HT201303 how do i answer my security question if i dont remember the answer?

just put 20 dollars in my itunes account and now i cant buy anything because i cant remeber my security question answers that i had when i first made my account

Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

Similar Messages

  • How do i reset my security questions if i dont remember the answers

    how do i reset my security  questions if i dont remember my answers?

    Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
    (76812)

  • TS1424 hi all how do you reset your security questions. i can not remember the answers. how do you reset them? i cant buy anything because it keeps coming up

    hi all how do you reset your security questions. i can not remember the answers. how do you reset them? i cant buy anything because it keeps coming up

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get them reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • How can i change my security questions if i dont remember the questions that i have?

    How can i change my security questions if i dont remember the questions that i have?

    Go to id.apple.com. Click manage your account. Sign in. On the left click on "Passwords and Security." At the bottom of your security questions there is a link to "Reset security questions by sending an email to your rescue email".
    If you didn't setup a rescue email then you need to call Applecare.

  • HT5621 I have recently just bought an iPad but before I purchase anything I need to answer my security questions, I don't remember the answers, I went to  forgotten my security questions answers but them email was sent to my old email address

    I have recently just bought an iPad but before I purchase anything I need to answer my security questions, I don't remember the answers, I went to  forgotten my security questions answers but them email was sent to my old email address

    If the email hasn't arrived after a few hours and isn't in a spam filter, you need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (106007)

  • How do i reset my security questions if i dont know the answers?

    How do ireset my security questions if i dont know the answers?

    The Three Best Alternatives for Security Questions and Rescue Mail
         1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT201303 i want to reset my security question because i cannot remember the answers... but i cannot find the "rescue email or send an email to reset"

    i want to reset my security question because i cannot remember the answers... but i cannot find the "rescue email or send an email to reset" please help m to reset my security question... tnx

    You need to contact Apple. Click here, phone them, and ask for the Account Security team.
    (87806)

  • How do i reset my security questions? i dont know the answer and it wont let me buy anything until i answer them.

    I'm trying to buy new music on iTunes, but I cant because it wants me to answer my two security questions that i dont know the answer to. I looked it up in customer service, but it says i need some rescue email that i never set up. Im confused and i just want to buy new music!

    There is nothing that anyone in the forums can do for you. You have to contact iTunes Store Support about this now. You can email them from here. Click on iTunes Store support.
    http://www.apple.com/support/itunes/contact/
    Or you can try calling one of the phone numbers and ask for iTunes Support and explain what you are trying to do.
    http://www.apple.com/contact/

  • HT201303 how do i reset my security questions if i dont remember them....i know my id and pw....

    im trying to purchase some music via itunes. At the end of the transaction after clicking buy song...it asks for my security questions since i havent purchased from my current computer....i have authorized the current desktop computer that im using....but it still asks to answer the security questions to proceed...the thing is i dont even remember what they may be...i guessed a couple times hopeing to hit the mark...but no luck.....question is how do i reset my security questions with new ones(answers)

    Click here for information. If you can't get the answers emailed to you for some reason(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
    (87275)

  • How do you reset your security question if you dont remember the email with it?

    I wanna reset my security questions but I don't remember the email with it because its not the same email as my apple id. Could someone please help me

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • I need to avoid my security question, because i dont remember the answers. and i need to authorize my account in order to purchase from the appstore

    I need to avoid my security questions, i dont know the answers, i dont remember it, and i have 30dlls on my apple id that i cant use cause of the security block. help me, ive been unable to purchase anything for about a 7 months now

    Go to https://iforgot.apple.com and follow the directions.

  • HT204088 how do I change my security questions? I cant remember the answers

    I have forgotten the answers to my security questions how do you go about resetting them?

    Check the AppleCare number for your country here:
    http://support.apple.com/kb/HE57
    Call them up, and let them know you would like to be transferred to the Account Security Team.

  • HT201209 keeps asking me to answer security questions and i dont remember the answers

    can get itunes card to work

    Assuming that the body of you post is what you asking about, not what you have as its title, then what happens when you try to redeem it ?
    If this page doesn't help and the problem is something that only iTunes Support can help you with (these are user-to-user forums), then you can contact them via this page (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

  • How can I change my original security questions? After changing my AppleID and password, I am not given an opportunity to change my security questions, which I cannot remember the answers to, so I cannot purchase any music.

    How can I change my original security questions? After changing my AppleID and password, I am not given an opportunity to change my security questions, which I cannot remember the answers to, so I cannot purchase any music.

    See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us
    Call Apple Support in your country: Customer Service: Contacting Apple for support and service

  • I'm trying to answer my security questions and it's saying the answers are wrong. How do I change this?

    I'm trying to answer my security questions and it's saying the answers are wrong. How do I change this?

    Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
    (75535)

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