HT201303 App Store ID is wrong default - switched to someone else's ID who uses the Mac where I last synced my iPhone
After syncing my iPhone on a Mac shared with my mother, my app store's Apple ID on my iPhone is now defaulted to my mother's ID. How do I change it back to my ID? I've gone to settings in the App Store on my iPhone and it is listed correctly there, but when I go to the app store to download a new app the sign in has her ID when requesting the password, not my ID. Help! and THANK YOU!.
After syncing my iPhone on a Mac shared with my mother, my app store's Apple ID on my iPhone is now defaulted to my mother's ID. How do I change it back to my ID? I've gone to settings in the App Store on my iPhone and it is listed correctly there, but when I go to the app store to download a new app the sign in has her ID when requesting the password, not my ID. Help! and THANK YOU!.
Similar Messages
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when trying to do software update the app store is prompting me to sign in someone else's apple ID, and the email address is already entered. Only does it on application updates not the the system update, how do I which user to update certain apps. The apps were free
Hi Tim, your problem sounds a bit different, if you're not getting the wrong Apple ID thing, it may get more help to post a new query of your own.
https://discussions.apple.com/community/desktop_computers/imac_intel -
App Store wants me to sign in as someone else?
I'm using a pre-owned computer, but with no identity problems until now: I restarted my computer and when I opened App Store later and tried to update a couple apps, it required me to sign in with the Apple ID of the previous owner. Strangely, I've gone to Store:Sign In/Sign Out several times with my own ID, and up there it says I'm signed in, but when I press "Update" next to the app that needs updating, it still asks me for the Apple ID that's not mine. (Btw, in that pop-up window, the Apple ID box with [email protected] in it, is greyed out so I can't change it; otherwise I would change it to my own.) I'm having no troubles with my ID on iTunes, so I don't know what the deal is.
Why I restarted my computer in the first place: I downloaded the OS X Mavericks update and it restarted my computer. ...When I was logging back in, it asked me to sign in with my Apple ID, and I did. No problems there...
Please help.The original owner was supposed to erase the hard drive and restore the version of OS X that shipped on the Mac. That Mac is associated with the original owner's Apple ID. All apps that were bought by the original owner are now pirated software on your part as the original owner cannot legally share them with you.
The original owner needs to call Apple Care and have the Mac disassociated from their Apple ID.
You need to use OS X Recovery to erase the Mac, reinstall OS X Mavericks and the iLife apps.
Then you need to set it up as a new Mac, open the Mac App Store and accept the iLife apps into your account and then reinstall all of your own iTunes and Mac App Store content.
OS X Recovery -
http://support.apple.com/kb/HT4718 -
The App Store said I needed to switch countries so I clicked the button and it switched it for me but now I can't update my apps but when I try to change it through settings it still says the country is the u.s. I don't know what to do to change it back
See > Change your iTunes Store country
Here > http://support.apple.com/kb/HT1311
If necessary Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I accidentally added the app store apple id wrong, then I was able to put the right one but now that I need to update the application tells me to insert the id of the psw wrong, how do I change it?
You must update the apps with the Apple ID that they are purchased with.
The only way to get round this is to re-purchase the app with the new Apple ID. -
Update section of the App Store saved a wrong Apple ID
Hi all,
The update section of the App Store saved a wrong Apple ID, and i can't update any of my apps...
It is so weird because when I buy an app, the app store has saved my actual apple ID, but for updating apps it saved a wrong one, and it's impossible to change (even when I log out and log back in with my real apple ID)..
thanks for the help
ericI'm having the same issue of trying to update existing applications on my iPhone (a different Apple ID than my own keeps popping up). I logged out of the App Store, then in again to ensure the Apple ID was my own. Still, in my attempts to update existing apps, a different Apple ID came up.
Interestingly, if I purchase a brand new app, my own Apple ID comes up as usual, and there is no problem with the new purchase.
Logging off the phone does not fix the issue. Restoring the phone also does not fix the issue. I have tried both.
Also, I have never used a computer other than my own to sync my phone. I have had the same Apple ID and password since day one.
No doubt it will be resolved in a future update. In the meantime, for those of us affected, there is an obvious delay in the ability to update existing applications, and all suggestions thus far for a "fix" do not actually fix the issue.
Looking forward to the fix, but happy nothing else seems to be wrong (at least for the moment!) -
The app store icon on my sons IPOD is gone. How can I get the app store reinstalled ?
The app store icon is gone from my sons ipod. How do I
get the app store reinstalled?The App Store is a default app and cannot be deleted. First make sure it has not been disabled via restrictions. To check, head to Settings -> General -> Restrictions on the iPod and make sure there are no instructions in placing for installing apps.
Otherwise, do a spotlight search for it. While on your iPod's home screen, swipe to the right and enter in App Store.
B-rock -
My ipod gets like lock, everything appear with lines, I already restore like three times the ipod and still happens the same, what can I do? and on some app store they just told me that restore, but well I do and is the same! What can I do?? and is new, I buy it on march!
This is a image of the ipod already restore, and everytime looks like that!If restoring the iPod to factory defaults/new iPod dow not solve the problem you likely have a hardware problem. In that case either make an appointment at the Genius Bar of an Apple store or call AppleCare. If defective, Apple will replace your iPod at no cost.
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I am trying to use the "App Store" on my Macbook Pro but it will not allow me to open the program. It automatically says, "App Store has closed unexpectedly." Whenever I tell it to reopen, the exact same messege pops up. My computer has all of the latest updates from Apple.
I tried deleting the program then running the software update to try to get the program again but it did not work. Where can I manual download the actual app store program, or fix the one that I have.
Thanks in advance.
P.S. Here is the error report:
Process: App Store [614]
Path: /Applications/App Store.app/Contents/MacOS/App Store
Identifier: com.apple.appstore
Version: 1.0.2 (63.1)
Build Info: Firenze-630100~1
Code Type: X86-64 (Native)
Parent Process: launchd [107]
Date/Time: 2011-10-09 23:16:25.809 -0600
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 606856 sec
Crashes Since Last Report: 18
Per-App Interval Since Last Report: 20 sec
Per-App Crashes Since Last Report: 18
Anonymous UUID: AD72D7A4-83DA-4BB2-96C0-F182941E3B24
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
abort() called
*** Terminating app due to uncaught exception 'NSImageCacheException', reason: 'Cannot lock focus on image <NSImage 0x10038aa70 Size={0, 0} Reps=(
)>, because it is size zero.'
*** Call stack at first throw:
0 CoreFoundation 0x00007fff862a77b4 __exceptionPreprocess + 180
1 libobjc.A.dylib 0x00007fff8190af03 objc_exception_throw + 45
2 CoreFoundation 0x00007fff862a75d7 +[NSException raise:format:arguments:] + 103
3 CoreFoundation 0x00007fff862a7564 +[NSException raise:format:] + 148
4 AppKit 0x00007fff865799cc -[NSImage _lockFocusOnRepresentation:rect:context:hints:flipped:] + 319
5 AppKit 0x00007fff86579883 __-[NSImage lockFocusWithRect:context:hints:flipped:]_block_invoke_1 + 100
6 AppKit 0x00007fff8650dc1d -[NSImage _usingBestRepresentationForRect:context:hints:body:] + 178
7 AppKit 0x00007fff86579809 -[NSImage lockFocusWithRect:context:hints:flipped:] + 289
8 AppKit 0x00007fff865796d3 -[NSImage lockFocusFlipped:] + 142
9 App Store 0x000000010001c840 0x0 + 4295084096
10 AppKit 0x00007fff86502444 -[NSControl drawRect:] + 405
11 AppKit 0x00007fff864facc5 -[NSView _drawRect:clip:] + 3390
12 AppKit 0x00007fff864f9938 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1325
13 AppKit 0x00007fff864f9ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
14 AppKit 0x00007fff864f9ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
15 AppKit 0x00007fff8651ec5a -[NSToolbarItemViewer _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 301
16 AppKit 0x00007fff864f9ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
17 AppKit 0x00007fff864f9ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
18 AppKit 0x00007fff864f9ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
19 AppKit 0x00007fff864f800a -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 767
20 AppKit 0x00007fff864f7b2c -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 254
21 AppKit 0x00007fff864f43de -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 2683
22 AppKit 0x00007fff8646dc0e -[NSView displayIfNeeded] + 969
23 AppKit 0x00007fff8641f922 -[NSWindow _setFrameCommon:display:stashSize:] + 1895
24 AppKit 0x00007fff86435b34 -[NSWindow _reallyDoOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 787
25 AppKit 0x00007fff864357d2 -[NSWindow orderWindow:relativeTo:] + 94
26 AppKit 0x00007fff86401974 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1726
27 AppKit 0x00007fff863ffa91 loadNib + 226
28 AppKit 0x00007fff863ff1a4 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 763
29 AppKit 0x00007fff863fedd9 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 326
30 AppKit 0x00007fff863fc35b NSApplicationMain + 279
31 App Store 0x00000001000013f4 0x0 + 4294972404
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x00007fff8013c0b6 __kill + 10
1 libSystem.B.dylib 0x00007fff801dc9f6 abort + 83
2 libstdc++.6.dylib 0x00007fff86e915d2 __tcf_0 + 0
3 libobjc.A.dylib 0x00007fff8190eb39 _objc_terminate + 100
4 libstdc++.6.dylib 0x00007fff86e8fae1 __cxxabiv1::__terminate(void (*)()) + 11
5 libstdc++.6.dylib 0x00007fff86e8fb16 __cxxabiv1::__unexpected(void (*)()) + 0
6 libstdc++.6.dylib 0x00007fff86e8fbfc __gxx_exception_cleanup(_Unwind_Reason_Code, _Unwind_Exception*) + 0
7 libobjc.A.dylib 0x00007fff8190afa2 object_getIvar + 0
8 com.apple.CoreFoundation 0x00007fff862ff969 -[NSException raise] + 9
9 com.apple.AppKit 0x00007fff8641fbe4 -[NSWindow _setFrameCommon:display:stashSize:] + 2601
10 com.apple.AppKit 0x00007fff86435b34 -[NSWindow _reallyDoOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 787
11 com.apple.AppKit 0x00007fff864357d2 -[NSWindow orderWindow:relativeTo:] + 94
12 com.apple.AppKit 0x00007fff86401974 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1726
13 com.apple.AppKit 0x00007fff863ffa91 loadNib + 226
14 com.apple.AppKit 0x00007fff863ff1a4 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 763
15 com.apple.AppKit 0x00007fff863fedd9 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 326
16 com.apple.AppKit 0x00007fff863fc35b NSApplicationMain + 279
17 com.apple.appstore 0x00000001000013f4 0x100000000 + 5108
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00007fff80106c0a kevent + 10
1 libSystem.B.dylib 0x00007fff80108add _dispatch_mgr_invoke + 154
2 libSystem.B.dylib 0x00007fff801087b4 _dispatch_queue_invoke + 185
3 libSystem.B.dylib 0x00007fff801082de _dispatch_worker_thread2 + 252
4 libSystem.B.dylib 0x00007fff80107c08 _pthread_wqthread + 353
5 libSystem.B.dylib 0x00007fff80107aa5 start_wqthread + 13
Thread 2:
0 libSystem.B.dylib 0x00007fff80107a2a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff80107e3c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff80107aa5 start_wqthread + 13
Thread 3: WebCore: LocalStorage
0 libSystem.B.dylib 0x00007fff80128a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff8012c881 _pthread_cond_wait + 1286
2 com.apple.JavaScriptCore 0x00007fff8776e690 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
3 com.apple.WebCore 0x00007fff808da4c1 WebCore::LocalStorageThread::threadEntryPoint() + 177
4 libSystem.B.dylib 0x00007fff80126fd6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff80126e89 thread_start + 13
Thread 4:
0 libSystem.B.dylib 0x00007fff80107a2a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff80107e3c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff80107aa5 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff700262f8 rcx: 0x00007fff5fbff348 rdx: 0x0000000000000000
rdi: 0x0000000000000266 rsi: 0x0000000000000006 rbp: 0x00007fff5fbff360 rsp: 0x00007fff5fbff348
r8: 0x00007fff70029a60 r9: 0x0000000000000063 r10: 0x00007fff801380fa r11: 0x0000000000000202
r12: 0x00007fff8632cb09 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000001
rip: 0x00007fff8013c0b6 rfl: 0x0000000000000202 cr2: 0x00007fff70d6dfd0
Binary Images:
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0x7fff87436000 - 0x7fff87453ff7 libPng.dylib ??? (???) <6D8E515B-E0A2-2BA1-9CAC-8CB8A8B35879> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff87454000 - 0x7fff87509fe7 com.apple.ink.framework 1.3.3 (107) <FFC46EE0-3544-A459-2AB9-94778A75E3D4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
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0x7fff88011000 - 0x7fff88052fef com.apple.QD 3.36 (???) <5DC41E81-32C9-65B2-5528-B33E934D5BB4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x7fff88076000 - 0x7fff88077fff liblangid.dylib ??? (???) <EA4D1607-2BD5-2EE2-2A3B-632EEE5A444D> /usr/lib/liblangid.dylib
0x7fff88078000 - 0x7fff88139fef com.apple.ColorSync 4.6.6 (4.6.6) <BB2C5813-C61D-3CBA-A8F7-0E59E46EBEE8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
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0x7fff881b6000 - 0x7fff881fffef libGLU.dylib ??? (???) <1C050088-4AB2-2BC2-62E6-C969F925A945> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
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0x7fff88962000 - 0x7fff88a3ffff com.apple.vImage 4.1 (4.1) <C3F44AA9-6F71-0684-2686-D3BBC903F020> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
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0x7fff88a54000 - 0x7fff88cd6fe7 com.apple.Foundation 6.6.7 (751.62) <6F2A5BBF-6990-D561-2928-AD61E94036D9> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
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0x7fff88e72000 - 0x7fff88e74fff libRadiance.dylib ??? (???) <A9DB4D5D-4072-971B-DEF6-DDE645F415EA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
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0x7fff89a72000 - 0x7fff89a80ff7 libkxld.dylib ??? (???) <8145A534-95CC-9F3C-B78B-AC9898F38C6F> /usr/lib/system/libkxld.dylib
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0x7fff8a598000 - 0x7fff8a624fef SecurityFoundation ??? (???) <6860DE26-0D42-D1E8-CD7C-5B42D78C1E1D> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x7fffffe00000 - 0x7fffffe01fff libSystem.B.dylib ??? (???) <9AB4F1D1-89DC-0E8A-DC8E-A4FE4D69DB69> /usr/lib/libSystem.B.dylibFrom the menu bar, select
▹ About This Mac
Below the "OS X" legend in the window that opens, the OS version appears. Click the version line twice to display the serial number. If the number is missing or invalid according to this web form, take the machine to an Apple Store or other authorized service center to have the problem corrected. -
I am using only one Apple ID. The problem, since iOS 6, is the App Store purchased items screen just shows loading screen it finally crashes or gives the error message 'can not connect to Apple store'
I am using only one Apple ID. The problem, since iOS 6, is the App Store purchased items screen just shows loading screen it finally crashes or gives the error message 'can not connect to Apple store'
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im on osx snow leopard but the lion is no longer available on app store. How can i still upgrade to lion? my computer by the way is not compatible with mountain lion. thanks
Hello royalaqua,
I do think you should ask yourself if upgrading to Lion is the right course to take.
Snow Leopard is an excellent OS and Lion has literally been frozen out after barely a year. Remember too that some of your apps may not work with Lion (those that have Rosetta, for example) so that could mean more new purchases. Plus you may need to uprate your RAM too. -
Using ios6 on my iPad I can no longer swipe to hide an app in the App Store. Still works on all other ios and devices. Anyone find the same?
The feature no longer works in iOS 6 so you must not have updated your other devices yet.
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Keeping getting an error with-in the App Store. Error 100 saying that my payment can't be received at the time. I updated to Mountain Lion to download the new Logic Pro X. Now left with now recording software and it's not letting me buy the new one.
iMac, OS X Mountain Lion (10.8.4), trying to get Logic Pro XHello jst84,
The following article may be helpful in getting your purchase to complete.
Mac App Store: "An unknown error occurred (100)" when purchasing
http://support.apple.com/kb/TS3637
Cheers,
Allen -
Hi, I got a virus that does not let me use Safari. I downloaded an av from the app.store but it did not detect anything. I am thinking in formatting the HD. How can I do it and will I lose?
1. Force Quit .
Press command + option + esc keys together at the same time. Wait.
When Force Quit window appears, select the Safari if not already.
Press Force Quit button at the bottom of the window. Wait.
Safari will quit.
Relaunch Safari holding the shift key down.
2. Safari > Preferences > Extensions
Turn those off and try Safari.
3. Safari > Preferences > Privacy > Cookies and other website data:
Press “Remove all website data” button.
4. If adware is installed without your knowledge,
download free AdwareMedic by clicking “Download ” from here
http://www.adwaremedic.com
Install , open, and run it by clicking “Scan for Adware” button to remove adware.
Once done scanning and removing the adware, quit the app by clicking AdMedic in the menubar
and selecting “Quit AdwareMedic”. -
I have registered a credit card for purchasing apps from the app store. My bank has issued a new chip based card and now the 16 digit numbers have changed. How do I register the new card for flowless purchases?
Go to Apple Menu > App Store > View my account > sign in and then edit the payment details with the new card details.
I am assuming that your card and supporting bank are in the same country as your residential (billing) address and that you are using the App Store of that country.
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