HT201302 why does it say that there are no new pictures or videos found on this device after i clicked import pictures from initial set up?

I have over 1800 pictures on the phone and can not find them on my pc anywhere. Im not sure what went wrong.

It sounds like you are using an application to import. You can do it manually.
Start > Computer (on the right) > scroll to the bottom and you will see your iPhone under Portable Devices > Open it and you will see a Drive, open that and there will be a DCIM folder. That is where your photos will be (There may be other folders each holding photos).

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