HT201302 I downloaded my video's with the scanner wizard and they have no sound.

I plugged my phone into my computer used the scanner wizard thing that pops up and downloaded all my photo's and video's from my Iphone 4. They all downloaded but when I click on my video to play in quicktime there is no sound and the video is choppy?? Any suggestions on how to fix this?

YOU SNEAK THIS CRAP IN WITH WARNING ABOUT SECURITY UPDATES
WHY CAN'T YOU LEAVE WELL ENOUGH ALONE

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I have set up a second iTunes user account on my PC, but when I create the new iTunes account it copies the music, videos etc from the original account and they seem to be linked. What am I doing wrong?

I have set up a second iTunes user account on my PC, but when I create the new iTunes account it copies the music, videos etc from the original account and they seem to be linked, so that when I delete a song from one library it deletes from the other one.
On the online tutorials I've seen it shows that when you create a new iTunes library it should open as a blank account, but that isn't happening.
What am I doing wrong?

If you have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar. The sidebar is where Devices appears. and Control+B to show the Menu bar
If necessary:
iOS: Device not recognized in iTunes for Windows
or
iOS: Device not recognized in iTunes for Mac OS X

I bought a Iphone 4S in Colombia two months ago, It never work properly, I cant put turn it on. When I went to Movistar they told me that it was a problem with the software. Now, they have the Iphone for repair.

I bought a Iphone 4S in Colombia two months ago, It never worked properly, I cant put turn it on. When I went to Movistar they told me that it was a problem with the software. Now, they have the Iphone for repair at Movistar. The questios is, If I bought a NEW Iphone why they gave me a Iphone with this problem. I asked about the warranty but they told me that Apple doesn't respond. Please tell me something. The IMEI is: 013071008363505 is a Iphone 4S 16GB. Black.

I would guess the fan is the cause of the noise. Suggest you take a look at it.
This site has a wealth of information about getting inside a Macbook or Macbook Pro.
http://www.powerbookmedic.com/mac-repair.php

I have written a book with the ibooks application and I have gone through all the steps of publishing it to the itunes book store, but how can I be sure it went through? I got the big green check and it says it was uploaded, but what do I do now? How do

I have written a book with the ibooks application and I have gone through the process of publishing it through itunes to the itunes book store. Everything seems to work and i get to the end of the process and get a big green check. However, what now? How do I check to see if it actually got through to the book store or not?
Thanks.

Hi khicks48,
Welcome to the Support Communities!
The article below will explains the publishing process for the iBookstore:
Apple - iTunes - Partner Programs - Book Publishers
I hope this information helps ....
Have a great day!
- Judy

I can't activate my programs even though I paid for a subscription. I did a chat with the help desk and they didn't solve my problem. I want to cancel my account. Please contact me since the chat is down

I can't activate my programs even though I paid for a subscription. I did a chat with the help desk and they didn't solve my problem. I want to cancel my account. Please contact me since the chat is down

Activating after a Find My iPhone lock bricks the device if you don't know the password used by Find My iPhone.
Read through this article to find if your device has an activation lock.
http://www.macworld.com/article/2048739/get-to-know-ios-7-activation-lock.html
If this is what you have - the news is bad:
http://www.cultofmac.com/246755/why-ios-7s-activation-lock-is-a-disaster-waiting -to-happen/

Record about my phone (bought in Verizon store and connected to Verizon for 4 years) has been corrupted and now I can not make any changes to my data plan. Several sessions with the technical support and management have not resolved this issue. Each time

Record about my phone (bought in Verizon store and connected to Verizon for 4 years) has been corrupted and now I can not make any changes to my data plan. Several sessions with the technical support and management have not resolved this issue. Each time technical people and top managers promised that this issue will be resolve tomorrow and they will cal me. Nothing happend!! I can not even cancel my service not just to upgrade it. Completely locked.
Any advice?
Thanks.
Alex.

Cannot figure out what your talking about since it makes no sense.
If you are the account owner you can go to the My Verizon web portal http://www.verizonwireless.com
You must log in with your cell number and your my Verizon portal password. Not the account pin.
Once there you can change your plan and services. However repeated incorrect login attempts will lock you out of the site. It a fraud prevention measure.
1-800-922-0204 call support with your cell number and or account number and account pin and they can assist you.
If you don't have the information then there is nothing they can do.
If you can verify who you are they may be able to reset your account access. But only if you are the account owner.
Good Luck

HT1933 Can you help. I have been playing Modern War for some time, but for the first time i purchased a money item for the game. Unfortunately the item was never received. I have contacted funzio the games creators and they have told me i need to contac

Can you help. I have been playing Modern War for some time, but for the first time i purchased a money item for the game. Unfortunately the item was never received. I have contacted funzio the games creators and they have told me i need to contact Itunes direct. Is that correct

You can contact iTunes support via this page and see if they can help (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Once again, I have problems sending e-mails from my iPad 2. I have a telus account and I have dealt with their tech people and they have checked all my settings and everything is fine. Apple techs advised to open Gmail acct. and re-route through it? Why?

I am having a difficult time trying to send e-mails from my iPad 2? I have contacted my Telus server tech people and we have double checked all my settings. Everything is properly set! Checked with my Apple people and they say this is a common problem with my server, yet others with the same server don't seem to have a problem. They suggested that I open a Gmail account and infor my mail server(Telus) to route my mail through my Gmail account? Does thei make sense? Are ther any other solutions I might investigate?

Hi prettytoni,
I saw one interesting solution to set a gmail account like as it is a "Microsoft Exchages" account... Maybe you can try to do the similiar with your Telus account? (I'm not sure about the result, but still you can try it))))
here is the link:
http://www.maclife.com/article/howtos/how_set_your_gmail_accounts_push_email

Why cant I publish my websites with the same addresses as they have had before?

Here is the latest answer from Ethmoid to my question:
Okay, so where are you publishing your sites to MobileMe or an external server?
What were your sites named before?
You do know that even if there is a site folder and you have a site name all you need do is give people your url as http://www.domain.com and this is all that they need to type in to a web browser to come up with your site? Nothing has changed has it?
I am publishing to an external server.
The name of the site is www.ravnskov.nu/
To give people the new url is impossible, because thousands of different sites whose owners I do not know are linking to one or more of my sites.
Apparently I am not able to use Iweb for my purpose. Therefore, please tell me how I can take away the sites that already have been published by Iweb?

If you are publishing to an external server then you can get rid of the site name.
Open iWeb and publish your site to a local folder.
You will then need to download Cyberduck from the internet for free. This is a dedicated ftp programme.
Open Cyberduck and then connect to your server. Once connected upload ONLY the contents of your site folder and not your whole site folder and your url will then become http://www.domain.com/page name.html.
When you publish your site from iWeb to a local folder you get a site folder and a separate index file. All you need to do to get rid of your site folder is upload the contents of it rather than the whole folder and you don't then need the index file because there is one already there.
If you do this though, you will have to continue to upload via Cyberduck every time you make changes to your site.
Also, what do you mean "take sites away that have been published by iWeb? Do you mean delete them?
If you want to do this, then you'll need to delete them from the server directly. Use Cyberduck to do this.
Also, why not save time and simply reply to this post rather than starting a new topic each time?

CDs import OK to iTunes Windows but not to iTunes MacOS! I have had 3 successive audio CDs with the same problem. They have exactly 20 tracks each, and track 19 claims to be over 14 hours long, and track 20 over 1 hour long. Any clues?

I have an ageing (2006) iMac running OS 10.6.8 with an external LG CD/DVD writer (I've worn out the internal one). I am not sure whether this is an iTunes issue or a LG issue.
Incident 1: importing a CD with 71 short tracks via iTunes. Track 24 is listed as 25 seconds long, but (on the first attempt) only the first 10 seconds actually import. I spotted it immediately as it also blacked out the artwork and refused to let me paste the artwork back in. A second attempt at the import worked correctly. ** SOLVED AT 2ND ATTEMPT **
Incident 2: importing a CD with 20 tracks averaging a little over 3 minutes each. Gracenote did not recognise the disc. The first 18 tracks showed reasonable track lengths, but track 19 showed 14 hours 43 minutes 21 seconds [!] and track 20 showed over 1 hour [possibly track 20 was showing the length of the entire CD]. The remaining 2 tracks were successfully imported into my other iTunes on a Windows XP machine (where Gracenote *did* recognise the CD) and transferred to the Mac over my internal network. The next 2 CDs also had exactly 20 tracks each, and also had track 19 showing 14 hours 43 minutes and a few seconds (not quite the same as the original track 19, but close...) and track 20 showing over 1 hour [again possibly the length of the entire CD].
I tried "Get album artwork" on one of the early tracks of one of the CDs, and it came back with an error "Invalid TOC" - this looks to me like the table of contents is getting corrupted (hence the bizarre track lengths reported, and hence Gracenote not recognising the resulting bizarre profile) when there are exactly 20 tracks on the CD.
But a CD with 21 tracks looks OK, and so does a CD with 8 tracks.
I'm putting this one down as ** SOLVED BY USING ITUNES ON WIN-XP AND TRANSFERRING FILES BETWEEN MACHINES ** but I would like to know what is going on!
Has anyone else had a similar problem?

At the lower bitrates that were popular several years ago, like 128, AAC provides better audio quality than MP3. At some point ( the dbPoweramp experts believe it is 160 ) the advantage disappears, and above that AAC and MP3 are sonically equivalent. However, MP3 still enjoys a huge advantage in acceptance and compatibility across multiple players, programs, and phones.
In any case, it hardly appears to be worth the trouble to re-rip your CDs. But don't discard them either!

When I am on my credit union website and I am trying to find out if a check has cleared I'm asked to enter the check number in the proper format. I checked with the credit union and they said a four digit number is correct.

This question has not been asked before..

So are you saying that your Four Digit number code is Authenticated and it still is not being processed ?? And it keeps asking you to enter the code again and again??
-> Troubleshooting extensions and themes
* https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes
-> Delete cookies for a single site ---- Delete calcoastcu.org Cookies
* https://support.mozilla.com/en-US/kb/Deleting%20cookies#w_delete-cookies-for-a-single-site
-> click '''Firefox''' button and click '''Options''' -> Privacy -> History section -> '''Firefox will: select "Use Custom Settings for History"''' -> REMOVE Checkmark from '''Permanent Private Browsing mode''' -> place Checkmarks on:
1) Remember my Browsing History 2) Remember Download History 3) Remember Search and Form History 4) Accept Cookies from sites -> click Exceptions... button -> type the addresses of the websites from which you want to Allow Cookies to be stored e.g. '''calcoastcu.org''' etc. -> click '''Allow''' 4a) Accept Third-party Cookies -> '''Keep Until : select They Expire'''
-> REMOVE CHECKMARK from CLEAR HISTORY WHEN FIREFOX CLOSES
-> Click OK on Options window -> Restart Firefox
Check and tell if its working.
-> When you use '''Clear Recent History''' feature make sure NOT to select '''Cookies, Forms and Search History, Active Logins, Site Preferences'''
* https://support.mozilla.com/en-US/kb/Clear%20Recent%20History#w_what-things-are-included-in-my-history
-> If you use Privacy Cleanup softwares like CCleaner, DON'T SELECT FIREFOX IN ITS SETTINGS. These softwares can be responsible for Deleting your Firefox Settings.

My ipad will not charge past 50%. This is with the AC adaptor and I have tired multiple outlets.

It won't charge past 50%. It has not been dropped or treated roughly. The problem was first discovered this morning. I'm using my wall charger and have tried multiple electrical sockets. I took a look at the warranty and from what I see it doesn't cover the battery AT ALL. I understand not covering batteries with extended warranties but for a battery driven product like the ipad it really ought to last longer than a few months.
Is there any chance this is covered under the warranty somehow? I don't want to make do with half an ipad :/

This could be just a problem with the battery charge display. There is a recomendation that you periodically (once a month is suggested) run your iPad down to the point it shuts itself down, and then fully charge it to 100%. In order to calibrate the battery percentage display.

Problems with the Scanner class and the decimal point

I'm creating a GUI so to get the user input (double value) I use a jText field and the Scanner to read that value:
private void jButton1ActionPerformed(java.awt.event.ActionEvent evt) {
        String time = jTextTime.getText();
       double t = new Scanner(time).nextDouble();
        String cy = Double.toString(t);
        jTextCycles.setText(cy);
    }                                  The problem is that the decimal point it's a comma so if I write:
1.2
t = (Error InputMismatchException)
1.236
t = 1236.0
1,2
t = 1.2
So I try using the parse method to get the double value:
private void jButton1ActionPerformed(java.awt.event.ActionEvent evt) {
        String time = jTextTime.getText();
       double t = Double.parseDouble(time);
        String cy = Double.toString(t);
        jTextCycles.setText(cy);
    }                            In this case the method parseDouble() takes the dot as the decimal point so if i write:
1.2
t = 1.2
1.236
t = 1.236
1,2
t = (Error InputMismatchException)
� What can I do to Scanner class to accept the dot as the decimal point?
I think that the problem is becouse in some countries (I'm from Colombia) the decimal point is a comma and in others is the dot.
Thanks

From the Javadocs for Scanner:
Localized numbers
An instance of this class is capable of scanning numbers in the standard formats as well as in the formats of the scanner's locale. A scanner's initial locale is the value returned by the Locale.getDefault() method; it may be changed via the useLocale(java.util.Locale) method.
If you change your locale to one of those that does use a comma for a decimal point, it should work.

I downloaded songs from the apple store and they have started skipping on my computer

I have hp desktop and i bought some songs from the apple store and recently different songs are skipping on my computer

Morning Cathy 21084,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
Troubleshooting songs that skip
http://support.apple.com/kb/ts3217
Best of luck,
Mario

HT2731 I have 2 apple iPods on the same account, And they have the Same songs on them. How can I get a new account for one of them but not the other? Can I wipe the memory of 1? How would I do that?

I have 2 iPods one I don't use anymore. I would like to make a new account for one but not the other. Is that possible? If I wipe the memory in one will the other wipe out too? How can I do all of this?

You don't have to do anything with the first iPod that you don't use anymore. If you are planning on keeping it, put in a drawer in your house and forget about it.
You don't need a second account to use with the new iPod. I use one Appl e ID and iTunes library for two iPods, and two iPad. I have different content on all four devices. You can select exactly what you want to sync to each device and it can be different content on all devices.

HT201302 I downloaded my video's with the scanner wizard and they have no sound.

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