HT201302 iphone stops being recognized by pc during photo transfer

I use my iphone 4s for taking work related photos of products, and it is easy for me to take 300 photos in one sitting. Every time I connect my iphone to my pc (windows 7) with a USB cable and try to transfer the images, I manage to get a few files transferred before the error messError Moving File or Folder: A device attached to the system is not functioning"
Things to know:
- My iphone software is up to date
- Itunes does not automatically start when I plug the phone into the pc. This stopped working after updates were done earlier this year, which were so detrimental that I ended up with apple replacing my iphone.
- My iphone is brand new as of Feb 2013
- I have tried automatically transferring the photos via "Automatically Import..." function on Auto Play menu, it does the same thing.
- Every time I plug the iphone into the computer, I get a message that "This device can perform faster if I plug into high speed port". This is a new message, started a couple of months ago. I have checked, and according to my computer, all of the USB ports are high speed. ???
This is super frustrating, as it takes me HOURS to do something that should take minutes. HELP ME!

How old is the computer? Is Windows up to date? Actually, any Windows 7 computer should have USB 2.0 ports on itso I don't see why you should be getting this error unless you are connected to a USB hub instead of directly to the computer. If you are not using Windows Import for the photos, what are you using? Are you an administrator on that computer? iTunes can be set not to automatically start when you plug the phone in, but it sounds as if you have a driver issue for the USB port.
You can try and uninstall and then reinstall iTunes on the computer. Do this with the phone disconnected from the computer and follow the instructions in this support document exactly http://support.apple.com/kb/HT1923. Once you have reinstalled iTunes, reboot the computer and connect the iPhone. It should download the latest USB driver for the iPhone. See if this helps.

Similar Messages

Do I need to reinstall Lion because my iPhone stopped being recognized by...

Do I REALLY need to reinstall Lion because my iPhone stopped being recognized by Image Capture, Aperture and iPhoto but still shows up in iTunes?
I was on the phone with Apple Support with 5 different Advisors for more than 3 hrs today and we were not able to resolve the problem (yet). Although the problem is frustrating, it's always kind of a pleasure chatting with the Advisors. (I said kinda)
Approx 2 weeks ago, iPhoto, Aperture and Image Capture all stopped recognizing my iPhone. Oddly, iTunes has no problem recognizing the iPhone. Here are just a few of the things we tried but didn't get the apps to see the iPhone again:
- Removed and deleted all photos on camera roll using a windows machine
- Removed all other photos synced between my iMac and iPhone
- Made sure an image existed on the camera roll
- Recorded some video on iPhone and then tried to get iMovie to recognize device
- Restored (gulp) the device followed by a restore from back-up
- Restored again (double gulp) but this time to factory settings and kept the device as a "new iPhone"
- Logged on as different users
and on and on.
Also, after noting that my machine refused to send a systems report to my Sr Advisor (Jimmy) at Apple, he suggests we re-install Lion (ack). But when we went to access the Recovery Partition we realized it wasn't there.
No recovery partition?
Not sending system reports to Apple?
Several Apps not seeing iPhone while others are recognizing the device?
So now I wait for Lion to arrive on one of those nifty Apple thumb drives for me to try re-installing ;-(
The following screen grab shows my iPhone in iTunes but not recognized by Image Capture. URGH!

Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. You may have to leave the machine there for several days.
Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional—ask if you need guidance.
If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
Keeping your confidential data secure during hardware repair
Apple also recommends that you deauthorize a device in the iTunes Store before having it serviced.
*An SSD doesn't need to be zeroed.

IPhone stopped being recognized by iTunes with 10.6 update.

I have followed the instructions on the apple site.   My phone is a 3GS.   My computer is Windows 7 32bit. Here is what I have done. (3 times)
Hard Reboot Phone
Restart Apple Mobile Phone Service
Remove and reinstall all Apple software
I rebooted the computer after the uninstall and after reinstalling iTunes.
The odd thing is that when I plug the iphone in after the reinstall, the driver install fails.   I go out and uninstall the driver with a delete of the existing driver and then plug it back in and it seems to install correctly.   Yet iTunes refuses to recognize it.
I tried calling Apple, but even though they broke it, they will not talk to me to fix it unless I buy a support incident.   Sounds like a good business model. Break people's products, then charge them to fix your error. I have wasted a couple of work days on this.
My wife has the 4GS and I don't like it. If I am forced to change phones because of this, my next phone will not be an iPhone.
Thanks,
Scott

I had this problem too and my roommate solved it!
Go to 'Settings'
'Music'
Scroll to the bottom and enter your password to log onto your home sharing
Then connect to iTunes and sync!

Ipod video stopped being recognized by computer or itunes

My shuffles and nano still work fine on itunes but my video stopped being recognized and a box will come on the screen that says autoplay with a flashlight going back and forth. I tried all the tips on apples website but nothing has worked.HELP!!!

Head over to the "Connecting Fifth Generation iPod to Windows" forum.
You'll get better help there.
~iBook G4 1.07GHz (Kaiya), with extra 256MB RAM (Mac OS X 10.3.9)~ LaCie 160GB external hard drive~ ~3G 15GB iPod (Nakai)~ ~GiveStarsto users who earn them.~

IPhone not being recognized (almost) by iTunes

Hi. I am trying to sync an iPhone (generation 2). When I connect it to my computer (Mac) I see the phone under the device list, but the iphone sync/tabs [summary, apps, etc] that are usually shown in the main window when a device is connected are not there. Instead, I see a generic grey "iPhone". This phone has been synced with this computer previously and the back-up files are still there under Device Preferences. The iPhone is being recognized by iPhoto, and the photos were successfully downloaded.
I also tried with my iPhone 3G, and that resulted is a successful sync, with all the expected tabs shown. So... I am guessing it is the iPhone 2. I also updated the itunes software a few days ago and I am thinking that the new version may not recognize the iOS 3.1.3 on the oler iPhone. If this is the case, how do I update the OS if I can't sync via my Mac?
Any advice would be appreciated greatly.
Thanks

Did you try to connect the old iphone in recovery mode adn restore it "as new device"? iPhone and iPod touch: Unable to restore and How to set up your iPhone or iPod touch as a new device

My Iphone 3gS is not being recognized in Itunes on my laptop. It is charging so the USB port is working properly. My wifes Iphone IS being recognized by the same laptop. My Iphone IS being recognized by the desktop computer and another laptop

My Iphone is not being recognized in Itunes on my laptop. It is charging, so the USB port is working. My Iphone does work on another Laptop in the house and My wifes Iphone is being recognized on the same laptop that mine is not. Any suggestions?

The key bit of information here is that one iPhone works on the computer in question and another does not. So it is unlikely that AMDS is not running or there is a driver problem; if either of these was the problem neither phone would be recognized in iTunes.
Unfortunately, I don't have an answer either. Except to verify that both iPhones (the one that works and the one that doesn't) use the same cable and the same USB port.
Also, are the two iPhones the same model and same iOS version?

My ipod nano has stopped being recognized by my mac computer

My ipod nano has stopped being recognized by my mac computer, it used to work and all of a sudden it isn't, please advise...

Hi there,
You may find the troubleshooting steps found in the article below helpful.
iPod not recognized in iTunes and Mac desktop
http://support.apple.com/kb/ts1410
-Griff W.

Verbatim USB Flash Drive Stops Being Recognized

All of a sudden the other day, my Verbatim USB flash drive just stopped being recognized... it had been mounted, a TM backup made to it when all of a sudden I got an error stating that it had been improperly removed... it was like I had yanked it from the USB port...
I tried unplugging it, reconnecting, rebooting, moving it to another computer... no luck... it doesn't even show up in Disk Utility
Verbatim has agreed to replace it under warranty but I'm wondering if there's anyway that I can mount it again to retrieve the TM backups...
Any thoughts?
Many thanks!
-Justin

My Verbatim 32G flash drive appears on the left, but it will not allow me to repair it, mount, or eject it. It will not show up in Computer like it normally does. I have tried restarting it, turning it off, and doing Command+Option+r+p, which did not work. I believe I caused this problem by accidenlty ejecting the flash drive before safely removing it. How could I make it appear on the Computer again?

EA6500 stopped being recognized by wireless printer

Last week, my EA6500 stopped being recognized by my wireless Canon printer. The laptops and ipad can still see the router. How do I fix this? I have tried router power off, and, complete reconfigure as if new. Has not fixed the wireless printer issue. THe printer can see other networks
Also, one suggestion was to do a 'reconnection' to the printer by first pressing a wps button. Does the EA6500 have this button?

Hi jjohnsen8!
In my case, what I did was disable the Simple Tap feature on the router. It's also running on 2.4 GHz so it may have interferred to the network. On the Linksys Smart WiFi, click on Wireless >> Simple Tap >> the select OFF.

IPhone 4S stopped being recognized by my PC. I've tried the other Apple Forum guide, nada.

Hi All,
I've read the other guides and the Apple 101 regarding PC not recognizing the iphone.
It's missing from Device Manager. Uninstalling USB drivers does not help. No other phone works, my phone works on other PC's though.
Syn
I ejected the phone - downloaded some songs on PC itune, updated my library and then tried to plug my phone back in (USB). Nada. It does not show up as a device in explorer.
I've tried it on another computer and it works fine. Nothing is wrong with the chords. Other devices are not being recognized on my PC.
I've tried this forum's solutions: http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/iphone-4s-is -not-recognized-and-no-driver/a8232b2f-5f88-4820-b81e-5d7f9c9691f5 --- it was no help
I've tried this link: http://support.apple.com/kb/ts1538 -- nothing worked.
Chords are in working order . I've tested on other computers.
As you can see - drivers missing and not displaying as a device. Software installed numerous times - I even deleted the library files and related in other folders for other software. I've pushed autoplay back to default, and reset all it's settings for recognized devices.
Please help!

Windows Vista or Windows 7
Close iTunes and disconnect the iPhone, iPad, or iPod touch.
Click the Windows Start button .
In the Start Search field type Services.
In the Programs section of the search results, Click "Services".
Select Apple Mobile Device and click Stop the service as shown below:
After the service has stopped, click Start the service.
After the Apple Mobile Device service has started again, open iTunes and connect the device.

TS1567 iPhone not being recognized by Windows 8 or iTunes

My iPhone is not being recognized by my Windows 8 laptop, or itunes. I have used the original cable and a new one. Both cause the computer to ding when the phone connects, but i cant find the phone ANYWHERE. I have stopped and restarted the Apple Mobile Support Service. And restarted my laptop.

All needed drivers are installed when you install iTunes and QuickTime. Try to reinstall the Apple software again, as explained in this article:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista,Windows 7 or Windows 8

Iphone not being recognized by Itunes so I cannot fix the songs with the red circles with squares in the middle

I have an Iphone 4s and i have two reocurring problems. So my first problem was after I had synced all my music most of the new songs and some old that never had a problem before had a red circle with a red square inside of it. I've gotten rid of it before but I dont even know how. I've read countless discussions and tried so many things that I dont even know what works. i figured it just fixed in time but there has to be an easier way that isnt so frustrating and annoying. So now my iphone isnt even being recognized. the apple mobile device is installed and running and has been stopped, started and restarted plenty of time. ive reset and restarted, reinstalled everything. my phone is charging, it just isnt being recognized by itunes or my pc. also in the device manager it isnt showing up. I am getting very close to smashing my iphone and switching to an android. everything is up to date and i also have tried to sync music on the first ipod touch that came out and even that isnt being recognized. I just want to get rid of the **** red circles and connect my iphone so i can sync it a million times in hopes that the red circles will just disappear. does anyone know why these red circles appear? Apple needs to get their stuff together and give us actual directions on how to fix this!!!! thank you for your help!!!

I had this problem too and my roommate solved it!
Go to 'Settings'
'Music'
Scroll to the bottom and enter your password to log onto your home sharing
Then connect to iTunes and sync!

IPhone not being recognized by iTunes anymore

Howdy,
Like the subject line says. It use to auto recognize so I can sync, though the last time I synced was back in Dec 2007. But now it doesn't even recognize the device at all. itunes won't list it on the left hand menu, so I can't sync.
Not sure if it's the latest update to iTunes 7.6.1.9 that caused it.
Tried:
Swapping different USB ports. It only recognizes that there is a camera device attached.
Tried uninstalling the latest update and running an older version of iTunes I downloaded last Oct. But the old version won't start up because the library has already been updated to newer version.
Did a hard shutdown of my iPhone, and that doesn't work.
Tried charging iPhone to max and that didn't work.
Basically, nothing is working.
Any ideas? Not sure if it's the device or my computer, and I can't seem to find any way to reach customer support on this website... it's like a maze.
I'm using Windows XP. I'm about to pull my hair out!

Hello
Posted below is some troubleshooting that may possibly assist you today. Please be aware I am also posting what may have been done already. You can skip past this if needed. Simply posting it for others as well. If you have any other questions feel free to post back.
1. Go to Add/Remove Programs, Located in the control panel. And check and see if "Apple Mobile Device Support" is listed. It is usually located right above "Apple Software Update"
If it is not there. Then this is the reason iPhone stopped showing up. Please follow the next step below to possibly resolve this.
1 A - Uninstall the following programs in the following order if possible. Then reinstall iTunes 7.1.6.9 for Windows
* Remove Apple Mobile Device Support
* Remove Apple Software Update
* Remove Bonjour
* Remove any iPod Updater Programs
* Remove Quicktime
* Remove iTunes
-Reboot the computer, Then download and install iTunes 7.1.6.9
Once you have installed, Connect the iPhone, Wait and see if it shows up in iTunes. If it does not proceed below.
2. Go to Start- Run- type services.msc and press ok. The services window will launch.
Do you see Apple Mobile Device in the list? If so the Status should be started. If it is anything else please post back what it is.
You can usually right click on Apple Mobile Device, And tell it to start service if it was some how stopped. Once you start it and it stays started, Reconnect iPhone and see what happens.
If for some reason the service auto stops, This is sometimes caused by Security Software. Please disable or uninstall this software for testing, And see if it allows the service to be started.
If for some reason Apple Mobile Device says it is disabled. Then do the following
2 A - Right click on Apple Mobile Device, Select Properties, Look for Startup Type, Switch it to Automatic, and Apply settings, Then Start the service and press ok, Now test iPhone
3. Please test all USB Ports and see if any of them resolve iPhone not showing in iTunes, Also if possible connect iPhone to another PC to ensure it is not the iPhone itself. This will isolate it to something on the PC or iPhone
If possible disconnect any un-needed USB Devices.
If needed follow this article as well
iPhone not recognized in iTunes for Windows
http://docs.info.apple.com/article.html?artnum=305716

IPhone not being recognized by iTunes

My iPhone is not being recognized by iTunes. I have iPhone original version with the latest software OS update. The phone was reset because of unrelated problems, and I need to connect to iTunes for it be operational! iTunes 9.1 on my computer... my iPad syncs with no problem but the iPhone is not even showing up as a device on the iMac or MacBook!
I have followed the steps on the Apple Support website, but the problem persists. What to do next?
thanks

Your computer detail provided indicates you have a Mac and the link you provided is for Windows - at least for the software conflicts portion the link went directly to, although some of the troubleshooting steps are similar.
Here is the link for OS X.
http://support.apple.com/kb/TS2050

HT201302 iphone is not recognized as an accessible device by your windows 7 or 8 pc?

Despite the fact that itunes has no problems accessing the iphone nor does a 3rd party paid app like "iExplorer", the iphone is not recognized as a device by Windows (7 and 8). The support bulletin referenced is inadequate.

Hi James,
I'll give you steps so it'll be easy to read.
I suggest having your phone plugged into a working USB during this process.
1. Open up your Device Manager (run/use command line devmgmt.msc or look for it by sliding open your charm bar located on the right of your computer screen, selecting PC Info, and then on the left hand side of your PC Info window, click "Device Manager"
2. Once you are in your device manager, look at the above tab (It should say File, Action, View, and Help) and Click View. Click "Show Hidden Devices"
3. Look for "Portable Devices", and click it. There should be something similar or exact to "Apple iPhone".
4. Right click it, and select "Update Driver Software..."
5. Click "Browse my computer for driver software"
6. Click "Let me pick from a list of device drivers on my computer"
7. Click "Show All Drivers", then click "Next"
8. Click "Have Disk"
9. Type in C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
10. Click "Browse", there should be a file that says "usbaapl64" RIGHT click it and click "Install"
11. From there it should install. Open iTunes to make sure.
Please let me know if my directions are not clear enough, it took me some time to figure out what I was doing myself. I wish you the best!

HT201302 iphone stops being recognized by pc during photo transfer

Similar Messages

Maybe you are looking for