? -
HT201274 Tried to erase all content and settings...now it won't do anything
I have a first generation iTouch and last night I selected to Erase All Content and Settings. I wanted to wipe it because I'm switching to an iPhone. The iTouch didn't have much charge so I started charging it while it was doing it's thing. Unfortunately, the iTouch doesn't do anything. When I hold down the power button, the white apple logo appears. It's been on a charger for several hours, too. When I plug it into my computer and open iTunes, the computer doesn't recognize the device.
Try connecting the device to iTunes in recovery mode and restoring it. See this article for instructions on putting your iPod into recovery mode.
iOS: Unable to update or restore
B-rock -
I am using iPhone 5 and tried to Erase All Contents and Settings but it is just showing an apple sign on the screen and nothing is happening now for about 3 days now. All it does is eat up my battery and still show apple sign after charging! Help!!!!
Hi DaVince Vince,
I'm sorry to hear that you are having issues with your iPhone. I also apologize, I'm a bit unclear what issues you were having that led up to the attempted Erase All, and/or exactly what behavior you are seeing now (restarting, not responding at all, etc). If you are seeing an Apple Logo screen and your iPhone does not appear to be starting correctly, you may find the following articles helpful:
If your iOS device restarts, displays the Apple logo, or powers off while you're using it - Apple Support
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Regards,
- Brenden -
I wish to reset my ipad (as advised by the Apple Store) to attempt to resolve an issue with a non-responsive part of the screen.. However, when I select General>Reset>Erase all content and Settings, I am prompted for a a Restrictions Passcode (which I have never set). I have now entered random codes 11 times and the ipad has not reset. How do I get past this? I am now at the point where I have to wait 60 mins before I can enter another random passcode. I just want the ipad to clear down, erase everything so I can start again.
The other option is to force iPad into Recovery Mode.
http://support.apple.com/kb/HT1808
Note: You need to be patient and repeat the above many times to recover your iPad -
i have a iphone 3gs and recently I Erase All Contents and Settings, now my phone is asking me to update to itunes but when I do it comes up with the message...error 10.15, can someone please help?
Your headline says iPhone 3GS, but your text says 3G.
iPhone 3G is not compatible with iOS5. 3GS is. -
i have selected the Erase all contents and settings option in my ipod touch 4. till then i was not able to turn it on and even it was not detectable on itunes. what should i do now?
I am confused. You said till you Erases all contents and setting yu could not turn it and iTunes did not see it. How could you Erase all Contents and Setting if you could not turn it on?
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