HT201274 my screen went to white when i was trying to update it and then restarted it during the process. Is there anything I could do right now so that I don't have to take it to a store?
i really need some advice of things that i could possibly do before i take it somewhere
Hello Vivian.C
Check to see if in Settings > General > Restrictions and if Restrictions is turned on, look at the Require Password section and see if it is set to Immediately. If it is, then that will be what causes Touch ID to not be used when making purchases and would need to be set to a different time. Check out the article below for more information to make sure you are setup.
iPhone 5s: Using Touch ID
http://support.apple.com/kb/ht5883
Regards,
-Norm G.
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hello there everyone
I lost everything cause I wanted to update my phone
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Thank you for visiting Apple Support Communities.
When experiencing issues restoring or updating an iPhone, here are the best articles to go through. If you received a specific error number when restoring, see the section labeled Get more help in the second article below.
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
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http://support.apple.com/kb/ts1275
Cheers,
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http://www.macmaps.com/kernelpanic.html
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Header 2
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