HT201303 Hi my iTunes account has been hacked by someone in Canada, they downloaded a game called "Game of War fire age" the game is free but the in app purchases are up to £69.99 each time for gold I am very concerned about the security of ITunes at this
My iTunes account has been hacked via Canada according to an email from apple some one in china tried a few weeks ago but failed.
I changed my password a couple time now but it seems that someone has hacked it and downloaded a free game called "game of war fire age" as I said its a free game but the in app purchases can be up to £69.99 per purchase of gold?
This is a worrying thought that my account has been compromised and I am unsure of what to do about it.
I would like to open a new account but would I be able to transfer all my purchases over to a new account any advice is welcome many thanks for your time.
i recieved the same email with the same game and it also stated the purchase was from canada i have revieved a few other as well and am concerned i have changed my password a few times now but i still revcieve emails and am very worried. i recieved the email near the date this question had been put up
however i do not know how they are downloading apps as my credit card details need verification when i download anything , any help would be much appreciated.
Similar Messages
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My friend itune account has been hacked by someone.And he change every things like password,security questions and recovery mail.So my friend don't have password or security questions answers.And he want to delete his itune account because he can't signout his icloud account on his iphone.Please tell me how to turn off find my iphone without password.
somebody help us!!
sorry for my some mistake in descussion because i am bad in english.Welcome to the Apple community moonlight94.
If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact AppleCare (or Apple ID Support), upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do. -
Why can't I get help from support???
Apple has my account with over $100 in the account and now it's gone and no one will talk to me???
What do I do???
and..this is an itunes problem,
I have 2 iphones, 4 ipods...but it's ITUNES!!! It's been hacked and apple acts like it's so incapable of being hacked!!!
I NEED HELP....where's my money in my account???
this is the best apple can do, i'm sorry but this aint no support service!!!
goodbyeI can login to my account, after that I see message
Your account has been closed
It looks like the Terms of Use may have been violated. To have our support team look into this, please click the support link below.
<input class="UiButton default" style="line-height:19px;color:#ffffff;font-family:'Segoe UI Web Semibold', 'Segoe UI Web Regular', 'Segoe UI', 'Segoe UI Symbol', HelveticaNeue-Medium, 'Helvetica Neue', Arial, sans-serif;height:2.142em;padding:4px 12px
5px;margin:0px 0.5em 0px 0px;cursor:pointer;min-width:6em;background-color:#0072c6;border:0px;" type="button" value="More info" />
So How Can go to my mail box? I already changed my password 3 time in this week.
What can I do or What I have to do?
When I go to Security info I'll got this massage but my email er*****@live.com
have been closed also (Can't login to that mail).
We're not ready for you yet
Your 30 day waiting period ends on 1/15/2014. Please continue to wait and we'll send you an email when you can sign back in.
If you've regained access to your old security info listed before, click "I found my security info" to get back in to your account and cancel any changes.
Your old security info
er*****@live.com -
My itunes account has been hacked and now i cant update anything
my itunes account was hacked from china and now i cant change any of my account details please help
Go here, do this. See if this fixes things.
https://www.google.com/accounts/DisplayUnlockCaptcha -
They have ordered for just under 100 euros!! i now need to find out more! any suggestions?!
thanks!You can report a problem with unauthorized purchases > How to report an issue with Your iTunes Store purchase
Change your Apple ID password > Apple - Support - Apple ID -
My Itunes account has been hacked twice. Yesterday I thought I had it taken care of. My account was refunded and I changed my password. I woke up this morning and it has been hacked again. I can not get ahold of support at this time. has anyone else dealt succesfully with this type of problem.
Just open the link below to report your hacked/stolen account. Select Security and Privacy as Help Topic and Identity Theft/Account Takeover as the Related Problem. Then Click the Continue Support Request button near at the bottom of the page.
https://support.skype.com/en/support_request?needsLogin=false&topic=****************241&problem=****...
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES
SEE MORE TIPS, TRICKS, TUTORIALS AND UPDATES in
| skypefordummies.blogspot.com | -
my account has been hacked and there are itunes purchases posted to my cc. how do I shut down? help please!
Have you contacted your card issuer to cancel that card and changed your iTunes account password ? You can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I need to delete either my Itunes account or delete the credit card information because my account has been hacked.
You can't delete an account, and all of the account's downloads will remain tied to the account.
On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link. If you are doing it on your phone then tap on your id in Settings > iTunes & App Store and tap on 'View Apple ID' on the popup and log into your account - that should also give you a payments link on your account's page.
Changing payment info : http://support.apple.com/kb/HT1918
If you haven't already done so then you may want to contact iTunes Support to let them know : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
My Account Has Been Hacked/Unauthorized Purchases
Hello all, I'm hoping that you can help me with my problem.
I discovered earlier this week that my Apple iTunes account had been hacked. Unfortunately, whoever hacked my account changed my account information and purchased $100 in gift cards. Luckily, for whatever reason the charges haven't yet (fingers crossed) appeared on my debit card statement. Regardless, I have been trying to contact Apple since Tuesday to no avail. I have not been able to uncover an iTunes customer support telephone number (I may be an idiot, but I looked for about 1.5 hours and didn't find one, only numbers for placing orders, etc.). Instead, I've read that I should use the "Report a Problem" button on the "Purchase History" screen in iTunes. I would be more than happy to do this, IF IT WAS POSSIBLE! Sadly for me, the grey arrow circle is not available next to the order, so I am unable to report it.
I visited apple.com and was overjoyed to find an e-mail form to report unauthorized purchases with. I filled it out and received an automated reply which said to expect a reply within 24 hours. 24 hours came and went and I hadn't received a reply, so I sent another e-mail yesterday afternoon. This is actually humorous because on the second automated reply, it said to expect a response within 48 hours. Maybe they are really busy right now?
I haven't used my iTunes account since I discovered the unauthorized purchases as I'm not sure how Apple deals with these situations. I've left my account the way the hacker left it (with his name, address, etc.). This is becoming quite annoying to me as I would like to download some new apps.
Is anyone out there dealing with the same issue?
Thanks for your replies...Hey folks, this just happened to me too... Looks like purchases happened yesterday and ran up some gift cards, but on the penny of someone elses account information and credit card info. Pretty crazy too, just sent an email and hoping to get this cleared up for my sake and whoever was charged. (I doubt they meant to charge 100 bucks in gift cards to someone named Ruth)
In a crazy way I'm glad I'm not the only one this has happened to... Sorry that this happened to you guys... -
HT3702 my account has been hacked.. what should I do.. there are several charges that are not mine!!
my account has been hacked.. what should i do.. there are several charges that i did not do..
If you haven't already done so then change your account's password e.g. via the Store > View Account menu option on your computer's iTunes or http://appleid.apple.com
You can also contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
My account has been hacked, what can i do ?
My I tunes account has been hacked, the password has been changed and the contact email has been changed as well. What can I do ?
Then you may have to ask Apple to just shut down the account. Also let your bank know. Contact iTunes Support as well. Good luck
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i have recieved an email saying it is an email from apple saying
his is an automatic message sent by our security system to let you know that you have 48 hours to confirm your account information.
Your itunes account has been frozen because we are unable to validate your account information.
Once you have updated your account records, we will try again to validate your information and your account suspension will be lifted. This will help protect your account in the future. This process does not take more than 3 minutes. To proceed to confirm your account details please click on the link below and follow the instructions.
Click Here To Validate Your Account.
We apologise for any inconvenience caused.
my account is not frozen and i do not know if this is a genuine email. anyone else experienced this
thanksIt's a phishing attempt to get your account id and password, the 'validate' link on that page isn't an Apple website (there are similar phishing attempts regularly posted on here) - you could forward the email to Apple : [email protected]
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My itunes account has been block due to i forgot the answer of my security question
My itunes account has been block due to i forgot the answer of my security question
If changing your password does not solve then contact itunes support
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Please Help!!! My friend Account has been hacked.
Please Help!!! My friend Account has been hacked, and mail too, so we can't change passowrd. we don't know what to do. For now we want Skype team to block that accaount. How it is possible?
AmonRa-88 wrote:
Please Help!!! My friend Account has been hacked, and mail too, so we can't change passowrd. we don't know what to do. For now we want Skype team to block that accaount. How it is possible?
ask them to open the link below to report their hacked/stolen account. Select Security and Privacy as Help Topic and Identity Theft/Account Takeover as the Related Problem. Then Click the Continue Support Request button near at the bottom of the page.
https://support.skype.com/en/support_request?needsLogin=false&topic=****************241&problem=****...
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES
SEE MORE TIPS, TRICKS, TUTORIALS AND UPDATES in
| skypefordummies.blogspot.com | -
HELP my account has been hack and i cannot restore...
hi,
my account has been hacked and i am unable to restore my password. for some reason when i used the token it said an error has accured and contact support... when i clicked on the link nothing happended.
im stressed coz i have received an email that my card has been blocked coz someone has been trying to use it on another account!!!! what is going on with skype security?????? 8 years i had this account and 0 problems
E.you can visit the link below for suggestions;
Suggestions on how to handle “Hacked Skype Accounts”
CONTACT SKYPE CUSTOMER SERVICE | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUPICIOUS CALLS AND MESSAGES | WINDOWS PROBLEMS TROUBLESHOOTING | SKYPE DOWNLOAD LINKS
MORE TIPS, TRICKS AND UPDATES AT
skypefordummies.blogspot.com
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