HT201303 How can verify your account if you forgot you security answers

When I try to buy something it says I have to answer my security questions but I forgot so I went to Customer Support and I need call them but I don't want to call them because I don't have a phone, couldn't they just send my Security answers in my mail.

From a Kappy post
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

Similar Messages

How can I buy stuff if I forgot my security answers?

I just bought an iTunes card but I can´t remember my security answers son I´m not able to buy stuff. I NEED HELP!!!!!!!!!!!

Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a valid rescue email address, then use this procedure:
         Rescue email address and how to reset Apple ID security questions.
     2. Fill out and submit this form. Select the topic, Account Security. You must
         have a Rescue Email to use this option.
     3. This is the only option if you do not already have a valid Rescue Email.
         These are telephone numbers for contacting Apple Support in your country.
         Apple ID- Contacting Apple for help with Apple ID account security. Select
         the appropriate country and call. Ask to speak to the Account Security Team.
     4. Account security issues almost always require you to speak directly to an
         Apple representative to securely establish your identity as the account holder.
         You can set it up so that Apple calls you, either immediately or at a time
         convenient to you.
            1. Go to www.apple.com/support.
            2. Choose Contact Support and click Contact Us.
            3. Choose Other Apple ID Topics and choose the appropriate topic for
                your issue.
            4. Follow the onscreen instructions.
         Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
                        Apple ID- All about Apple ID security questions.

TS3297 How I can access to my account if I forgot my security answers?

How I can access to my account if I forgot my security answers?

You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(107664)

TS2446 I can't purchase anything cause I forgot my security answers

I can't purchase anything cause I forgot my security answers and need to no if there is a way I can reset my questions and answers

If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

HT5312 how do i verify my account if i forgot my security questions

how do i verify my accout if i forgot my security questions

Didn't the link to contact the iTunes Store staff in the 'Additional Information' section of that article work for you? If you don't already have a valid rescue email address, only Apple itself can assist with recovering lost answers.
(88548)

How to Verify icloud account if i forgot my password?

How to verify my icloud account if i forgot my password? Because i want to restore my iphone but the password of my icloud is needed because i need to turn off first the Find my phone but i forgot my password

Welcome to the Apple community.
If you can't remember the password, reset it at...
iForgot.com

How can i buy apps if i forgot my security question answers?

HEEEEELP

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

I can't buy anything because I forgot my Security Answers!!

Dear people,
Please help me out!
Yesterday I bought a 25 euro iTunes card and redeemed it on my account.
Then I wanted to buy some apps and games but it seems like it is not working.
They are asking for my Security Answer that I forgot!
Okay I wanted to reset it so It sent a mail to the wrong alternative email address!
I can't get into that email address because I forgot the password.
Ok so I have put a new alternative email address but there is no option to send a reset thing to that email..
Please help me out, some apps are cheap at the moment and I want to buy them fast.
I have scheduled a call with Apple Support at 10:30 today, but they didn't call me.. while I was waiting like 2 hours.
I lost hope and I am a bit disappointed.. Can somebody please help me out?
Yours faithfully,
Furkan Darici

Alternate emaiI addresses are not used for resetting security questions, only your rescue email address is. If you don't have access to your rescue email account (you won't be able to change the address until you can answer your questions) then you will have to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps on this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5620

HT5622 how to verify your account

It cool

You need to provide more detail. When you create an Apple ID you should get an email at the address you provided. You click a link in that email to verify it. Or do you mean something different?

I forgot my security password how can I change them? and my backup e-mail was recently deleted, how can I change those?, I forgot my security password how can I change them? and my backup e-mail was recently deleted, how can I change those?

I wanted to download Grand Theft Auto Vice city, but because it was the first time I bought something on the Ipod I had to fill in my security passwords, I forgot those so I went to the site appleid.apple.com I tried in this way to change my back-up e-mail but I couldn't so i'm totally stuck now. What can I do?

The Three Best Alternatives for Security Questions and Rescue Mail
    1. Use Apple's Express Lane.
          Go to https://expresslane.apple.com ; click 'See all products and services' at the
          bottom of the page. In the next page click 'More Products and Services, then
          'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
          ID security questions' and click 'Continue'. Please be patient waiting for the return
          phone call. It will come in time depending on how heavily the servers are being hit.
     2. Call Apple Support in your country: Customer Service: Contact Apple support.
     3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

How can I download something after I forgot my security questions' answers?

I need help! I want to download a song but I have to answer two of my security questions and I can't remember the answers. What can I do?

Apple Store (Consumer and Education Individuals)
(800) MY-APPLE (800-692-7753)
Call apple to have your security infomation reset; you're going to need to be ready with your Apple ID sign in and password

How to verify your App Store account on your iPhone

How to verify your account for App Store in your phone

- Whenn Yhuu First Gett A Iphonee &&'d Wanna Set Uhpp A App Storee Account Will Thee Credit Card Stuff Bhee Ohnn There ?'. &&"d Do Yhuu Havee oo2 Confirm Thee Apple Account From Yahoo .com ?'.
Some Plz Help Lbvs I'vee Madee Likee 5 Alreadyy Ihmm Neww Do Ihtt '.

We were unable to verify your account

I want to try the Azure. I followed the Free trial step in the web site. After entered the mobile phone number and requested sending the
SMS it show "We were unable to verify your account" Kindly advise.

Hi,
You can call the local support number from the page to ask them to verify the account for you. If not, you can ask them to open a support ticket for you.
Thanks,
QinDian Tang
MSDN Community Support | Feedback to us
Develop and promote your apps in Windows Store
Please remember to mark the replies as answers if they help and unmark them if they provide no help.

HT1551 A prompt comes up on my TV screen when I try and purchase a movie "before you can make any purchases you must go to Itunes store on your computer and verify your account information". Have tried to do this to no avail - all my purchase and address

A prompt comes up on my TV screen when I try and purchase a movie "before you can make any purchases you must go to Itunes store on your computer and verify your account information". Have tried to do this to no avail - all my purchase and address details

it is a problem with the latest update. nothing you can do will fix it, besides rolling your apple tv back to the last update.

Hello I have a problem with security questions and i cant reset to my email The error was   Exceeded Maximum Attempts We apologize, but we were unable to verify your account information with the answers you provided to our security questions. You have

Hello
I have a problem with security questions and i cant reset to my email
The error was
Exceeded Maximum Attempts
We apologize, but we were unable to verify your account information with the answers you provided to our security questions.
You have made too many attempts to answer these questions. So, for security reasons, you will not be able to reset password for the next eight hours.
Click here      for assistance.
i waited more than eight hours. and back to my account but it is the same ( no change ) i cant find forgot your answers
http://www.traidnt.net/vb/attachment...134863-333.jpg
can you help me please

Alternatives for Help Resetting Security Questions and Rescue Mail
     1. Apple ID- All about Apple ID security questions.
     2. Rescue email address and how to reset Apple ID security questions
     3. Apple ID- Contacting Apple for help with Apple ID account security.
     4. Fill out and submit this form. Select the topic, Account Security.
     5. Call Apple Customer Service: Contacting Apple for support in your
          country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID

HT201303 How can verify your account if you forgot you security answers

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