HT201303 how do i reset my itunes security questions

how do i reset my itunes security questions

Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team.

Similar Messages

  • HT201303 how do i reset my two security questions ive forgotten them.

    how do i reset my two security questions ive forgotten them.

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
      1. Go to: Apple Express Lane;
      2. Under Product Categories choose iTunes;
      3. Then choose iTunes Store;
      4. Then choose Account Management;
      5. Now choose iTunes Store Security and answer the bullet questions, then click
          Continue;
      6. Sign in with your Apple ID and press Continue;
      7. Under Contact Options fill out the information and advise iTunes that you would
          like your security/challenge questions reset;
      8. Click Send/Continue.
    You should get a response within 24 hours by email.
    In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
    Another user had success doing the following:
    I got some help from an apple assistant on the phone. It is kind of round about way to get in.
    Here is what he said to do and it is working for me...
      a. on the device that is asking you for the security questions go to "settings", > "store" >
          tap the Apple ID and choose view"Apple ID" and sign in.
      b. Tap on payment information and add a credit/debit card of your preference then select
          "done", in the upper right corner
      c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
          Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
          should be asked to verify your security code for the credit /debit card and NOT the
          security questions.
      d. At this time you can remove the card by going back in to edit the payment info and
          selecting "none" as the card type then saving the changes by selecting "done". You
          should now be able to use your iTunes store credit without answering the security
          questions.
    It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
    Good Luck friends!

  • HT201303 How can I reset the 2 security questions, I forgot the answers.

    How do I reset the 2 security questions , Best childhood friend and where you were Jan 1 2000

    Welcome to the Apple Community.
    Contact Apple through iTunes Store Support, and explain that you have forgotten your 3 security questions, that you can reset your password, but doing so doesn't reset your security questions.
    Explain that after resetting your password, you are still asked for the answers you have forgotten, before you can gain access to My Apple ID > Manage your account > Password & security, which is where you need to be to change your answers.
    Remember, support will receive hundreds, if not thousands of requests per day, some from people trying it on, others with little explanation and others that are written extremely poorly. Take the time to explain your situation properly, be precise and concise, brief but comprehensive.

  • How do i reset my iTunes security questions?

    How do I Reset m'y iTunes security questions? I havé forgotten the answers. Thx, Chris

    Hey there Chris,
    It sounds like you need to reset your Apple ID security questions. The following article should help you out named:
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    You can edit or delete your rescue email address at My Apple ID. To edit your rescue email address:
    Navigate to My Apple ID using your web browser.
    Click "Manage your account"
    When prompted, sign in using your Apple ID and password.
    Click Password & Security
    You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
    Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
    Thank you for using Apple Support Communities.
    Regards,
    Sterling

  • HT201303 how do i reset my  account security questions

    how do i reset my  account security questions

    Same thing happened to me. I called Apple support, but my ipod wasn't registered on my account and I couldn't remember my security questions. So now i have to make a new account.

  • HT1725 How do you reset your iTunes security questions if you forget them?

    I want to get a song on iTunes.so I went on and it needed the security question answer.But I forgot it, so how do I reset it?

    Click here and search the article for '2 out of 3' without the quotes; in the case of forgotten answers, this generally involves either a message being sent to your rescue email address or contacting the iTunes Store staff directly.
    (74893)

  • HT5312 How can I reset the iTunes security questions i forgot

    Ok i want to make a purchase but can't because i need to answer security questions i forgot them. How do I reset them through email because i cannot call so is there a way to reset through email ?

    Hello Chris,
    Welcome to the Apple Support Communities.  I found some information about how to reset your security questions if you have forgotten the answers:
    What should I do if I don't remember the answers to my Apple ID security questions?
    Try answering them at least once to see if you can get them right, even if you are not sure you remember the answers to your security questions.
    If you are confident you can't remember them, try one of the following:
    If you have three security questions and a rescue email address
    sign in to My Apple ID and select the Password and Security tab to send an email to your rescue email address to reset your security questions and answers. 
    If you have one security question and you know your Apple ID passwordsign in to My Apple ID and select the Password and Security tab to reset your security question.
    If you have one security question, but don't remember your Apple ID passwordcontact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
    Note: If you have forgotten your password and answer your security questions incorrectly too many times in a row, you will be unable to try to answer your security questions for a period of time. During that time you will not be able to reset your password and will not have access to your account.
    You can find the full article here:
    Apple ID: All about Apple ID security questions
    http://support.apple.com/kb/HT5665
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • How can I reset my itunes security questions

    I forgot my apple security questions and I just. Got a new gift card and I can't buy anything because I need my security questions
    What do I do know?

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.
    (96487)

  • HT5312 How can I reset my Itunes security questions?

    My account is telling me to answer questions that i dont remember answering when i created my account. How can I fix them so I can buy stuff.

    Didn't the link to contact the iTunes Store staff in the 'Additional Information' section of that article work for you? If you don't already have a valid rescue email address, only Apple itself can reset the questions.
    (91039)

  • HT201303 how do i reset answers to security questions?

    i need help im trying to update to ios6 and cant remember my answers to the security questios

    Check the AppleCare number for your country here:
    http://support.apple.com/kb/HE57
    Call them up, and let them know you would like to be transferred to the Account Security Team.

  • How to reset your itunes security question answers

    How do i reset my itunes security question answers

    Go here, and click "Manage Account" on the left:
    http://www.apple.com/support/appleid/

  • How do I reset my itunes security answers?

    How do I reset my itunes security questions if I've forgotten the original answers? Searching for answers on Google has gotten me nowhere. Please help.

    See Kappy's previous write-up.
      Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

  • HT201303 I reset my iTunes Security Questions and when I go into the Apple Store to buy a TV Show it is still asking me the old security questions, not the new ones... How do I make iTunes ask me the new security questions?

    I reset my iTunes Security Questions and when I go into the Apple Store to buy a TV Show it is still asking me the old security questions, not the new ones... How do I make iTunes ask me the new security questions?

    Get prepared for some bad news, then contact iTS.
    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

  • How do i reset my apple security questions when i cant find there is no reset button on my screen and i tried itunes and iclould

    how do i reset my apple security questions when i cant find there is no reset button on my screen and i tried itunes and iclould

    See Kappy's previous discussion.
    HT5312 How to recover security...: Apple Support Communities

  • HT5312 How can I reset my email security question?

    How can I reset my email security questions?

    Didn't the link to contact the iTunes Store staff in the 'Additional Information' section of that article work for you? If you don't already have a valid rescue email address, only Apple itself can assist with recovering lost answers.
    (89699)

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