HT201274 When I go to erase all content and settings my phone ask for a password

When I go to erase all content and settings the phone ask for a password.

The same password, you use to unlock your phone, use that passcode.

Similar Messages

  • I wish to reset my ipad.  However, when I selectGeneral Reset Erase all content and Settings, I am prompted for a a Restrictions Passcode (which I have never set).  I have now entered random codes 11 times and the ipad not reset. How do I get past this?

    I wish to reset my ipad (as advised by the Apple Store) to attempt to resolve an issue with a non-responsive part of the screen..  However, when I select General>Reset>Erase all content and Settings, I am prompted for a a Restrictions Passcode (which I have never set).  I have now entered random codes 11 times and the ipad has not reset. How do I get past this?  I am now at the point where I have to wait 60 mins before I can enter another random passcode.  I just want the ipad to clear down, erase everything so I can start again.

    The other option is to force iPad into Recovery Mode.
    http://support.apple.com/kb/HT1808
    Note: You need to be patient and repeat the above many times to recover your iPad

  • HT4113 hello, I have an Iphone 4 and im trying to "erase all content and settings" but it asks for a passcode that i have no idea what is. its none of my previous passcodes ive ever had. What should i do to find out that passcode?

    Hello im trying to "erase all content and settings" on my iphone 4, but it keeps asking for a 4 digit passcode and i have no idea what that passcode is. It's none of my previous passwords I've had on the phone since i've used it. How do i find out that Passcode?

    Are you sure it's asking for a four digit code?
    iOS 7 has a new feature called Activation Lock.  It requires your Apple ID and password before doing something like an iPhone reset.  This is a new anti-theft feature.

  • I have 4gen Ipod touch. When I try to erase all content and settings the ipod goes to a screen with a USB plug with a round itunes logo at the top and is frozen there.

    Why cant I erase all content and settings? When I choose this option from the menu it takes me to a screen with a USB plug and an itunes logo and freezes there.

    What happens when you connect the iPod to your computer and restore via iTunes? That is how you restore to factory settings.
    iTunes: Backing up, updating, and restoring iOS software

  • HT201274 followed the instructions of erase all content and settings and still have WIFI GRAYED OUT.

    followed the instructions of erase all content and settings and still have WIFI GRAYED OUT.

    Is this the info you used to try to fix the grayed out issue?
    http://support.apple.com/kb/TS1559

  • HT201274 We want to reset my daughters ipod but when we go to erase all content and settings it asks for a restriction password and we have no idea what that is noone remembers making one how do we get around this.

    We are wanting to reset our ipod but when we go to erase all content it asks us for a restriction password and we have no idea what that is and dont remember ever setting one up.  How do we get around this.?

    Forgotten RESTRICTIONS Passcode
    - Restore from a backup that was make before you added the Restrictions passcode. If you restore from a backup made with the Restrictions passcode the Restrictions passcode is also restored.
    - Restore to factory settings/new iPod.
    - If you are up to file manipulation see:
    How to reset forgotten Restrictions...: Apple Support Communities
    As Ana said,
    Place the iOS device in Recovery Mode if necessary to allow the restore.
    If recovery mode does not work try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • HT5661 What is the password when I want to erase all content and settings?

    I am trying to erase all my content and settings and keep getting asked for a password. My initial login 4 numbers do not work - any ideas? I have tried 0000

    It's the same code you use to unlock the phone

  • HT201274 How will I know Erase All Content and Settings is Complete?

    When Erasing All Contect & Setting from my 3gs, what will indicate completed?

    I would do a complete restore to factory setting. This should already remove all
    The contents. Then you do a 'erase content'. From my memory, your iPhone should restart. After restart, it should be ready.

  • Erasing all content and settings from my iPad is taking 8+ hours...

    I wanted to erase all content and settings from my iPad. I started the process at 2pm and it is now 10:20pm. It has been stuck on the loading circle going round and round for more than 8 hours now... is this normal? What should I do? and is there anything that can fasten up the process. My iPad is an iPad mini 16GB WIFI white, on either iOS 7.1.1 or iOS 7.1.2 and most of the storage was taken up, is that why its taking too long?

    Hello ceburton,
    After reviewing your post, it sounds like Erase All Content and Settings is taking a while to finish. I would recommend that you read this article, it may be able to help the issue.
    iOS: Understanding 'Erase All Content and Settings' - Apple Support
    When you select to "Erase All Content and Settings," the process can take from a few minutes to several hours. The time this process takes will vary by iOS device:
    Thanks for using Apple Support Communities.
    Have a nice day,
    Mario

  • How can I erase all content and settings without password

    I just bought this iPad from my friend, when I try to erase all content and settings, it asked me about the password of his Apple ID password. But he already forgot it! So how can I erase everything back to the factory setting, like a brand new iPad, has nothing in it. Please help and thank you very much.

    That is activation lock and cannot be bypassed. He will have to remember his password, or reset it so you can continue with the restore.  There's no way around this as it is an anti theft feature to prevent thieves from being able to use the device. It would be pointless if you could bypass it.

  • HT201274 Tried to erase all content and settings...now it won't do anything

    I have a first generation iTouch and last night I selected to Erase All Content and Settings. I wanted to wipe it because I'm switching to an iPhone. The iTouch didn't have much charge so I started charging it while it was doing it's thing. Unfortunately, the iTouch doesn't do anything. When I hold down the power button, the white apple logo appears. It's been on a charger for several hours, too. When I plug it into my computer and open iTunes, the computer doesn't recognize the device.

    Try connecting the device to iTunes in recovery mode and restoring it. See this article for instructions on putting your iPod into recovery mode.
    iOS: Unable to update or restore
    B-rock

  • HT4061 i have a iphone 3gs and recently I Erase All Contents and Settings, now my phone is asking me to update to itunes but when I do it comes up with the message...error 10.15, can someone please help?

    i have a iphone 3gs and recently I Erase All Contents and Settings, now my phone is asking me to update to itunes but when I do it comes up with the message...error 10.15, can someone please help?

    Your headline says iPhone 3GS, but your text says 3G.
    iPhone 3G is not compatible with iOS5. 3GS is.

  • They asking for a code when I try to erase all contents and setting. What code do I put in?

    They asking for a code when I try to erase all contents and setting. What code do I put in?

    If you are saying you have forgotten the pass code
    see here
    Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

  • HT201274 I do the Erase All Content and Settings, How can i restart my  i phone 3s?

    I do the Erase All Content and Settings, How can i restart my  i phone 3gs?

    Reset the iPhone by holding the sleep/wake button at the top right of the device and the home button at the bottom center of the face at the same time.
    Hold them both until you see the screen go black. In some cases, you may need to keep holding them even after the red power off slider appears. If it does, just keep holding it.
    Wait until the white Apple logo appears.
    When this happens, you can let go - the iPhone is rebooting.
    An iPhone reset will not normally remove or delete any data or settings. However, the term reset is also sometimes used to mean deleting all content from the iPhone and/or restoring from a backup.

  • How to erase all content and settings when I forgot my password

    How do I erase all content and settings on my iPhone 3Gs when I dont remember my Apple ID password and I haven't installed Find my iPhone app on the phone? Thanks!

    gomike! wrote:
    when I dont remember my Apple ID password
    It should be the same AppleID and password you use to log in here.
    I haven't installed Find my iPhone app on the phone?
    Installing the app will simply allow you to locate a different iDevice.
    You don’t need to use it to locate the iPhone in your hands. If it’s not in your hands, you cannot use the app on that device...

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