HT201303 Hi, I forgot my security questions. how to get back.thx
Hi, I forgot my security questions. how to get back.thx
See this similar post.
https://discussions.apple.com/thread/4205909?tstart=150
Cheers, Tom
Similar Messages
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HT5312 Dear I forgot my security questions how to get it back please
Hi,
Dear my name is saad al malki ; yesterday I purchased 15 $ and I add it to my account but when I purchase I face problem in the terms of purchasing I think you make undated and but some new terms dear I forgot my security questions & I want to return it back to me.
Can you please help me in this issue I will be appreciated.
For you info I tried to use call of apple but not accepting my phone number in Saudi Arabia
Dear I hope you will solve it ASAP.
Thank you & best regards
<Personal Information Edited by Host>This might help you: https://discussions.apple.com/message/24994986#24994986
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HT201303 I forgot my security questions how do i recover them back?
I forgot my security questions how do i recover them back ?
If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address set up then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox).
Or you could see if the second half of Kappy's reply in this thread helps : https://discussions.apple.com/message/20357006#20357006 -
TS2446 I forgot my security questions how do I buy some thing on iTunes with out them?
I forgot my security questions how do I buy some thing on iTunes with out them?
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us
Call Apple Support in your country: Customer Service: Contacting Apple for support and service -
hi there...i forgot my security questions how can i reset it because everytime i try to reset it it always ask me my old security questions...
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(101644) -
HT5312 Hi I forgot my security questions how can I reset?
HI I FORGOT MY SECURITY QUESTIONS HOW CAN I RESET THEM?
Go back to the article you asked this question from and use the link to contact the iTunes Store staff in the 'Additional Information' section. If you don't already have a valid rescue email address, you can't reset the questions yourself, and nobody on these boards can reset them for you.
Setting up a rescue email address requires correctly answering two of the questions.
(92850) -
HT1689 hi i forgot my security questions. how can i get them?
hi i forgot my security questions. how can i get them?
Click here for information. If you can't get the answers emailed to you for some reason(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
(85887) -
HT3209 i forgot my security questions how to buy apps now
i forgot my security questions how to buy apps now
Read this about how to change the security questions: http://support.apple.com/kb/HT5312
If you can't use these procedures contact Apple. See: http://www.apple.com/support/itunes/contact/ -
forgot my security questions, how do i reset answers to these questions by using the resuce email?
If you have a link to send the answers there, use it, wait a few hours, and check the address's spam filter.
If you can't get it reset that way, go back to the article you asked this question from and use the link to contact the iTunes Store staff in the 'Additional Information' section. Ifn this case, you can't reset the questions yourself, and nobody on these boards can reset them for you.
(92571) -
hallo,my name is Adrian and i forgot my security questions,how do i find out the answers or how do i reset them? Thank You
Alternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID -
I forgot my security questions how do I fix this
I forgot my security questions how do I fix this
From a Kappy post
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
HT5312 i forgot my security question, how do i got it back
i forgot my security question, how do i got it back
You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(104765) -
My yahoo e.mail account was disabled and I forgot my security questions how could I rest my security questions by my Apple ID?
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(101370) -
I have an Apple ID already but I never made a rescue email when I created my ID and I forgot my security questions, how do I figure that out?
The Best Alternatives for Security Questions and Rescue Mail
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contact Apple support.
c. Rescue email address and how to reset Apple ID security questions. -
HT2105 I forgot my security questions how can I find it
I forgot my security questions how can I find it
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use
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