HT201303 Forgot security question answers!

My brother set up the security questions on my account and forgot them but never told me the answers. What can i do to change them as i cant rent a film with out knowing the answers.
Thanks

Buddy, you may contact the iTunes Store Support. They may help you reset your securitry questions. Here:
https://expresslane.apple.com/

Similar Messages

  • HT201303 forgot security question answer

    forgot security question answer

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
      1. Go to: Apple Express Lane;
      2. Under Product Categories choose iTunes;
      3. Then choose iTunes Store;
      4. Then choose Account Management;
      5. Now choose iTunes Store Security and answer the bullet questions, then click
          Continue;
      6. Sign in with your Apple ID and press Continue;
      7. Under Contact Options fill out the information and advise iTunes that you would
          like your security/challenge questions reset;
      8. Click Send/Continue.
    You should get a response within 24 hours by email.
    In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
    Another user had success doing the following:
    I got some help from an apple assistant on the phone. It is kind of round about way to get in.
    Here is what he said to do and it is working for me...
      a. on the device that is asking you for the security questions go to "settings", > "store" >
          tap the Apple ID and choose view"Apple ID" and sign in.
      b. Tap on payment information and add a credit/debit card of your preference then select
          "done", in the upper right corner
      c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
          Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
          should be asked to verify your security code for the credit /debit card and NOT the
          security questions.
      d. At this time you can remove the card by going back in to edit the payment info and
          selecting "none" as the card type then saving the changes by selecting "done". You
          should now be able to use your iTunes store credit without answering the security
          questions.
    It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
    Good Luck friends!

  • HT201303 forgot security question answers, really

    Cannot purchase music due to security question answers forgotten. Really , I purchase itunes card, can select music  but before it downloads Itunes asks for my security questions, not just passsword, cannot use $25 in itunes credit, but iphone apps update using only password, help?

    If you can't remember them then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
    You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox) - but some recent posts are saying that Apple have temporarily suspended the reseting of security question/answers whilst account security processes are improved, so it may take longer.

  • HT201303 forgot security questions answer

    I have forgot my security questiojns answer ,
    please could someone help me with thiw ?
    thanks

    You might try to see if you can change your security questions. Start here, change your country if necessary and go to manage your account > Password and Security.
    I'm able to do this, others say they need to input answers to their current security questions in order to make changes, I'm inclined to think its worth a try, you don't have anything to lose.
    If that doesn't help you might try contacting Apple through Express Lane (select your country, navigate to iCloud help and enter the serial number of one of your devices)

  • Forgot security question answers

    forgot security question answers, now account is deactivated, tried to contact with support via phone, but in my country its a different region, so i spend all of my money while waiting more than 20 minutes, is there any other option of getting help?

    Usually the message that you receive that the account is deactivated is just a temporary block that usually last about 24 hours. If you have rescue email that has been verified on account you should be able to reset your security questions without the need of contacting the Account Security Team. If you do now have a rescue email in the account at this point, you won't be able to add one at this moment since is going to ask you to answer the security questions, to which at this point the only way to reset the security questions will be by contacting support. The account security team has chat support, although they won't be able to assist you reseting the questions over chat, at least you can create a case over chat and explain the situation form there they can attempt to assist you better and provide support solution for the fact that you don't have Apple Care support in your country. Hope it helps.

  • HT5312 I forgot security question answers

    Hi I forgot security question answers and have become a problem I can not change the email security question
    I can not change the rest of the account I want you to help quickly

    Welcome to the Apple Community.
    If you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
    If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

  • I forgot security question answer , and the link of reset don't appear

    i forgot security question answer , and the link of reset don't appear

    How to reset your Apple ID security questions.
    Go to appleid.apple.com, click on the blue button that says 'Manage Your Apple ID'.
    Log in with your Apple ID and password. (If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email)
    Go to the Password & Security section on the left side, and click on the link underneath the security questions that says 'Forgot your answers? Send reset security info email to [email]'.  This will generate an automated e-mail that will allow you to reset your security questions.
    If that doesn't work, or  there is no rescue email link available, then click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later.
    Next, go to https://getsupport.apple.com
    (If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
    Choose 'More Products & Services', then 'Apple ID'.
    A new page will open.
    Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
    Click the blue 'Continue' button.
    Select the contact option that suits your needs best.

  • I forgot security question answer can you please reset my answer

    I forgot security question answer can you please reset my answer
    <Email Edited by Host>

    You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
    Nobody on these boards can arrange for a rescue email to be sent to you. They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (108254)

  • HT1911 forgot security question answers...how can i reset

    Forgot security question answers....how can I reset??

    i had this question too and what everyone is telling me isnt workng and the options im supossed to click isnt even coming up for me to click

  • HT5312 Forgot security question answers, need help to rest

    Dear I forgot my security question answers
    Please I need help to change them by email
    Thanks

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 on the page that you posted from should let you reset them : go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account, then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get the questions reset (which is likely to be via phone, not email).
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use. Or you could use 2-step verification : http://support.apple.com/kb/HT5570

  • HT201303 Forgot security question to download the software

    Forgot security question to download the software

    Go to:
    https://appleid.apple.com/
    Click "Manage My Account", sign in, and go to the Password and Security section. Answer the security questions and you'll be taken to a screen where you can then change them. If you've forgotten your answers, there will be a link on the "Please answer your security questions"  just under the fields where you can have a reset email send to your Rescue email address.

  • I forgot security question answer

    I went sent security question answer to e-mail

    No one here can help you.
    Read this:
    If you forgot the answers to your Apple ID security questions

  • TS2446 Forgot security Question Answer.

    I forgot my security Question Answer, as Apple article (http://support.apple.com/kb/HT5312) click "Send reset security info email to [email protected]" but i didn't find this option. what the ****?

    If you aren't getting the reset link then you don't have a rescue email address (which is not the same thing as an alternate email address) set up on your account, and you won't be able to add one until you can answer 2 of your questions - you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • HT5312 forgot security question answers

    My daughter set up her apple id and forgot the answers to her security questions. she also put her apple id email as her rescue email.  she cannot make any purchases or downloads.  how do we reset security question answers when we do not remember the answers and cannotaccess our account?

    Click here and request assistance.
    (75280)

  • TS2446 I forgot security question answer

    What can I do if I FORGOT my answers to  the security question while my apple ID and password is correct

    If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address set up then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
    You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox).
    Or you could see if the second half of Kappy's reply in this thread helps : https://discussions.apple.com/message/20357006#20357006

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