HT201303 How do I reset my security questions I forgot them

I bought iTunes account money and I have to verify my questions for te first purchase on my device and I don't remember my answers :-/

Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
This definitely works:
Go to: Apple Express Lane;
Under Product Categories choose iTunes;
Then choose iTunes Store;
Then choose Account Management;
Press Continue;
Now choose iTunes Store Security and answer the bullet questions, then click Continue;
Sign in with your Apple ID and press Continue;
Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
Click Send.
You should get a response within 24 hours by email.

Similar Messages

  • HT5312 How do u reset my security questions I forgot them

    How do u reset my security because I forgot them and all I can do is buy them off the computer and not my iPod touch

    http://support.apple.com/kb/HT5312
    -If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com.  Clicking the link will send the reset to your rescue email address (NOTE:  This is not the same address as your Apple ID email)
    -If there is no link on the page, then you didn't establish a rescue email address.  Contact AppleCare at 800.694.7466 (If you are in the US), and ask for account security.  You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
    -If you are not in the US, click http://support.apple.com/kb/HT5699 - Apple ID: Contacting Apple for help with Apple ID account security
    HTH

  • How do i reset my security questions i forgot the answers to them?

    How do i reset my security questions i forgot the answers to them?

    Ok, same here, purchases cant be made, becouse as an addition to the password, apple wants your answer to security questions now... The problem with that questions is, the answers were never needed and now long forgotten!
    A quicklink from Neil DOESNT solve nothing. As I first sign in to Apple, got My Apple ID, no RESCUE EMAIL was needed. With no such email I have NO CHANCE to reset this security questions.
    If I reset my password, there in NO OPTION to reset this security questions as well.
    So, I am strandend with some 30 bucks on my Apple acount and for now no way to spend it, thats OK, but some Apps want authentication for even updating, so I am stuck with no updates either... I purchased for about 500 bucks in last years from Apple, maybe thats it for me...
    (Apple ***** more and more, maybe ut ist time to move to Android; a personal opinion).
    A SOLUTION? Is there a way reseting your security questions with ONLY your Apple ID, the password for it nad a primary and alternate email; without a rescue email setup and no way to set it up???
    Thx for your support, for long time I know now there is no help to be expected from Apple Service...

  • I cant reset the security questions i forgot them so what do i do? and i cant find the reset secuirty question to click on it

    i cant reset the security questions i forgot them so what do i do? and i cant find the reset secuirty question to click on it

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
    Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                             Apple ID- All about Apple ID security questions.

  • Hello. I can not reset my security questions. i forgot them. can you help me because I could not sent any email to mine.

    hello. I can not reset my security questions. i forgot them. can you help me because I could not sent any email to mine.
    <Email Edited By Host>

    The next option is to contact apple support & they have a team which can help you to reset security questions.
    Taz

  • HT201303 How do I reset my security questions?

    How do I reset my security questions in iTunes? It has asked me to answer my security questions since its my first time using my iTunes Store on my iPhone 5 and I forgot the answers.

    Check the AppleCare number for your country here:
    http://support.apple.com/kb/HE57
    Call them up, and let them know you would like to be transferred to the Account Security Team.

  • HT201303 How do you reset your security questions if you do not know the answers?

    How do you reset your security questions if you do not know the answers?

    If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address set up then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
    You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox).
    Or you could see if the second half of Kappy's reply in this thread helps : https://discussions.apple.com/message/20357006#20357006

  • HT201303 how do i reset my security questions if i dont remember them....i know my id and pw....

    im trying to purchase some music via itunes. At the end of the transaction after clicking buy song...it asks for my security questions since i havent purchased from my current computer....i have authorized the current desktop computer that im using....but it still asks to answer the security questions to proceed...the thing is i dont even remember what they may be...i guessed a couple times hopeing to hit the mark...but no luck.....question is how do i reset my security questions with new ones(answers)

    Click here for information. If you can't get the answers emailed to you for some reason(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
    (87275)

  • HT201303 How do I reset the security questions?

    Anyone know how to do this? it locks me out for 8hrs - and I can't remember the original answers.  Thanks.

    Increadible - I buy a new iPad 3, want to purchase an HD movie, and it does not allow me to purchase it because it requires the security questions.  Can you please get me some sanity here?  How do I reset these security questions please!  How an I to spend money with Apple if you are too secure to help me spend it!  Thanks.

  • HT201303 How can I reset my security questions answers??

    How can I reset my security questions answers??
    As I can't remember that I had answer those questions earlier

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • HT201303 How can I reset my security question ??

    How can I reset my security question ?? I cannot download anything from iTunes before I answer and I forgot the answers.

    Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37 --> Can I change the answers to the security questions for my Apple ID?  --> Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID (http://appleid.apple.com/) and click Manage your account.
    Forgotten security questions - https://discussions.apple.com/message/18402551  and https://discussions.apple.com/message/18625296
    More involved forgotten question issues - https://discussions.apple.com/thread/3961813
    Kappy 09/2012 post about security questions - https://discussions.apple.com/message/19569468
    John Galt's tips (09/2012) - https://discussions.apple.com/message/19809294
    If none of the above work, contact iTunes Support at http://www.apple.com/support/itunes/contact/ and follow the instructions to report the issue to the iTunes Store.

  • HT201303 how do i reset my security questions which i forgot

    how do i reset my security questions on my itunes account on a pc?

    You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
    (96326)

  • How do I reset my security questions without answering them if I forgot them?

    How do I reset my security questions? I forgot mine and everyone says to go to management and change the questions from there but when I do that they ask me to answer the original ones first that I forgot

    Security questions:
    https://discussions.apple.com/docs/DOC-4551

  • Please, reset my security questions, I forgot them

    please, reset my security questions, I forgot them

    Read here:
    http://support.apple.com/kb/ht5312
    If nothing works, either:
    Go here, ask for assistance:
    https://getsupport.apple.com/GetproductgroupList.action
    Or, call AppleCare & ask for "Account Security".

  • HT201303 How do I reset my security question answers? I can't remember them.

    I've tried every answer I can think of..

    Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

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