HT201301 I have an iTunes logo on my screen and I can't do anything with my Ipod?
Hello,
Copy everything from the old computer or your backup copy of your old computer to your new one.
Type "move itunes library from pc to mac" or similar into the google search bar.
Similar Messages
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my ipod touch was submerged in water and now it is telling me to connect to itunes, but itunes won't connect until i put in the passcode, and i can't do anything to my ipod until it connects to itunes. so, basically i can't do anything from the ipod or to it from the computor. what should i do?
Restore...
From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.
There's more to try but let's go a bit at a time. -
I tried to do the 7.0.4 update on my iphone 5 and now it has the itunes logo stuck on screen and when I plug into itunes it states my phone needs to be restored. I don't want to lose all my stuff.... ideas?
here is solution
http://support.apple.com/kb/HT1808
You have already lost it at this stage
but you have a backup of course -
my ipod touch is showing a usb pointing to the itunes logo on the screen and nothing else. It won't switch on beyond that. Please help!
Sounds like your iPod is in restore mode. Connect it to iTunes. iTunes will pop a little message up saying that your iPod is in restore mode and asking you if you want to restore it, click yes. Your iPod will restore to factory settings and you will be given the chance to restore from a backup. You can do this or set it up as a new iPod.
Here is Apple's page on restoring your iPod.
http://support.apple.com/kb/ht1414
Hope that helps. -
So my phone is messed up and you can't do anything with the screen...in order for me to sink it to back up i have to enter the passcode because it had a lock on it...and i can't due to it being messed up...is there any way around this...
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4.
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download
After you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766 -
I have € 0.09 in my account and I can not buy anything with this value. I want to undo (give up) this value. What do I do?
Click here and request assistance.
(68968) -
I have a brand new iPad 4. I plugged in and it told me that there was new software available. I went to update it and now it tells me "unknown error 1656". Now the pad is in permanent recovery mode and I can't do anything with it. Any info?
SadisticIron wrote:
i just baught my first iphone and it is a jalbroken
Buzz! Thank you for playing!
Discussing jailbroken devices is forbidden here by the Terms of Service.
You can not get help here. -
I didn't know I was using a trial version of PDF files and now I can't do anything with them and I keep getting a notice for the 2015 version as I have the 2014 cc. If I have to purchase the 2015, will it be the download version or will I get the software version?
Hi scarabs55,
Are you working with Acrobat or Photosohp? (You mention both PDF files and photos, so it's not clear.)
Let us know what software you're thinking about upgrading and we can point you in the right direction.
Best,
Sara -
My ipod has an itunes display on the screen. all i can do is turn it on and off. I plug it in to a computer and itumes opens and says it is a iphone instead of a ipod. Any help?????
Thanks
DaronTry:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
All of my desktop and menu icons now show as the iTunes logo and when I click on them they open as iTunes. They still say what they're meant to be in writing underneath but they all open as iTunes. When I uninstall iTunes it goes back to normal but I really like using iTunes and I'd like to know what's going on. I don't want to have to uninstall.
First I'd set up a System Restore point. Then try applying the LNK registry fix from the following document:
File Association Fixes for Windows 7
Does that get your icons back to normal? -
I have an Iphone 5 and downloaded the new ios7 and now my phone is locked. It says I need to enter a passcode. but I never had a passcode, and I can not get into my phone. Please help me...
Hi wutnoah,
Thanks for visiting Apple Support Communities.
See this article for a few different steps to try:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/HT1212
If you are able to begin the restore process, but it does not complete, this article can help:
Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/ts1275
All the best,
Jeremy -
I have a brand new Iphone 5c since like 2 weeks ans just today this happened, Cell is full charge everything is good i'm using it and then put it in my pocket for about 1hour and when I pick it out it don't work anymore !! the screen doesn't work like it lights up when I press on any button but I can't see nothing the screen stay black and I can't do my code to unlock it or even answer a phone call !!
You have voiceover on. First try tapping the home button three times fast to turn it off.
If it is still on the gestures are different. You tap once to choose an item then double tap the item to activate it. Remember everything that was one tap is now tap then double tap. Start with the lock screen. Tap, then double tap your code. Swipe with two fingers to open, if the screen doesn't slide with two fingers try using three.
Tap then double tap each of the following. Settings> general> accessibility> voiceover > off.
Good luck.
Edit. I'm not sure if you need two fingers to slide to unlock. Try with one finger. If that doesn't work try two. -
my iphone 4 screen is showing only a usb plug and itunes icon cant restart or shut down...i need help please???
I have same problem after trying to upgrad to iOS 6.1.1 :-(
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Please so me how to restore the iphone 3gs when i hit recovery and update and I have the message,iphone could not be restored the disk you are attempting to use be full.removing files and empting the recycle bin files will free up additonal space.
That's an iTunes issue. It's telling you that the computer has too much data on it and you need to free space. It's trying to download the iOS 6 update before a restore but can't because the computer's hard drive is too full.
Go through and uninstall/delete items from the computer itself and it'll work. Or, try another computer. -
Hi I have up dadet my iPad2 to ios5 and I can't do miroring with my apple tv.f?
Subject: I don't have the option of mirror. Can some oun can help?
There is also an update the the apple tv software you need to do. From apple tv goto settings, general, update software. You can see what version you have in 'about'. You need 4.4(3140).
the mirroring on off switch in on the far lef side of the multitask bar next to the volume slider on the pad. You have to toggle it on and off as needed.
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