HT201303 Forgot security answers

I forgot the answers to my security questions. How do I recover them?

Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37 --> Can I change the answers to the security questions for my Apple ID?  --> Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID (http://appleid.apple.com/) and click Manage your account.
Forgotten security questions - https://discussions.apple.com/message/18402551  and https://discussions.apple.com/message/18625296
More involved forgotten question issues - https://discussions.apple.com/thread/3961813
Kappy 09/2012 post about security questions - https://discussions.apple.com/message/19569468
John Galt's tips (09&11/2012) - https://discussions.apple.com/message/19809294 and https://discussions.apple.com/message/20229239
If none of the above work, contact iTunes Support at http://www.apple.com/support/itunes/contact/ and follow the instructions to report the issue to the iTunes Store.

Similar Messages

  • HT201303 Forgot Security Answers to Questions--Can't log in

    Same as the headline.  I don't what else to do.

    Check the AppleCare number for your country here:
    http://support.apple.com/kb/HE57
    Call them up, and let them know you would like to be transferred to the Account Security Team.

  • HT5312 the forgot security answers option does not show up how do i find the answers

    the forgot security answers option does not show up how do i find the answers

    You need to contact Apple, either through the link in that article or by phoning them.
    (77185)

  • I forgot security answer,and i don't have resend rescue email address option, how to get it???

    i forgot security answer, and i don't have reset security answer option, how to solve problem???

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • HT5312 forgot security answers please reset my account

    i forgot security answers please  help asap

    You need to contact Apple, either through the link in that article or by phoning them.
    (78030)

  • HT201303 Forgot the answers to my security questions, what should I do?

    I forgot the answers to my security questions because I made them so long ago. But now, when I try to buy a movie, apple asks me for my security question answers and I don't know them. How can I 'rewrite' my security answers, so I can finially buy a movie?

    Check the AppleCare number for your country here:
    http://support.apple.com/kb/HE57
    Call them up, and let them know you would like to be transferred to the Account Security Team.

  • HT201303 forgot security question answer

    forgot security question answer

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
      1. Go to: Apple Express Lane;
      2. Under Product Categories choose iTunes;
      3. Then choose iTunes Store;
      4. Then choose Account Management;
      5. Now choose iTunes Store Security and answer the bullet questions, then click
          Continue;
      6. Sign in with your Apple ID and press Continue;
      7. Under Contact Options fill out the information and advise iTunes that you would
          like your security/challenge questions reset;
      8. Click Send/Continue.
    You should get a response within 24 hours by email.
    In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
    Another user had success doing the following:
    I got some help from an apple assistant on the phone. It is kind of round about way to get in.
    Here is what he said to do and it is working for me...
      a. on the device that is asking you for the security questions go to "settings", > "store" >
          tap the Apple ID and choose view"Apple ID" and sign in.
      b. Tap on payment information and add a credit/debit card of your preference then select
          "done", in the upper right corner
      c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
          Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
          should be asked to verify your security code for the credit /debit card and NOT the
          security questions.
      d. At this time you can remove the card by going back in to edit the payment info and
          selecting "none" as the card type then saving the changes by selecting "done". You
          should now be able to use your iTunes store credit without answering the security
          questions.
    It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
    Good Luck friends!

  • HT201303 forgot the answer for security question

    Hi,
    I forgot the answer for my security question..
    How do I reset it? or find it?
    Thanks

    You have to call Apple. if you can verify that you are the account owner, they will help you to reset your sequrity questions.

  • HT201303 forgot my answers to my security questions! how can i recovery them???

    forgot my answers to my security questions !how can i recovery them besides goin onto apple support or managing account cause they doesnt seem to help??

    In what application?

  • HT201303 Forgot the answer to the security questions

    I forgot my answer to the security questions

    Frequently asked questions about Apple ID
    http://support.apple.com/kb/HE37
    My Apple ID
    https://appleid.apple.com

  • HT201303 Forgot my answers for the security questions

    Forgot my answers for security questions

    If you can't remember them then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
    You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox)

  • There's no forgot security answer in my settings

    there's no forgot security question or answer in my settings why???

    Hi Jhadez,
    I apologize, I'm a bit unclear on your question. If you are saying that you have forgotten your Apple ID, or have forgotten the answers to the security questions to reset your Apple ID, then you may find the following articles helpful:
    Apple ID: If you forget your password
    http://support.apple.com/kb/ht5787
    Apple ID: All about Apple ID security questions
    http://support.apple.com/kb/HT5665
    Regards,
    - Brenden

  • Forgot security answers and rescue email

    I WANT TO MAKE A IN APP PURCHASES AND IT ASK ME TO FILL IN THE SECURITY ANSWER, I FORGOT MY APPLE ID SECURITY ANSWERS AND RESCUE EMAIL TOO, ALSO TRY CALLED SUPPORT CENTER BUT THE SUPPORT CENTER IS CLOSE. WHAT CAN I DO NOW ? PLASE HELP ME (T-T)

    Wait for the support center to open. If you're desperate enough, create a new Apple ID, download that game from it, and then make the purchases; you won't be able to transfer previous purchases or iTunes Store credit between the Apple IDs.
    (101088)

  • FORGOT SECURITY ANSWERS

    I remembered password and was able to purchase a song, but when I tried to download another one its asking me security questions I don't remember.  I tried to login and go to account management and change security questions but cannot change unless I know answers. I tried going to forgot anwers link, but it says it sent to an email starting with an R which is not my current email. I don't recognize it and its not mine. My email is [email protected] I never authorized to use the  R email and I don't see it in my settings wither.  I would like to reset my security answers and the forgot answers link doesn't work because its sending to an email that's not mine. I tried waiting in my [email protected] email but no mail was received. Please send notification and send it to my registered email assigned.

    Hi brittay,
    Here is a link with instruction on how to do this. One set is for if you did set up a rescue email address, the other is for if you didn't:
    https://discussions.apple.com/thread/4286784
    Good Luck!
    Cheers,
    GB

  • HT201303 Forgot your answers to questions developed by the safety

    How do I change the options you have already placed on my account in Apple Astor because I forgot

    Go to https://appleid.apple.com, click "Manage you account to the right", sign in, click Password and Security on the left, then click the "Forgot your answers?" link to the right (see photo below):

Maybe you are looking for

  • Safari hanging or unresponsive

    Hello all, Again, I am having more problems with Safari. I'll try to make this quick. First of all, I tried deleting the Library/preferences/safari folder, cookies plist, and com.apple.safari.plist and also reseting safari. Still hanging. I repair pe

  • Problem with Remove function in Container

    I need to remove an array of Component like a Jmenu or JToolBar from JMenuBar and JPanel. But it just couldn't do it. However, it was working when the component are not in array. Here is the code: for (int i = 0; i < TheModule.RemoveMenuList().length

  • B1DE Addon Wizard

    Hi, I am trying to create UDO form from B1 Addon wizard. I could create UDO forms for Document object.While running that Addon code, i can add, find objects in that form. After that i tried to change edit box to combo through Screen paiter.When i try

  • Is there any way to scroll pie chart labels

    is there a way to have a scroll bar for the pie chart key Many thanks

  • DHCP with Cisco ap 1300

    hi friends, i want to use two dhcp pool with Cisco ap 1300 and each pool ip is associated with an ssid and a vlan. is'it possible to do this configuration with Cisco ap 1300 ??? urgent thanks