HT201303 how can I de-authorize broken computer?

How can I de-authorize a broken computer. I can find where I can de-authorize this one I am using but that would be just plain silly.

Individual computers can only be deauthorised directly on them, but if you have 2 or more computers authorised then you can log into your account and 'deauthorise all' (which you can do once every 12 months) and you can then authorise/reauthorise the computers that you still have and need : authorising and deauthorising.

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My other laptop crashed with adobe lightroom installed on it. How can i de-authorize that computer (not able to boot up) and install it on this computer?

My other laptop crashed with adobe lightroom installed on it. How can i de-authorize that computer (not able to boot up) and install it on this computer?

There is no de-authorize process for Lightroom. Just download the latest version and use your License key to authorize on the new computer.

Adobe digital - how can I re-authorize my computer so that I can download to my reader?

How can I re-authorize my computer to alow me to transfer my EPUB books to my reader? I tryed several times and in so many words it says I cannot do it with my email and pass word. Bob

Sometimes ADE gets its registration/activation confused and in a semi-authorized state.
Unfortunately, it often then gives misleading error messages about what is wrong.
A common incorrect message informs you that the ID is already in use on another computer and cannot be reused.
This can often be resolved by completely removing any authorization using ctrl-shift-D to the Library screen on ADE (cmd-shift-D if on Mac).
Restart ADE, and then reauthorize with your (old) Adobe ID.

How can i de-authorize a computer

I just got new MAC BOOK and downloaded my music to my library. However, i am unable to play any music etc, due to the fact that i need to de-authorize another computer in order to authorize my new one. However, the computer i want to de-authorize is no longer working and cannot even be turned on to do so. Is there another way?

About deauthorizing specific computers - https://discussions.apple.com/thread/3809988 - Only, if you have physical access to the computer or are running VNC, otherwise you have to deauthorize all computers. De-authorize all computers button may not appear until you actually have 5 authorized and you can only do this once a year.

HT1420 The instructions on how to authorize a computer need links. I can't find store menu and I can't find authorize this computer.

Hi - Does someone know how to authorize a computer so it will play the songs you've bought from iTunes? I've wasted nearly two hours trying. It all began when I tried to remove a previously authorized computer which broke down years ago.
Step 1 - Log in with apple ID, go into account and click the deauthorize computers button (that's what they tell you to do if you can't connect the broken computer to deauthorize it). I managed that.
Result - Now it says I have no authorized computers. Fair enough. Except I'm trying to reauthorize the one and only working computer we own so it plays the music we've previously bought, and so we can use the iTunes store credit we still have.
Step 2 - Try and reauthorize the working computer - the one I'm typing on - it was authorized earlier today - until I had to unauthorize it to remove the defunct computer with that deauthorize all button.
Anyway the instructions to authorize/reauthorize a computer say, "Go to Store menu - then authorize this computer. " Sounds simple!
It's at this point I'm stuck - the instructions are insufficient for me.There are no links to redirect you to the correct place to authorize your computer. It just says to go to store and authorize this computer. When I press store it's connecting me to store but I can't find anything that says authorize this computer - I can just see album covers etc. On the right I can see our account but I can't find store menu or an authorize this computer button in that either. If I click on our account it says that we have no authorized devices or computers. I'm logged into our account with the correct apple ID - otherwise I wouldn't be able to read that we have no authorized computers would I? And I've logged in and out several times and tried to refresh the page.
Could someone please send me a link to the Store menu so I can click on the correct page then hopefully reauthorize our previously authorized computer. We are using Windows 7, but I don't know what version of itunes - it's a fairly recent version though.
I wish they would make removing and authorizing computers easier - can't they just put a button on the main screen or something?

Ozfamily wrote:
Anyway the instructions to authorize/reauthorize a computer say, "Go to Store menu - then authorize this computer. " Sounds simple!
It's at this point I'm stuck - ...
If using iTunes 11... See this Discussion...
https://discussions.apple.com/thread/4631735?tstart=0

How Can i De-authorize computers from my itunes account

as people may know it is only possible to have 5 computers authorized to play itunes music however how can i de-authorize computers i don't have anymore, or computers that been restored back to factory settings. as i have 4 registered but only have one computer in use

first of all you open up your itunes, go to itunes store and on the right side you should find "Account" click on that and log in, there should be a button right underneath Change Country, if you click that button, it should reset the authorization back to 0, and you have to re-authorize the computers that you use. If that button doesn't appear you might have to authorize another computer to make it 5 authorized, and then reset the authorization.

How can I deactivate an old computer that I know longer have?

How can I deactivate an old computer that I know longer have? I own two computers and Adobe permits two computers on a subscription. However, when I bought my third new computer and didn't deactivate my old computer, I did not notify Adobe. Now, there is a message saying that I must deactivate the old computer to register the new computer. I don't know how to do this. Can anyone help?

You cannot yourself deauthorize a computer that's not working or to which you no longer have access. You can authorize a total of up to five systems, so unless you've hit that limit it's probably not really important that you deauthorize your dead unit now. Once you reach five total authorizations, a button will appear in your iTunes Store account that will allow you to deauthorize all your systems, so that would at that time recover the now-useless authorization.
If for some reason you really feel you need to deauthorize a system and you're not at the five-system limit, you can try contacting the iTunes Store customer support department through their Contact form (follow the on-screen instructions) and explaining the problem to them. They might be willing to clear your authorizations for you.
Regards

HT1420 How can I deauthorize an old computer that I have no access to?

How can I deauthorize an old computer that I have no access to?

You cannot yourself deauthorize a computer that's not working or to which you no longer have access. You can authorize a total of up to five systems, so unless you've hit that limit it's probably not really important that you deauthorize your dead unit now. Once you reach five total authorizations, a button will appear in your iTunes Store account that will allow you to deauthorize all your systems, so that would at that time recover the now-useless authorization.
If for some reason you really feel you need to deauthorize a system and you're not at the five-system limit, you can try contacting the iTunes Store customer support department through their Contact form (follow the on-screen instructions) and explaining the problem to them. They might be willing to clear your authorizations for you.
Regards

HT3819 If I have "deauthorized all" computers how can I re-authorized my computer, the button to do so is not appearing in my account?

If I have "deauthorized all" computers how can I re-authorized my computer? The button to authorize does not appear in my account where the "deauthorize all" button once did.

Open itunes
Click the word Store at the top of your computer screen
Click Authorize

My macbook pro no longer connects to my TV with the mini dvi to hdmi adapter. A while ago the computer fell down and hit the cable. How can I tell if the computer is working ok. Doesn't show mirroring any more.

My macbook pro no longer connects to my TV with the mini dvi to hdmi adapter. A while ago the computer fell down and hit the cable. How can I tell if the computer is working ok. Doesn't show mirroring any more. Was working while watching a movie but when I pulled it out from the computer and put it back in the system would no longer mirrorr the screen on the TV.

The best option is an appointment at an Apple store genius bar. The evaluation will be for FREE!
Ciao.

How can I use a new computer without deleting everything on iPod?

Hey Guys
I need a bit of help.
My old computer died, it was running Windows XP. I've got myself a new computer running Windows 7.
I have a copy of my iTunes folders from my old computer (taken 2 days before it died)
How can I use a new computer without deleting everything on iPod touch?
I've imported all the folders (music, apps etc) into the new computer's iTunes, but when I sync my iPod
I receive a window asking if i want to sync i need to erase and replace with the iTunes library on the computer.
I particularly don't want to do this.
My wife also uses my iTunes for her iPhone.
Any help would be appreciated. Thank you

Make a backup of the iPod by connecting the iPod to the computer and right clicking on the iPod under Devices in iTunes and selecting Backup. Then restore the iPod from that backup and sync as necessary.

I have just a zip file labelled invoice_ 111916734.zip. Is this mal ware how can I tell if my computer is now damaged and what can I do to correct this. Whe

I have just opened what i think is a fake email. It said please see attached copy of the original invoice. It then Had a single zip file beneath the text.
I thought it looked a bit odd but I was worried that someone had billed me accidentally for something and I tried to open the attached zip file.
The file would not open but I think it downloaded I clicked on what I thought were the downloads which would not open and I trashed them.
Is this malware. How can I telll if my computer is damaged and what can I do to rectify any damage.
The zip file was labelled as
Invoice _ 111916734.zip
Thank you
I have an imac running mac osx running 10.9.2
Thank you

Put the message in the Trash and then empty the Trash.

I had bought a Mac PRE 13 in, in 7th Sep,but it is 15th Sep today,how doesn't my computer come to me? So,how can I check where the computer is at this moment?

I had bought a Mac PRE 13 in, in 7th Sep in the online Apple Store,
but it is 15th Sep today,how doesn't my computer come to me yet?
So,how can I check where the computer is at this moment?

Call the online Apple Store. You should have received an email with a FedEx tracking # if you are in the US.
There is nothing anyone can do for you on a message board! We are all end users just like yourself.

How can I tell if my computer orweb surfing is being monitored?

How can I tell if my computer orweb surfing is being monitored? just got Apple Remote Desktop 3 at the office and want to know if Big Brother is watching me....how can I know?

If you set up your mac yourself and it was never touched by an admin, then you have nothing to worry about. If your IT dept set up the mac and gave it to you, then they could have a hidden admin account and turn on ARD without your knowing. well, you'd have to go into the Sharing preference pane to see if it's turned on. the icon is turned off and on from the ARD preferences within the Sharing pane.
it sounds like your account is an admin account so you have the ability to change the ARD client preferences. if your IT dept wants this on, you should leave it on so they don't take away your admin privs.

How can I see which computers (computer name) Creative Cloud is installed on?

How can I see which computers (computer name) Creative Cloud is installed on?

Hi Arno ten Hagen,
To check for activation you need to go to all the machines in which you have installed CC apps, launch any of the CC software, go to help and you will see the email address mentioned by which you are logged in to that machine.
Kb: http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html .
Regards,
Romit Sinha

HT201303 how can I de-authorize broken computer?

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