HT201299 use cellular data for is empty

my wifi works well
my 3g connection is active
but all my apps are not connecting to internet when im only using 3g
n if i go to cellular:
USE DATA PLAN FOR:
it shows only PASSBOOK n no other application like google viber or whatsapp not even the default mails in phone is connecting to internet (3g)...
i have already reset the phone twice erased my phone thrice n still it doesnt work....its the same....plzz help..!!!

Erased the phone as in doing a restore? On my 4S I see a number of applications that I can select or unselect. Have you tried turning Cellular data off and then back on?

Similar Messages

  • HT201299 Apps in Green in 'use cellular data for..' cannot be turned off?

    Why does an app in 'use cellular data for..' keeps on going to Green eventhough I already swiped it off? It keeps coming back.

    First thing and easiest thing to try is a device reset:
    Device Reset (won't affect settings/data/music/apps/etc)
    1. Press and hold (& continue to hold) BOTH the Sleep/Wake button & the Home button.
    2. Continue to hold BOTH (ignoring any other messages that may show) until you see the Apple logo on the screen.
    3. Release BOTH buttons when you see the Apple logo and allow the device to boot normally.

  • "use cellular data for" apps keep turning back on

    ie. go in, slide bar from green to off for facetime, youtube, etc...go out of Cellular, back in, and those apps show green for "use cellular data for". 
    At first I thought it was an issue with some versions of Angry Birds, as they don't all do this.  Then realized facetime, youtube, facebook, etc.. all do this.
    Works fine on two other iphones.   Running latest ios on 4S
    The fact it doesn't do it for all apps is what I find is strange.  Thought at first it was an issue with Rovio apps, but then realized even facetime does this.
    Thanks

    I'd like to know why there is not solution to this.  I think I'll just remove all those apps that are turning their 'use cellular' data back on.  I only cared because when my kid plays angry birds, my cellular data was being used for videos.  Oh well, I guess I'll have to remove apps or get a new data plan.
    <Edited by Host>

  • "Use cellular data for" is only showing a few apps

    Hello,
    I just got a new 5S.  I have installed and used maybe 15 or so apps, but when I go to
    Settings -> Cellular -> "Use cellular data for"
    it only shows 5 apps: Calendar, FaceTime, Find iPhone, Passbook, & Skype.
    I would like to see all the apps so that I can control what is using cellular data.  When I read other posts online, it seems like this should show all apps.  Does anybody have any idea why I only see a few apps here or what I can do to display all apps?
    Thanks for any help!

    This troubleshooting guide helped me. Had to try up to step 7...
    iPhone: Troubleshooting a cellular data connection

  • "Use Cellular Data For" is always on. I cant off this...

    I am continuosly using the iPhone. Suddenly i cant restrict few applications from internet in the "Use Cellular Data For". But I cant access few app which has On flag in "Use Cellular Data For". If i disable this, its getting enabling after few seconds,. I reset everything. Nothing works
    Thanks,
    Jude

    This troubleshooting guide helped me. Had to try up to step 7...
    iPhone: Troubleshooting a cellular data connection

  • On iPhone 5c iOS 8.2, I go to settings, cellular, use cellular data for: Under "use cell data for are my apps but they are greyed out how can I ungrey them??

    iOS 8.2 on iPhone 5c, goto settings, cellular, use cellular data for: all my apps under "use cellular data for" are greyed out. I've restart and hard reset. Looked thru all settings. Can someone help??

    Did you try to reset the phone by holding the sleep and home button for about 10sec, until the Appel logo comes back again? You will not lose data by resetting.
    If this does not work, did you try to switch off Cellular Data, restart the phone and switch it back on again?

  • HT1688 iPhone 5S, Settings Cellular Use Cellular Data For Apps - Not Updating

    I have iPhone 5S iOS 7.0.4 with AT&T Contractual Plan.
    When I change any settings in Settings > Cellular > Use Cellular Data For to disable or enable apps to use cellular data. And, if I exit and enter again it shows the old settings.
    Also Call Time > Current Period is not updating.
    This is happening for last one week. I have also noticed heavy cellular data usage for last one week.
    I have reset the phone as a new phone this it is solved, but if I restore from my backup, then the problem is returning again. Even I have deleted some apps, but it doesnot help.
    Please help me to solve this.

    Call AT&T - it seems they are forcing their own settings on you.

  • Under Settings Cellular "use cellular data for" apps are missing from Iphone 4

    After updating to IOS 7, my wife's iPhone 4 under the "use cellular data for"  only has Passbook and System Services. My son's iphone 4 and my iPhone 4s DO HAVE this option avl. and show all our Apps.
    Any ideas out there?
    Thanks

    sberman wrote:
    By the way, this article may help:
    http://support.apple.com/kb/HT4146
    ... although I found what appears to be an error in the article:
    It discusses Settings > Notifications, and I could not find such a setting.
    Thanks - but no luck there either. I believe they're referring to "Notification Center".
    Td

  • Hi I  newly started using Iphone 6, I am not getting all the applications list under Use Cellular date for to restrict my unwanted apps on cellular data

    Hi I  newly started using Iphone 6, I am not getting all the applications list under Use Cellular date for to restrict my unwanted apps on cellular data
    Please help me out

    Hi Rajesh778484,
    Welcome to the Apple Support Communities!
    I understand that some of your applications are not appearing under Settings > Cellular on your iPhone so that you can restrict or allow use of cellular data. If you have some installed applications on your iPhone that are not showing here, the first troubleshooting step I would suggest would be to reset your iPhone. Please refer to the attached article for information on how to perform a reset. 
    Restart or reset your iPhone, iPad, or iPod touch - Apple Support
    Best regards,
    Joe

  • After enabling cellular data, i am receiving mails even if disable "use cellular data for mail", due to this data usage usage use is more, if we have fix please let me know

    Phone Model and OS
    Model - iphone 5
    IOS 8.0.2
    Problem Description
    After enabling cellular data, i am receiving mails even if we disable "use cellular data for mail", due to this data usage usage use is more, if we have fix please let me know.
    Steps:
    1. Enable Cellular Data
    2. Disable mail on "use cellular data for mail
    3. check whether mail is received or not
    tried multiple times and i am getting more billing amount because of data usage

    Mail isn't the only app using data. Turning it off there has no effect whatsoever on whether the rest of iOS or other apps you have installed. In fact most apps use data these days, at a minimum for Notifications and often for gameplay and other features.

  • Siri can't find music unless I enable use cellular data for Music

    I have an iPhone 4S with the latest IOS.  I ask Siri to play music but "she" can't find it unless I "enable" Use Cellular Data for Music.
    As soon as I enabled this setting in the Settings -> Cellular section Siri could find and play the music.
    I certainly don't understand why this is happening.  Why isn't Siri able to just find what is local to my iPhone and play the music.
    Can someone enlighten me on why this would happen?

    Hi Chris,
    Songs are on the iPhone - there is no cloud symbol (I'm familiar with that as well). 
    I've updated my signature - I am running the latest OSX and IOS (thanks for reminding me).

  • What happens if I switch off the "Use Cellular Data for Facetime"?

    So I got a notice saying that my phone's storage was almost full which makes no sense to me because I barely have about 300 pictures on my phone, barely any apps, but I do have music. I have mail turned OFF, and I am always on WIFI. I don't know how this is a problem.
    So what would happen if I pressed the switch off button for the "Use Cellular Data for: facetime"?
    I use facetime A LOT with my friends WHILE ON WIFI but if this is causing my storage to go so full, I will do it.
    Please heLP!

    Using cellular data has nothing to do with the storage capacity on your phone. By turning it off you will only be able to FaceTime when your connected to wifi, thus saving you on your data plan if you do not have unlimited data from your carrier.
    You can go to settings > usage to view what is filling up the capacity of your phone. You should import and back up your pictures to your computer following the directions here http://support.apple.com/kb/HT4083

  • I got the new iPhone 5C. In my cellular settings, under "Use cellular data for", it only show passbook and facetime. How can I add other apps? Also, my carrier is AT&T

    I got the new iPhone 5C. In my cellular settings, under "Use cellular data for", it only show passbook and facetime. How can I add other apps? Also, my carrier is AT&amp;T

    Hello Sophie59
    You should be able to see two different tabs when setting up the email if you go to Other > Add Mail Account. Once you enter in the email address and password, you should be at the next screen to provide more details about the email as far as incoming and outgoing servers and at the top there will be a blue section to add it in as a POP or IMAP email account. Check out the article below for further troubleshooting and emails setup options.
    iOS: Troubleshooting Mail
    http://support.apple.com/kb/ts3899
    iOS: Adding an email account
    http://support.apple.com/kb/ht4810
    Regards,
    -Norm G.

  • What does "use cellular data for" mean?

    In the settings, what happens if I turn on/off "use cellular data for?"

    For apps that require a data connection, if you enable that and you are not within range of a wifi node to use, the app will use cellular data which will count towards your cell plan's data usage.  If you turn that OFF, and there is no wifi available, the app will not work, but you also won't use any cellular data.
    so in the iTunes and App store settings, if you want to limit the stores to only use wifi, turn the "Use Cellular Data" option OFF (e.g. to avoid big downloads over cellular).

  • Iphone 5 - "use cellular data for" option only shows Facetime and Passbook

    I have an iphone 5 and I am trying to manage my cellular data usage,
    When I go into Settings - Cellular and I look at the "use cellular data for" option, there are only 2 apps on the list Facetime and Passbook.
    I have seen other posts online that show a long list of apps that you can toggle Cellular data on and off.
    How can I see a longer list of apps.

    In Settings/General/Restrictions if you tap on Cellular Data Use there should be 2 options: Allow Changes or Don't Allow Changes. If you don't see these options is that where you see "Cellular data is turned off for 'Setting'?
    Do you have a corporate MS Exchange email account on your phone? If so your administrator may have added an override on this setting.

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