HT201303 How do I verify my account information?

I've changed computers and itunes doesn't recognize the new computer and I'm trying to make a purchase and can't, how do I remedy this situation?

iTunes Store: About authorization and deauthorization - http://support.apple.com/kb/HT1420 - and another helpful post: https://discussions.apple.com/message/17828050
iTunes application window (not Finder or a browser) > menus at top >  Store menu > drag down to Authorize This Computer. (In earlier versions of iTunes, access this option from the Advanced menu).

Similar Messages

  • HT201303 how do i verify my account when i accesed from a new computer or device?

    how do i verify my account when i accesed from a new computer or device?

    sdackley6 wrote:
    Is this going to delete all my previous music?
    Yes. By design an iPhone will sync iTunes content with ONE computer at a time. Any attempt to sync such content with a second computer will result in ALL iTunes content being first erased from your phone, to be replaced with the content from the second computer. Apple provides no way to transfer non-purchased iTunes content from your phone to any computer. For that, you'll have to use third-party software:
    http://www.wideanglesoftware.com/touchcopy/index.php

  • HT201303 How do I  verify my account to use apple tv not working when I put in my account details

    I need to verify my payment purchases information in order to use my apple tv.  please assist. Merry xmas
    j

    Exactly as the instructions say to.  Enter the information requested on ATV.  If you have passed that screen you can verify the info in iTunes.

  • How do I get past "Unable to Verify Hotmail Account Information" on iPad2?  Can't retrieve my Hotmail e-mails from my iPad, Help!

    Bought a new iPad2 with wi-fi access.  I am at home on my wi-fi network using iPad.  Trying to add my Hotmail account to the iPad so I can retrieve my e-mail messages.  When I try to add the Hotmail e-mail account to the iPad, I select Windows Live Hotmail on the iPad.  I then enter my Hotmail e-mail address and Hotmail password in the iPad.  The iPad then says Verifying.  Then a box pops up saying "Hotmail Account, Unable To Verify Account Information".  I spent about an hour on the phone with iPad support and they tried everything they could to no avail.  iPad support said I would need to contact Hotmail support.  I have learned that Hotmail does not have a support phone number that you can call, only a search area that is of no help.  I am able to log onto my Hotmail e-mail account no problem on my regular computer.  I was able to program my wife's Comcast.net e-mail into the iPad no problem and bring up her e-mail on the iPad.  I can not get past the "Unable to verify Hotmail Account Information" message on the iPad.  Frustrated, want to be able to retrieve my Hotmail e-mail messages from my iPad, please help!  Thank you.

    My hotmail was working properly until one month ago , then I do not what happens ... My mistake has been to cancel that account and try to re-load it... I am blocked at "unable to verify account details".
    I read and follow carefully all your steps here above but it is not working!!
    I also try to ask securiry code to mocrosoft and put it instead of hotmail password when creating new Ipad account but nothing.
    I try to go everywhere on microsfot pages and on my mail account setting but I can not find any help from there. From PC is working
    I try to choose "other" from the list of account and insert there hotmail account, both indicated adsHOTMAIL or OUTLOOK, but in this case it tells me "username or password for POP3.live.com are uncorrect.... what is POP3.live.com??
    I already try everything find in the net here and elsewhere ... I have hotmail account since years can not thik to change it .... Some other help?? Some indication I have not yet try?
    Why does not appear OUTLOOOK from the choice of default account in the "add account section"????!??!????

  • HT201303 I need to change my account information, how do I do that please

    How can I change my account information?

    Hi R.taws9,
    Thanks for visiting Apple Support Communities.
    Log into the My Apple ID page at http://id.apple.com to edit your account information.
    If you would like to change the information associated with your iTunes Store account, see the instructions here:
    iTunes Store: Changing your payment information
    http://support.apple.com/kb/ht1918
    Best Regards,
    Jeremy

  • Hello I have a problem with security questions and i cant reset to my email  The error was   Exceeded Maximum Attempts  We apologize, but we were unable to verify your account information with the answers you provided to our security questions. You have

    Hello
    I have a problem with security questions and i cant reset to my email
    The error was
    Exceeded Maximum Attempts
    We apologize, but we were unable to verify your account information with the answers you provided to our security questions.
    You have made too many attempts to answer these questions. So, for security reasons, you will not be able to reset password for the next eight hours.
    Click here      for assistance.
    i waited more than eight hours. and back to my account but it is the same ( no change ) i cant find forgot your answers
    http://www.traidnt.net/vb/attachment...134863-333.jpg
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    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • When i go to sing into apple id it says "We apologize but we are unable to verify your account information online". When i go to "Not sure if you have an Apple ID?" It says "We apologize but we are unable to verify your account information online"

    When i go to sign into apple id it says "We apologize but we are unable to verify your account information online". When i go to "Not sure if you have an Apple ID?" It says "We apologize but we are unable to verify your account information online" When i try to sign in with my email it says "you already have an account????

    Might I suggest a password reset?
    Maybe you can click on the Reset Password link instead of trying to log in at appleid.apple.com.
    I'm not sure if that would work, but its worth a try.
    ~Lt. Leviathan

  • I changed my apple id but the apple id for icloud did not change on my mac.  How do I get icloud account information to change and match my new apple id?

    I changed my apple id but the applie id for icloud did not change on my mac in system preferences. 
    I have changed my apple id on system preferences under users and groups but the icloud preferences don't pick up the change.
    I restarted my computer, and still no change.
    I have been using icloud under my old apple id for mail calendars and notes.
    How do I get icloud account information to change on my mac's system preferences and match my new apple id?
    I am missing something.
    Please help.  Thanks.

    Thank you Roger, your solution gave me the courage to sign out of Systems Preferences.  The pop up told me it was going to delete my contact and other information from my mac, so I was hesitant to do that.  Well I did as you directed and I was able to sign in with my new apple id and I did not lose the information the pop up threatened I was going to.  So again thank you.  It is the little things that make a big difference sometimes.

  • I'm trying to verify my apple id but when i log into icloud to get the email it says 'the apple id has not been verifed.' So how do i verify my account if it wont let me log into to icloud mail?

    I'm trying to verify my apple id but when i log into icloud to get the email it says 'the apple id has not been verifed.' So how do i verify my account if it wont let me log into to icloud mail? stressing me out please help me

    You have to respond to the verification email that Apple should have sent to you by clicking the Verify Now link.  Make sure you check the email address you used to set up your iCloud account.  This would not normally be an @icloud.com email address.  Also make sure you check the spam/junk folder as well as the inbox.  If it isn't there, go to https://appleid.apple.com, click Manage your Apple ID, sign in, click on Name, ID and Email addresses on the left, then to the right click Resend under your Primary Email Address to resend the verification email.

  • I am unable to add hotmail account into my ipad 2.  Hotmail says the problem is with apple since I can access the account in all other devices except my ipad. I need to get pass, "unable to verify my account information"  Apple personnel appear helpless

    I have an Ipad2 and have tried severally to re-add my hotmail account but couldn't.  In collaboration with Apple personnel today (10/17/2012), we routed the Settings and General via the home page but solution appears elusive.  I can't get pass "Unable to verify your account information"  Hotmail feedback has it that the problem is with the iPad since I can access the hotmail account on my laptop, desktop, and smart phone,  Can someone please help me in this matter. 

    I see you have resolved this problem but for anyone else trying to sort out their Hotmail account on their iPad try the following:
    Try deleting your Hotmail account from your iPad/iPhone (making sure you can access your emails from your PC or other device as all your email history will also be deleted). Then under Settings go to 'Add an account' and click 'Other'(don't use the Hotmail heading). Fill in the required details for your Hotmail account and wait for account to be verified. This has just worked for me. Good luck!

  • How can I recover my account information I lost all the details and only remember my email address

    how can I recover my account information I lost all the details and only remember my email address

    https://getsupport.apple.com/Issues.action

  • HT1937 I wanted to know how i can remove my account information off my iphone, because i keep trying to update my apps and it asks me to fix my billing information seeing as my card is now empty at the moment, it acts as if my updates cost money.

    I wanted to know how i can remove my account information off my iphone, because i keep trying to update my apps and it asks me to fix my billing information seeing as my card is now empty at the moment, it acts as if my updates cost money.

    Hi Broken Smoke,
    Welcome to Apple Support Communities.
    You can change the iTunes Store information associated with your Apple ID, and select None as your payment option. See the steps in this article for help:
    iTunes Store: Changing account information
    http://support.apple.com/kb/ht1918
    Changing your account information using an iOS device:
    Tap Settings on the Home screen.
    Tap iTunes & App Stores.
    Tap on your Apple ID. (If you are not signed in, enter your Apple ID and password, and tap Sign In.)
    Tap View Apple ID.
    Enter your Apple ID password.
    To update your name, billing address, or payment information, follow these instructions:
    In the Edit section, tap Payment Information.
    Update the information that you want to change.
    Tap the Done button when finished.
    Have a great day,
    Jeremy

  • HT201665 How do I verify my account. I have resent it heaps of times and have checked all my folders in email?

    How do I verify my account. I have checked all folders in my email and have resent it several times and still nothing?

    Apple ID security issues -
    Account security issues almost always require you to speak directly to an Apple representative to securely establish your identity as the account holder. You can set it up so that Apple calls you, either immediately or at a time convenient to you.
    1. Go to http://www.apple.com/support/appleid/
    2. Choose Contact Support and click Contact Us
    3. Choose Other Apple ID Topics and choose the appropriate topic for your issue (Security questions or password)
    4. Choose, No Thanks, Continue
    5. Choose the best method for you for contacting Apple

  • HT1551 A prompt comes up on my TV screen when I try and purchase a movie "before you can make any purchases you must go to Itunes store on your computer and verify your account information". Have tried to do this to no avail - all my purchase and address

    A prompt comes up on my TV screen when I try and purchase a movie "before you can make any purchases you must go to Itunes store on your computer and verify your account information". Have tried to do this to no avail - all my purchase and address details

    it is a problem with the latest update.  nothing you can do will fix it, besides rolling your apple tv back to the last update.

  • How do i reset bank account information in apple account

    how do i reset bank account information in apple account

    If you mean that you want to change or remove your payment details then on your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link.  If you are doing it on an iOS device (iPad, iPhone or iPod Touch) then tap on your id in Settings > iTunes & App Store (Settings > Store on iOS 5 and below) and tap on 'View Apple ID' on the popup and log into your account  - that should also give you a payments link on your account's page.
    Changing payment info : Change or remove your payment information from your iTunes Store account (Apple ID)
    If you want to remove your payment details and aren't getting the 'none' option on the payment details screen : Why can’t I select None when I edit my Apple ID payment information ?

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