HT201303 How do i recover my security question answers

Itunes is asking me to answer my security questions i dont know the answers how do i recover them

Welcome to the Apple Community.
Start here, then go to manage your account > Password and Security
If you have forgotten the answers, contact Apple through iTunes Store Support

Similar Messages

  • HT201303 How can I recover lost security question answers?

    Heeeelp D:

    f you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address set up then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
    You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox).
    Or you could see if the second half of Kappy's reply in this thread helps : https://discussions.apple.com/message/20357006#20357006

  • HT201303 How can I reset my security questions answers??

    How can I reset my security questions answers??
    As I can't remember that I had answer those questions earlier

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • HT5312 How do I recover my security question answers?

    Please help I can't remember my security question answers and I don't know how to recover them.. Please help!

    Go back to the article you asked this question from and use the link to contact the iTunes Store staff in the 'Additional Information' section. If you don't already have a valid rescue email address, you can't reset the questions yourself, and nobody on these boards can reset them for you.
    Setting up a rescue email address requires correctly answering two of the questions.
    (93359)

  • HT5622 How can you recover your security question answers if you have forgotten them?

    My phone got stolen a while back. So I hadn't made any purchases recently. So when it did, it asked got my security question answers and I realized I forgot them.

    It would really make you feel secure if there was a way to recover the answers?  See "More Like This" over there >>>>>
    By the way - well done. The vast majority claim they have forgotten the questions....

  • How did i recover my security question answers?

    I got a new iPod for Christmas, but I can't buy anything because they keep asking me to answer my security qustions. But the problem is...I don't know the answers. Please help me!

    Forgotten Security Questions/Answers
    You need to contact Apple by:
    1 - Use the Express lane and start here:
    https://expresslane.apple.com
    then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
    or
    Apple - Support -form iTunes Store - Contact Us
    2 - Call Apple in your country by getting the number from here:
    http://support.apple.com/kb/HE57
    or
    Apple ID: Contacting Apple for help with Apple ID account security
    3 - Use your rescue email address if you set one up
    Rescue email address and how to reset Apple ID security questions
    For general  information see:
    Apple ID: All about Apple ID security questions

  • HT1349 How do I recover my security question answers?

    I cannot purchase anything because I forgot my answers to security questions. I would like to verify I am me and change questions because I know the answers but am unsure on whether I spelled it right or what.

    See Kappy's great User Tips.
    See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
    Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
     Cheers, Tom

  • HT201303 How do I recover my security questions that I forgot?

    I forgot my security questions and I got a new phone. I tried to download a new app from iTunes and it told me that I need to answer those questions. Could someone help me out here because I have money on the account that I don't want to lose. I know my email account. I know my iTunes password and username obviously.

    Same here bro .. im pretty depressed about it . but what i did was call the apple place and they sent me to support team on the phone . what they will ask you is your seireil number . and then for the security question. if you lucky to know one out of the 3 ur in luck lol. cause then the 2nd one they will give u a message through your iphone a code and you just read that back to them . and then from there they can reset your security questions and answers. But if you have more than one devise of apple the code they may send you might be sent to one of the other random devises that you have. so make sure you have all your devise in hand so you can give them the code. if you dont like i dont have mine ... they will want you to go to supportprofile.apple.com and then they will want you to update everything on your profile and somewhere , im not sure yet where , you can put your seiriel number on the devise you want the code to be transfered to. and they will revieve that seiriel number so they know what device to send it to. hope that somewhat helps . if not , then you r screwed like me and you need to try to remember your answers to the security questions lol. good luck

  • HT201303 how do i recover my security question?

    i need  help im trying to buy stuff on a new ipad and it wont let me cause i need my security question to buy stuff on my new device....and i forgot forgot them

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
      1. Go to: Apple Express Lane;
      2. Under Product Categories choose iTunes;
      3. Then choose iTunes Store;
      4. Then choose Account Management;
      5. Now choose iTunes Store Security and answer the bullet questions, then click
          Continue;
      6. Sign in with your Apple ID and press Continue;
      7. Under Contact Options fill out the information and advise iTunes that you would
          like your security/challenge questions reset;
      8. Click Send/Continue.
    You should get a response within 24 hours by email.
    In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
    Another user had success doing the following:
    I got some help from an apple assistant on the phone. It is kind of round about way to get in.
    Here is what he said to do and it is working for me...
      a. on the device that is asking you for the security questions go to "settings", > "store" >
          tap the Apple ID and choose view"Apple ID" and sign in.
      b. Tap on payment information and add a credit/debit card of your preference then select
          "done", in the upper right corner
      c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
          Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
          should be asked to verify your security code for the credit /debit card and NOT the
          security questions.
      d. At this time you can remove the card by going back in to edit the payment info and
          selecting "none" as the card type then saving the changes by selecting "done". You
          should now be able to use your iTunes store credit without answering the security
          questions.
    It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
    Good Luck friends!

  • HT201303 how do you reset the security question answers for your itunes account if you have forgotten them?

    I have forgotten the answers to my itunes security questions, how do i rest them?

    Welcome to the Apple Community.
    Start here, and reset your password, you will receive an email with your new password, then go tomanage your account > Password and Security and change your security questions.
    If that doesn't help you might try contacting Apple through iTunes Store Support

  • HT201303 how do you see the security question answers.

    i dont remember the answers to my security questions. and help?  

    Welcome to the Apple Community.
    Start here, and reset your password, you will receive an email with your new password, then go tomanage your account > Password and Security and change your security questions.
    If that doesn't help you might try contacting Apple through iTunes Store Support

  • HT201303 How do I reset my security question answers? I can't remember them.

    I've tried every answer I can think of..

    Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

  • HT201303 How do I change my security question answers?

    I know my answers but I don't remember if I added capital letters, etc...

    Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37 --> Can I change the answers to the security questions for my Apple ID?  --> Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID (http://appleid.apple.com/) and click Manage your account.
    Forgotten security questions - https://discussions.apple.com/message/18402551  and https://discussions.apple.com/message/18625296
    More involved forgotten question issues - https://discussions.apple.com/thread/3961813
    Kappy 09/2012 post about security questions - https://discussions.apple.com/message/19569468
    John Galt's tips (09&11/2012) - https://discussions.apple.com/message/19809294 and https://discussions.apple.com/message/20229239
    If none of the above work, contact iTunes Support at http://www.apple.com/support/itunes/contact/ and follow the instructions to report the issue to the iTunes Store.

  • How can i recover my security questions and answer

    How can i recover my security questions and answer?

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • How can i recover my security questions without the link to send the answers to my email?

    how can i recover my security questions without the link to send the answers to my email?

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    (125931)

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