HT201303 cant remember security questions answers

hi on my itunes account i cant remember my secuity answers how do you get b ack into your account and change them ec
tc

Welcome to the Apple community.
You might try to see if you can change your security questions. Start here, change your country if necessary and go tomanage your account > Password and Security.
I'm able to do this, others say they need to input answers to their current security questions in order to make changes, I'm inclined to think its worth a try, you don't have anything to lose.
If that doesn't help you might try contacting Apple through Express Lane (select your country, navigate to iCloud help and enter the serial number of one of your devices)

Similar Messages

  • Cant remember security question answer

    Apple is sending verification to some old or unknown email. I simply can't remember the name of favorite children's book. Can't change security question because they aren't coming to my email.

    Then only Apple can help - give Apple a call, and when you call, ask to speak to the Account Security team. See: Contacting Apple for support and service to look up he phone number for the support team in your country:
    http://support.apple.com/kb/HE57

  • HT5312 cant remember security question answers

    i forgot what i put for my security questions answers

    You need to contact Apple, either through the link in that article or by phoning them.
    (77481)

  • HT204053 cant remember security question answers and cant get help

    who do i contact please help....
    debbie

    Sign in to manage your Apple ID
    Frequently asked questions about Apple ID

  • HT5312 i cant remember security questions and i dont have rescue email how do i set it up

    i cant remember security question and dont have a rescue email set , cant seem to set up rescue email address. how do i  do this.

    The Rescue Email needs to be Set up Before you need it.
    ceslive wrote:
    i cant remember security question
    See Here.  Apple ID: Contacting Apple for help with Apple ID account security
    Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact

  • HT1911 CANT REMEMBER SECURITY QUESTION WHAT DO I DO

    CANT REMEMBER SECURITY QUESTIONS WHAT DO I DO

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
      1. Go to: Apple Express Lane;
      2. Under Product Categories choose iTunes;
      3. Then choose iTunes Store;
      4. Then choose Account Management;
      5. Now choose iTunes Store Security and answer the bullet questions, then click
          Continue;
      6. Sign in with your Apple ID and press Continue;
      7. Under Contact Options fill out the information and advise iTunes that you would
          like your security/challenge questions reset;
      8. Click Send/Continue.
    You should get a response within 24 hours by email.
    In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
    Another user had success doing the following:
    I got some help from an apple assistant on the phone. It is kind of round about way to get in.
    Here is what he said to do and it is working for me...
      a. on the device that is asking you for the security questions go to "settings", > "store" >
          tap the Apple ID and choose view"Apple ID" and sign in.
      b. Tap on payment information and add a credit/debit card of your preference then select
          "done", in the upper right corner
      c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
          Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
          should be asked to verify your security code for the credit /debit card and NOT the
          security questions.
      d. At this time you can remove the card by going back in to edit the payment info and
          selecting "none" as the card type then saving the changes by selecting "done". You
          should now be able to use your iTunes store credit without answering the security
          questions.
    It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
    Good Luck friends!

  • I am not able to remember security question answers

    i am not able to remember security question answers please advise how to retrieve the security answers

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    (120820)

  • Cant remeber security questions answers

    cant remeber security questions answers  s and i cant remeber the email or my son change the email for security quetions i want you 2 send the email 2 sam apple id. i but copon itune care 15 dolar and i try 2 install games but he ask me
    security questions answers
        thanks i need your help pls
    <Email Edited By Host>

    Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37 --> Can I change the answers to the security questions for my Apple ID?  --> Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID (http://appleid.apple.com/) and click Manage your account.
    Forgotten security questions - https://discussions.apple.com/message/18402551  and https://discussions.apple.com/message/18625296
    More involved forgotten question issues - https://discussions.apple.com/thread/3961813
    Kappy 09/2012 post about security questions - https://discussions.apple.com/message/19569468
    If none of the above work, contact iTunes Support at http://www.apple.com/support/itunes/contact/ and follow the instructions to report the issue to the iTunes Store.

  • HT5312 what if you did not have a rescue e-mail when you initially setup your account and cannot remember security question answers

    what if you did not have a rescue e-mail when you initially setup your account and cannot remember security question answers

    Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

  • Cant remember security questions  and it wont send it to the email? help plz! cause i cant download anything

    cant buy anything po'ed right now.

    If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address set up then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
    You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox).
    Or you could see if the second half of Kappy's reply in this thread helps : https://discussions.apple.com/message/20357006#20357006

  • HT201303 forget my security question answers? how to retrieve that?

    forgot my security question answers? how to retrieve that? Is there any chance to reset security questions?

    Go here: apple id.apple.com

  • HT201303 Forget my security questions' answer. How to reset answers for security questions

    Forget answers for security questions, how to reset?

    If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address set up then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
    You should get an email reply within, I think, about 24 to 48 hours (and check your Spam folder as well as your Inbox)

  • HT1212 cannot remember security questions/answers

    I have forgotten my security question answers.

    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact

  • TS2446 cant remeber security questions answers

    How can I change my apple id security question answers?

    Currently there is no way to reset your security questions. I have contacted Apple support via phone and email and got the same response about this problem. I was told that they are working on updating security options for the accounts, but there is "no estimated time frame" for when it will be available as of now. The specific person I talked to said they were forwarding the issue to their 'Senior Support Team'.
    I was told to leave feedback to speed it up, since they review all the comments, here:
    http://www.apple.com/feedback/itunesapp.html
    You can also send an email about it to the support team here (click to itunes, account security, etc)
    https://expresslane.apple.com/GetproductgroupList.action?locale=en_US&caller=cup
    If enough people mention it/ complain they will hopefully fix the issue soon. I, like many others, am unable to purchase apps without knowing these questions. It is only in Apple's best interest to fix this issue so more customers can purchase things.

  • TS2446 cant remember security question been locked out help

    i cant remember my security questions eg first teacher etc been locked out please help

    Check the AppleCare number for your country here:
    http://support.apple.com/kb/HE57
    Call them up, and let them know you would like to be transferred to the Account Security Team.

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