HT201303 How do I look up my security questions if I have forgotten the answer?

Trying to log in to my iTunes and it is asking my security questions and I don't remember how I answered them a year ago??

You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105589)

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TS1424 Got asked 3 security questions and i have forgotten the answers how do i reset or get it to work????? HELP

Got asked 3 security questions and i have forgotten the answers how do i reset or get it to work????? HELP

Contact iTunes Support:
http://apple.com/support/itunes/contact/

How do reset my security questions if I have forgotten the answers I provided to the prior questions and it does not provide me with an option of a rescue email

How can I reset my security questions if I have forgotten the answers I provided to the security questions and the system doesn't give me an option of a rescue email address though I have provided one when registering.

Please see Kappy's User Tip here:
https://discussions.apple.com/docs/DOC-4551

HT204088 Hi it's asking my my security question and I have forgotten the answers what do I do?

Hi I wanted to download something off of App Store and because it a new one and my first time making a purchase off my iPad its asking my my security question but I have forgotten the answer what do I do?

If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address set up then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox).
Or you could see if the second half of Kappy's reply in this thread helps : https://discussions.apple.com/message/20357006#20357006

HT1918 How to change the security question if I have forgotten the answer

I have forgotten the answer to my security questions, how do I change the questions/answers?

You may contact the iTunes Store Support for assistance:
http://www.apple.com/support/itunes/contact/

I am trying to purchase apps for my new iPad but cannot do so without answering my security questions, which I have forgotten the answers to. Help!

I am trying to purchase apps for my new iPad but must answer security questions to do so; however, I have forgotten the answers. Help!

Go to the Support button above right, connect to the Express lane, iTunes, Manage Account, then change password and security...content cannot be recovered so must be changed.

HT201303 How do I access my acct and change my security questions if I have forgotten the answers entered during acct setup?

I need to reset mt security question. How do I do this. Mi have my acct ID and password. But when I go into manage account I can not find an item to change these questions.

Click on the Password & Security option.

TS2446 How can Ichange my security questions when I have forgotten the answers to the original security questions?

I wish to make a purchase through itunes but have been blocked because I cannot remember the answers to my security questions. How can I make a purchase and is there a way to reset these security questions when I don't know the answer to the original question? ... well maybe I do but can remember exactly what I answered to these questions

Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
(75671)

HT204088 Can you change the security questions if you have forgotten the answers?

I have a new Ipad 2,but when I went to buy an app it came up with my securitiy questions I had forgotten then. is there a way to change them?

https://discussions.apple.com/docs/DOC-4551

HT5312 There are no words saying to reset security question. I have forgotten my answer to my question.

There are no words saying to reset security question. I have forgotten my answer to my question.

The reset link will only show if you have a rescue email address (which is not the same thing as an alternate email address) on your account. If you aren't getting the link then that implies that you don't have one, and you won't be able to add one until you can answer your questions - you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use steps 1to 7 half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

HT5312 I want to reset my security questions as I have forgotten the ones I had.

I want to reset my security questions as I have forgotten them. I have tried following your helpful hints but when i go into my account and then security questions I see no link to click on to send a re-set security questions. I have followed what your hints say but can't get any further as there is no link what do I do.

You need to contact Apple, either through the link in that article or by phoning them.
(79059)

How do i reset my security questions if i've forgotten the answers to them?

I have used Itues for quite some time...the last time i went to upload some itunes money into my account i had to answer my security questions after signing in and trying to purchase a song. I can't not for the life of me remember how i answered my questions (stupid me)... so I am hoping there is a way to reset those???? I have money in my account but no access to spend it since i keep getting the questions aswered wrong! Please help.....

Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose iTunes Store Security and answer the bullet questions, then click
      Continue;
6. Sign in with your Apple ID and press Continue;
7. Under Contact Options fill out the information and advise iTunes that you would
      like your security/challenge questions reset;
8. Click Send/Continue.
You should get a response within 24 hours by email.
In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
a. on the device that is asking you for the security questions go to "settings", > "store" >
      tap the Apple ID and choose view"Apple ID" and sign in.
b. Tap on payment information and add a credit/debit card of your preference then select
      "done", in the upper right corner
c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
      Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
      should be asked to verify your security code for the credit /debit card and NOT the
      security questions.
d. At this time you can remove the card by going back in to edit the payment info and
      selecting "none" as the card type then saving the changes by selecting "done". You
      should now be able to use your iTunes store credit without answering the security
      questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends!

My apple id is locked due to trying to answer my security questions i have forgotten the answers to

please help me unlock my apple id, it has been locked because i have tried too many times to answer my security questions that i have forgotten the answers to. the help setttings told me that there would be a link saying "forget answers? send an email to reset the questions" but when i tried there wasnt anything there saying that, it was just blank.
if you could help me in anyway that would be amazingly helpful xx thank you

You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(95027)

How can I change my original security questions? After changing my AppleID and password, I am not given an opportunity to change my security questions, which I cannot remember the answers to, so I cannot purchase any music.

How can I change my original security questions? After changing my AppleID and password, I am not given an opportunity to change my security questions, which I cannot remember the answers to, so I cannot purchase any music.

See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us
Call Apple Support in your country: Customer Service: Contacting Apple for support and service

How do I retrieve the answers to my security questions as I have forgotten one of them?, How do I retrieve the answers to my security questions as I have forgotten one of them?

I want to purchase an app but I am being asked to answer two security questions, unfortunately I cannot remember the answer to one of them, how do I retrieve the answer or change the question?

If you can't remember the answers to the security questions, then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox).

HT201303 How do I look up my security questions if I have forgotten the answer?

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