HT201274 my iphone is frozen with an itunes logo will not allow any touch activity
My iPhone is frozen and will not let me use the touch screen at all. Itunes logo with an usb cord is frozen on the screen
Connect the phone to the computer and iTunes and follow the prompts. You will need to restore the device, and you can restore from a backup. See this support document http://support.apple.com/kb/HT1414
Similar Messages
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HT201412 my iphone is frozen on the itunes logo with the cord on the screen?
I tried to sync my iphone and it became frozen with the itunes logo and the iphone connector on the screen. I can't turn off the phone or reset it the normal way.
Any Ideas?It is in Recovery Mode.
Connect to iTunes on your computer and restore. -
IPhone 4 my start up screen is frozen with the iTunes logo and a pic of the plug in cord..help
iPhone 4 my start up screen is frozen with the iTunes logo and a pic of the plug in cord..help
If your phone isn't jailbroken, follow the instructions in this support article:
iOS: Unable to update or restore -
in the middle of my last update it stopped updating in the because of an unknown source, and now my screen on my iphone is frozen with the apple logo and a loading bar. Help??
Unknown "source"? Do you mean unknown "error" followed by a number?
http://support.apple.com/kb/TS3221
Follow the instructions in the article. When you connect your phone again, you may have to press both the home and sleep/wake buttons until the Apple logo reappears, then continue pressing the home button until iTunes detects the phone in recovery mode. -
My ipod was updating overnight. I woke up to find the screen frozen with the itunes logo and the usb charger. I've tried hooking it up to itunes but it says I need to restore and update but I've tried to do that and it won't. What should I do?
- Try placing the iPod in Recovery Mode and restoring via iTunes
- Next try DFU mode and restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
My Ipodtouch4 is frozen with the itunes logo and arrow below it, and a plug. I hve tried everything - any ideas?
http://www.apple.com/support/ipodtouch/assistant/ipodtouch/
this should help u for sure -
Mested usb port-oky windows 7 laptop with current itunes working will not reognize my ipod as a new device/hardware. I have tested usb port-ok; rebooted with and without ipod plugged - no luck. Ideas?
Not uncommon. Start here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows -
OXS server 3 with mavericks, it will not load up the assistant with open directory and will not allow me to use old opeopen directory and will not allow me to use old open directory it was not a clean install just upgrade. any help or advise appreciated as i really need the server.
I wonder if the disk being referred to is actually your iPod which is not plugged in. Maybe something has stuck thinking the iPod should be there.
Try completely removing all the iTunes related programs according to this method.
http://support.apple.com/kb/HT1923
Restart you PC and see if startup improves.
If it doesn't improve you need to consider the possibility that there is something else going on.
If The problem goes away, hopefully a fresh install will be OK. -
When I open iTunes, it will not allow me to preview or download TV shows. The preview and download options are gray and will not let me view them. I have tried installing the latest Quicktime but it tells me that I have to do software update and when I do, Quicktime does not appear to need an update. I have no idea what to do
Click on your preference and check the Parental tab for possible restrictions. Open iTunes, then click the iTunes menu, select preferences after the window opens click on the Parental icon, take a look at the content restrictions section.
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My iTunes store will not open any suggestions?
My iTunes store will not open any suggestions?
It does the same thing to my App Store :/ Have you solved your reason yet?
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Itunes 10 will not allow me to update 1st generation Ipad to OS 5 or 6.
Solving MSVCR80 issue and Windows iTunes install issues.
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i have a new computer and the itunes store will not allow me to redeem my remaining balance. How to handle.
Details, please. What exactly is happening? How is it "not allowing you" to redeem your balance?
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On my 2009 Mac Pro, 10.7.5 upon startup, restore windows... window is flashing with finder icon popping in and out of dock. computer will not allow any selection. I'm hoping someone may know a solution.
http://www.apple.com/support/lion/installrecovery/
http://support.apple.com/kb/HT4718
https://support.apple.com/kb/DL1433
http://reviews.cnet.com/8301-13727_7-20081109-263/recovery-options-for-macs-runn ing-os-x-lion/
https://www.apple.com/macosx/recovery/
http://support.apple.com/kb/HT4848 -
My iPhone 4S is frozen. I had it plugged into my PC all night trying to update to the new iOS 7. This morning my iPhone was frozen with a connection cord and above it an arrow pointing to the iTunes logo.
Your device is in recovery mode. You have to restore your device. See this support document. http://support.apple.com/kb/HT1808
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IPhone screen frozen with the "restore" logo on it
I can not get my computer to reconize the iPhone anymore.
My phone is stuck on the "restore" screen and iTunes won't reconize it. I've tried reinstalling iTunes, rebooting the computer, holding down the power and home keys for 10 seconds .. nothing.
Is there any way to "cancel" a restore on the iphone?Hello, Mayhem300. I am sorry to see the inconvenience you are experiencing today.
What image are you seeing exactly?
An Apple Logo?
A USB cord with an iTunes Logo?
A connect to iTunes message?
If iTunes is not seeing your iPhone to complete the restore try a couple of the steps below. Sadly there is no way to stop the restore process as it seems like it already initiated and needs to finish.
1. While iPhone is connected to the PC/Mac.... Hold down the Home Button, and Sleep/Wake Button.
Do not let go to you either see a Yellow Yield Sign, or a USB Icon saying connect to iTunes. After this iTunes should see it. And inform you it detected an iPhone needing a restore.
Proceed with this. At this time all Data on iPhone will be lost. If your restoring on the original PC/Mac you will have an option to restore from backup file. and or Re-sync your content from your PC/Mac back to the iPhone.
If this fails. Repeat the steps with a different USB Port, or a New user, or even another PC/Mac
If you feel you need better assistance. Please call 1-800-My-iPhone or make an appointment at your local Apple Retail Store http://www.apple.com/retail/
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