HT201276 The information *****. I'm trying to force quit because my cursor is missing and frozen. I can't just get the machine to close because I have to click on options: 'restart cancel sleep shut down'. So I've tried force quitting and nada. Nothing ha

Aaaaaarrrrrrggggggghhhhhhhh!!!!!!
I was typing along and then all of the sudden my cursor disappeared! I can't find it. I've tried shutting down my Mac, but I can't do that because the box pops up when I hit the on/off button asking if I want to restart, sleep, cancel or shut down. I've tried hitting return. Nothing.
I've tried to force quit. Nothing.
I called Apple - it's a holiday.
I only bougth this Mac in late July. It took a while to download the new operating system. My track pad hasn't been working, I haven't been able to drag my fingers over it and scroll down. I'm pretty stupid, but the woman who normally handles my tech problems couldn't figure the track pad problem out either. There is a local guy who fixes Macs, but I've owned this for less than 90 days so it should be covered and I shouldn't have to pay for seeing this guy.
But now I'm losing at least a day's work. HELP! Thanks.

Thanks guys (I'm using guys in a non-sexist way in case one or both of you are differently equipped).
My problem 71 is that I live 125 kms from the nearest Mac Store. And it's a holiday so I'm losing a day's work. The local guys who does repair Macs is great. But since I couldn't contact Apple I would feel obliged to pay him for his services.
I realize I am under the 90-day service period and I do plan to buy Apple Care, as I get close to the end of the 90s days. But the failing, it seems to me, in Apple Support is they it is built around you having access to your machine or the web. And if, like today, I couldn't access them then the service is moot.
I'm lucky in that I still have my old MacBook pro stuck in a closet in reserve.
I do appreciate you and WZZZ taking the time to help me out.

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