HT201303 being charged for an app i did not buy

Has anyone been charged for an app they didnot buy?

Judging by the posts on here, yes. If it's happened to you then contact iTunes support and ask for help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Similar Messages

  • TS1424 I am being charged for an app I did not buy.

    How do I get credit for an App appearing on my App Store invoice that I did not buy??

    Hi Charles..
    You can report the issue to Apple using the email form here >  Apple - Support - iTunes Store - Contact Us

  • Who can i contact if i am being charged for an app i did not buy?

    I have never bought anything from the istore or itunes, and just got an email saying i purchased
    KingdomConquest, KC 660CP
    Report a Problem
    SEGA CORPORATION
    In-App Purchase
    $4.99
    KingdomConquest, KC 660CP
    Report a Problem
    SEGA CORPORATION
    In-App Purchase
    $4.99
    KingdomConquest, KC 3800CP
    Report a Problem
    SEGA CORPORATION
    In-App Purchase
    $25.99
    Subtotal:
    $35.97
    Tax:
    $2.52
    Order Total:
    $38.49
    I click on report a problem, and i get this:
    Your search had no results. To report a problem about purchases older than 90 days, contact iTunes Store Support.
    Every place i go, transfers me somewhere else..
    I don't know who to contact, and ASAP, i don't want to be charged this $38.49..
    Mindy

    Does anything show on your account's purchase history ? If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases
    If it does, and nobody else has access to your account or devices and may have made them, then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If nothing shows on your account's purchase history then you may also want to contact your card issuer.

  • I was charged for an app i did not buy...

    I recived a biiling statment from my bank account saying i bought an App for $6.99, i did not purcuse this app, i would like my money back...

    Hi Laura,
    Welcome to the    Discussions
    Somehow you have ended up in the iChat 3 forum (it has a link on the Discussion front page so people post about iChat 4 and 5 here as well)
    There are two Forums within the iTunes Category (Under iTunes for Windows an iTunes for Mac) that relate to Apps (Depending which it was bought for)
    You should have Email receipts for other purchases which will give you contact details for any issue with the iTunes Store.
    If you have the actual receipt then the Report a Problem takes you to that purchase record in iTunes
    One link on such an Email is to here http://www.apple.com/uk/support/itunes/store/
    In iTunes the support Link in the top right box leads here http://www.apple.com/uk/support/itunes/
    9:31 PM Saturday; August 14, 2010
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

  • HT1918 who do i contact about being charged for an app i did not purchase?!

    I have just found a billing email addressed to me saying i have purchased an app and that i will be charged £59.99 to my bank account. I have did not purchase this app and i have no idea how it has ended up on my phone. The email tells me that £23.64 will be taken from my store credit and £36.35 from my bank. What the **** do i do?! what phone number can i contact apple on? i will contact my bank and report fraud but i cannot find a number on the apple website regarding these situations!

    You can contact iTunes support via email via this page (I'm not aware of any phone support for iTunes) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I am being charged for itune purchases I did not make. Charges are appearing on my bank statement. I have been going around in circles trying to dispute the charges but am going round and round in circles with no success.  Suggestions please.

    I am being charged for itune purchases I did not make. Charges are appearing on my bank statement. I have been going around in circles trying to dispute the charges but am going round and round in circles with no success.  Suggestions please.

    I cannot get any response for HELP!!

  • TS1424 Charged for an app I did not authorize. How can I resolve this issue?

    Charged for an app I did not authorize.  How can I resolve this issue?

    call apple at 1-800-694-7466 or report a problem from purchase history see
    http://support.apple.com/kb/ht2727
    Peace, Clyde

  • I am being charged for an app I didn't buy what do I do?

    I am being charged for an app I didn't buy what do I do?

    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: [email protected]
    How to report an issue with Your iTunes Store purchase
    http://support.apple.com/kb/HT1933
    https://reportaproblem.apple.com/
    iTunes Purchase Problems: How to Report a Problem to iTunes Support
    http://tinyurl.com/7tscpa7
    iOS: Troubleshooting applications purchased from the App Store
    http://support.apple.com/kb/TS1702?viewlocale=en_US&locale=en_US
    How to Get a Refund from the App Store
    http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
    Getting Refunds for your iTunes Store Purchases
    http://www.labnol.org/software/itunes-app-store-refunds/13838/
    Canceling a Digital Subscription
    http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
     Cheers, Tom

  • I was charged for an app I did not purchase.

    I was billed on my credit card for an app I did not purchase, how do I get credit back?

    Here:
    How to Get a Refund from the App Store
    or
    Apple - Support - iTunes - Contact Us

  • I got charged for an app purchase did not receive

    I got charged for an app purchase I didn't receive , it was tokens for my GSN games

    you'll have to contact the developer directly.

  • Y have i been charged for kingdomconquest when i did not buy it

    I have been charged $46.63 and $3.17 for apps from kingdomConquest that i did not purchase help.

    iTunes Store: What to do if your account has been compromised

  • I got charged $26 for an app i did not buy

    I bought an app that was free Dessert maker and I got charged  $26.00

    The following may help: http://www.imore.com/how-request-refund-itunes-or-app-store-purchase

  • HT201303 I have been debited money for an App I did not purchase, however where do I complain all Apple provides are generic answers and nowhere about wrong invoices

    I have received an invoice for an app I did not buy.  I looked at it but at no time confirmed the purchase by using my password - how do I get reimbursed or even where do I complain - all I get are generic answers about protecting my password.

    Right. So you're telling me that Apple has left someone in charge who is totally screwing their customers' experience and no one at Apple will help reign them in and set them straight?
    I guarantee you that she's not the only person who's had this experience and it **** well sours me from buying another iPhone if I know it won't be taken care of if something goes wrong.
    I've posted this to let Apple know there's something woefully wrong with their partner and to get that fixed as well. I know Vodafone is the one I'm supposed to deal with; I just want that to be improved.

  • HT3702 I am being charged for an app (Pandora Radio) and i want to cancel the service so i am not charged any more - how do i do that?

    I am being charged for an app (Pandora Radio) and i want to cancel the service so i am not charged any more - how do i do that?

    Purchasing and managing auto-renewing subscriptions -
    http://support.apple.com/kb/HT4098

  • TS1702 How do I get a refund for an app that did not work/deliver well at all?

    How do I get a refund for an app that did not work/deliver well at all?

    You may not get a refund, but you can try contacting itunes support and asking.
    Click Support at the top of the page, then click the link under Contact Apple Support.

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