HT201274 Tried to erase all content and settings...now it won't do anything

I have a first generation iTouch and last night I selected to Erase All Content and Settings. I wanted to wipe it because I'm switching to an iPhone. The iTouch didn't have much charge so I started charging it while it was doing it's thing. Unfortunately, the iTouch doesn't do anything. When I hold down the power button, the white apple logo appears. It's been on a charger for several hours, too. When I plug it into my computer and open iTunes, the computer doesn't recognize the device.

Try connecting the device to iTunes in recovery mode and restoring it. See this article for instructions on putting your iPod into recovery mode.
iOS: Unable to update or restore
B-rock

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HT4113 hello, I have an Iphone 4 and im trying to "erase all content and settings" but it asks for a passcode that i have no idea what is. its none of my previous passcodes ive ever had. What should i do to find out that passcode?

Hello im trying to "erase all content and settings" on my iphone 4, but it keeps asking for a 4 digit passcode and i have no idea what that passcode is. It's none of my previous passwords I've had on the phone since i've used it. How do i find out that Passcode?

Are you sure it's asking for a four digit code?
iOS 7 has a new feature called Activation Lock. It requires your Apple ID and password before doing something like an iPhone reset. This is a new anti-theft feature.

I am using iPhone 5 and tried to Erase All Contents and Settings but it is just showing an apple sign on the screen and nothing is happening now for about 3 days now. All it does is eat up my battery and still show apple sign after charging! Help!!!!

I am using iPhone 5 and tried to Erase All Contents and Settings but it is just showing an apple sign on the screen and nothing is happening now for about 3 days now. All it does is eat up my battery and still show apple sign after charging! Help!!!!

Hi DaVince Vince,
I'm sorry to hear that you are having issues with your iPhone. I also apologize, I'm a bit unclear what issues you were having that led up to the attempted Erase All, and/or exactly what behavior you are seeing now (restarting, not responding at all, etc). If you are seeing an Apple Logo screen and your iPhone does not appear to be starting correctly, you may find the following articles helpful:
If your iOS device restarts, displays the Apple logo, or powers off while you're using it - Apple Support
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Regards,
- Brenden

HT204053 Trying to Erase All Content and Settings but...

Help!!!
Trying to erase all content and settings.
But I forgot the passcode and the max appemtps allowed.
How can I have the passcode reset or what do I do now?

You'll have to restore the phone to remove the passcode. If it's running iOS 7 with Find My iPhone enabled, you'll have to force it into recovery mode in order to restore it, as exlained here: http://support.apple.com/kb/ht1808.

HT5661 Im trying to erase all content and settings on my previous Iphone

Im trying to erase all content and settings on my previous Iphone, but it is asking me for my restrictions passcode. How do I get this passcode?

It is your iPhone. You should know the restriction passcode.

I am trying to erase all content and settings but i forgot my password how do i retrieve it

I am trying to erase all content and settings but i forgot the password. What can i do. How can i retrieve the password

Place the iPod in recovery mode and then connect to your computer and restore to factory defaults/new iPod. For recovery mode:
iPhone and iPod touch: Unable to update or restore

HT4061 i have a iphone 3gs and recently I Erase All Contents and Settings, now my phone is asking me to update to itunes but when I do it comes up with the message...error 10.15, can someone please help?

i have a iphone 3gs and recently I Erase All Contents and Settings, now my phone is asking me to update to itunes but when I do it comes up with the message...error 10.15, can someone please help?

Your headline says iPhone 3GS, but your text says 3G.
iPhone 3G is not compatible with iOS5. 3GS is.

I tried to erase all content and settings and now the apple logo wont leave

I had a lot of data on my phone and i wanted to get rid of it. so i went to the settings and went to reset. then i chose erase all content and settings. that was at about 330 today. it said it may take about an hour and i tapped ok and the apple and loading bar came up. i left the house without my phone figuring that the process would be done when i got back. i got home about 2 hours later and my phone was stuck on the logo and i couldnt get it to go away. i tried reseting it and nothing. i let the battery die and nothing. its still stuck on the logo and ocassionally the little loading circle apears and once in a while it will vibrate or flash. can anyone help me? my phone is basically my life and i depend on it for so much. any advice is greatly appreciated.

start iTunes,
plug in your USB cable
switch off your iPhone
press holding home button(the round button in front of the Phone)
plug it on to the USB cable
keep holding the button
till iTunes says it found a iPhone in recovery mode
then click restore as a NEW iPhone
then sync!?
http://support.apple.com/kb/HT1414

HT201263 I wanted to delete all the information off of my iphone 4 so I could give it to another family member as i have a new phone, i fear i have done the wrong thing by 'erase all content and settings' - now i can you get the phone to load the set up

I wanted to delete the information i had stored on the phone, so thought i had to 'Erase All Content and Settings' however i fear this may of been incorrect, I cannot load the setup on the phone now, all i get is; 'we are unable to contiue with this activation, please try again later or contact customer care, i have tried to do this several times now to no avail

Is the device jailbroken?

What will back up ALL of my safari open pages, photos, contacts, apps (ETC) if I erase all content and settings so I don't loose anything, iTunes or iCloud???

Hello,
I need to take my iPhone 5 in for service because the sleep/wake power button at the top is not working and in order to do that I have to erase all content and settings but before I do that I want to back up my iPhone. I'm just wondering what will back up ALL of my information including ALL of my safari open pages, iTunes or iCloud???

Choosing an iOS backup method (Should I use iTunes or iCloud to back up my iOS device?)
iTunes- About iOS backups

HT201274 how to erase all content and settings

how to erase all content and settings

Ummm..Really? Read the first line in the article that you referenced above when posting your question.

HT201274 tried to erase all content and phone will not restart

Itried to erase all content and now the phone will not restart. What do I do?

Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808

HT201274 After using erase all content and settings what will the passcode be?

After using erase all contens and settings, will the passcode revert to 0000?

There will be no passcode. The phone will be returned to it's out of the box state. If you did not turn off Find my iPhone before wiping it, you will need to sign in with the Apple ID and password that the phone is locked with.

I have an iPod running iOS 5.1.1 and am trying to erase all content and settings

But whenever I try I get a box saying that I have 6 failed passcode attempts, and to wait for X time. The trouble is the device has never had a passcode on it, so I'm not sure how there were 6 failed attempts. I have tried putting a passcode on and then entereing it, but that failed as well. How do I erase all content if this keeps happening?

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software

HT201274 If I erase all content and settings because I have lost all my music with iTunes Match will I be able to recove from iTunes on computer

If I erase all settings and content will I be able to get all my content and music back by syncing with iTunes on my computer. This is a nightmare. I have downloaded I tunes match and lost 1000 songs!,,

if you have all the music that you want in your itunes and you sync your iphone with it, all the music will transfer, if you have enough gig

HT201274 Tried to erase all content and settings...now it won't do anything

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