HT201303 How to reset my fogotten security question

I forgot the answers or the security questions. Now that i wanted to buy something on my new mac mini, its asking for the security question. How to reset it ?

Click here for information. If you can't reset them through the method described in that article or by sending yourself a rescue email(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section.
It isn't possible to create a rescue email address without correctly answering two of the questions.
(103618)

Similar Messages

  • HT201303 How do I change my security Questions if I can't remember them.. :/

    Help me

    From a Kappy  post
    The Best Alternatives for Security Questions and Rescue Mail
    1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    2.  Call Apple Support in your country: Customer Service: Contact Apple support.
    3.  Rescue email address and how to reset Apple ID security questions.
    An alternative to using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • I do forgot my Apple ID security question, please help me how to rescue email address or how to reset Apple ID security questions?

    I do forgot my Apple ID security question, please help me how to rescue email address or how to reset Apple ID security questions?

    From another post:
    On your browser, whether Safari, Google Chrome or otherwise, navigate tohttps://appleid.apple.com.
    Once here click Manage your Apple ID button and sign into your iCloud account. Here, on the left side select Password and Security and this will list options on the right side. You should be able to see an option to reset your security questions.
    Note other links in realtion to rescue email address:http://support.apple.com/kb/HT5312
    If you cannot see or reset your security question, or even obtaining an error, then you would have to contact Apple directly: http://support.apple.com/kb/HE57. Here you would explain the issue, transfer you to an Account Security Agent who will be able to veritfy your identity and assist you in the resetting of you security questions.

  • HT5312 how to reset Apple ID security questions ?

    how to reset Apple ID security questions ?

    If you can't do it through the instructions that article provides, contact the iTunes Store staff through the link in it.
    (75353)

  • How can reset apple ID security questions? Plz someone help me !!

    I forgot to answer to the secret questions on APP store !

    1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for support
            and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions
    5. For online assistance use Apple - Support - Express Lane

  • How to reset Apple ID security questions? i don't speak english

    how to reset Apple ID security questions? i don't speak english

    Click here for information. If you can't reset them through the method described in that article or by sending yourself a rescue email(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section.
    It isn't possible to create a rescue email address without correctly answering two of the questions.
    (99835)

  • How to reset Apple ID security questions i have forgotten

    how to reset Apple ID security questions i have forgotten

    SECURITY QUESTIONS
    Read this note for information on how to reset the security questions http://support.apple.com/kb/HT5312

  • HT201303 how do i get my security question?

    how to i find or reset my security question in order to buy apps from my iphone 5c

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contacting Apple for support or
              Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
              Account Security.
         3.  Rescue email address and how to reset Apple ID security questions.
    How to Manage your Apple ID: Manage My Apple ID

  • HT201303 How do I change my security questions, if I don't know my old ones?

    How do I change my security questions, if I don't remember my old ones?

    From a Kappy  post
    The Three Best Alternatives for Security Questions and Rescue Mail
       1. Use Apple's Express Lane.
    Go to https://expresslane.apple.com ; click 'See all products and services' at the
    bottom of the page. In the next page click 'More Products and Services, then
    'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
    ID security questions' and click 'Continue'. Please be patient waiting for the return
    phone call. It will come in time depending on how heavily the servers are being hit.
    2.  Call Apple Support in your country: Customer Service: Contact Apple support.
    3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • How to reset my Apple Security Questions?

    How to reset my Apple Security Questions?

    Read here:
    http://support.apple.com/kb/ht5312
    If nothing works, either:
    Go here, ask for assistance:
    https://getsupport.apple.com/GetproductgroupList.action
    Or, call AppleCare & ask for "Account Security".

  • HT5312 How to reset the forgotten security questions/answer.thanks ???

    dear, gents
    please help me How to reset the forgotten security questions/answer.thanks
    best regards
    Andam

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (102966)

  • HT5312 Rescue email address and how to reset Apple ID security questions

    Rescue email address and how to reset Apple ID security questions

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT201303 How do you change your security question?

    How do you change your security question for iTunes?

    If you can remember them then you can login here and change them : https://appleid.apple.com
    If you don't know them and you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
    You should get an email reply within, I think, about 24 to 48 hours (and check your Spam folder as well as your Inbox)

  • HT201303 how can i change the security question's answers??

    how can i change the security question's answers??
    i forgot the answers what should i do ??

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    If all else fails:
    Go to: Apple Express Lane;
    Under Product Categories choose iTunes;
    Then choose iTunes Store;
    Then choose Account Management;
    Press Continue;
    Now choose iTunes Store Security and answer the bullet questions, then click Continue;
    Sign in with your Apple ID and press Continue;
    Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
    Click Send.
    You should get a response within 24 hours by email.

  • How to reset your itunes security question answers

    How do i reset my itunes security question answers

    Go here, and click "Manage Account" on the left:
    http://www.apple.com/support/appleid/

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