HT201303 How to reset my secruity question cause i don't know it?

Please someone help. I'm trying to buy some music and videos to watch but since i forgot my secruity question i do it. Write back please.

You will have to contact Support. Go to https://expresslane.apple.com ; select 'More Products and Services', then 'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple ID security questions' and click 'Continue'.

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When I sign in to my Apple ID how do I reset my security questions if I don't know them

How can u reset ur security questions when u don't know them

Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a valid rescue email address, then use this procedure:
         Rescue email address and how to reset Apple ID security questions.
     2. Fill out and submit this form. Select the topic, Account Security. You must
         have a Rescue Email to use this option.
     3. This is the only option if you do not already have a valid Rescue Email.
         These are telephone numbers for contacting Apple Support in your country.
         Apple ID- Contacting Apple for help with Apple ID account security. Select
         the appropriate country and call. Ask to speak to the Account Security Team.
Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
                         Apple ID- All about Apple ID security questions.

HT201303 how can reset the security question and answer ?

how can reset the security question and answer ?

Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose iTunes Store Security and answer the bullet questions, then click
      Continue;
6. Sign in with your Apple ID and press Continue;
7. Under Contact Options fill out the information and advise iTunes that you would
      like your security/challenge questions reset;
8. Click Send/Continue.
You should get a response within 24 hours by email.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
a. on the device that is asking you for the security questions go to "settings", > "store" >
      tap the Apple ID and choose view"Apple ID" and sign in.
b. Tap on payment information and add a credit/debit card of your preference then select
      "done", in the upper right corner
c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
      Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
      should be asked to verify your security code for the credit /debit card and NOT the
      security questions.
d. At this time you can remove the card by going back in to edit the payment info and
      selecting "none" as the card type then saving the changes by selecting "done". You
      should now be able to use your iTunes store credit without answering the security
      questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends!

How do i reset my security questions if i don't know the answers to the current ones?

We forgot our security questions, and now we can't purchase anything on itunes because someone tried to hack our account leading to the computer asking us for our security questions, which we don't know. Is there anyway we could resest them?

1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
    a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    b. Call Apple Support in your country: Customer Service: Contacting Apple for support
        and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions

HT5552 How do I reset the security questions when u don't know the answers to any of them

How do u reset ur security questions when u don't even remember setting them and apple won't help u with them. They say u have to know 1 of the answers to 1 of the questions and we keep telling them that we don't know any of them

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

I Am So Mad At Apple Because I Can't Purchase A Game And Have a Secruity Question And I Don't Know It Why?

So I Need Help Cause I Don't Know My Secruity Question I Didn't Know But I Forgot Please Help Me And Sooner Or Later I'll Ge a Respond...

https://discussions.apple.com/thread/4525958
https://discussions.apple.com/thread/4525888
https://discussions.apple.com/thread/4526518
https://discussions.apple.com/thread/4530306
https://discussions.apple.com/thread/4530660
https://discussions.apple.com/thread/4530464
https://discussions.apple.com/thread/4531094
https://discussions.apple.com/thread/4536314
https://discussions.apple.com/thread/4536338
https://discussions.apple.com/thread/4536365
https://discussions.apple.com/thread/4536329
https://discussions.apple.com/message/19402953

HT201303 how to reset my security question because i already forget it

can someone help me to reset my security question because i forget it already thanks and God bless

If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address set up then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox).
Or you could see if the second half of Kappy's reply in this thread helps : https://discussions.apple.com/message/20357006#20357006

HT5622 how to reset your security questions. when you don,t   remember   your the answers to the questions

i cant remember the answers to the security questions how do i reset the answer

The Three Best Alternatives for Security Questions and Rescue Mail
     If you do not have success with one, then try another:
        1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        2. Call Apple Support in your country: Customer Service: Contact Apple support.
        3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

I want to reset my security questions, because I don't know them. I have 2 alternative emails registered with my account. How could I do it?

I want to make purchases but I can't because it asks me for the security question which I do not know.

alexisjo wrote:
... asks me for the security question which I do not know.
See Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security
Or Here > Apple Support iTunes Store Contact

I'm trying to reset my security questions but I don't know what email it's sending to

It won't let me download music off my phone till I answer my security questions but I forgot them. I tried resetting them but the email is sending to an email that isn't mine. I don't know what to do.

The email address that shows for the reset link will be the rescue email address that you put on your account. If you don't have access to that email account (you won't be able to change the rescue emai address until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to view/updat your rescue email address for potential future use : http://support.apple.com/kb/HT5312

How do I reset my security questions when I don't know my rescue email?

I went to get rid of my credit card information on my account in favor of using gift cards, when I was asked my security questions. This had never happened before but i answered to the best of my abilties and the answers came up as wrong. Below I was asked if I wanted to have the answers or reset instructs sent to my email, but the email with only the first letter showing didnt match the only email I have ever had. How do I get onto my account?

See Here. Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact

HT5312 How do I reset my security questions? I don't know them?

Can you help me reset them?

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57

Apple ID won't let me reset my security questions. I don't know what I'm doing wrong?

I have tried multiple times but it won't let me. I have to change them because I forgot what the original ones are. Help!?

  Congratulations on being the next victim of Apple's current SNAFU!  
If you don't have a rescue email address set, then you're SoL.
If you do, then reset your info and check in there.
If not, you'll have to contact iTS, and wait for God knows how long for Apple to complete its pending investigation in this SNAFU.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

My lifetime calls is glitched at 4,924,000,000 and I can not figure out how to reset this PLEASE HELP URGENTLY I don't know how to resolve this

My IPhones total life time calls is at 4,924,000,00 and I can't figure out if this is a glitch because I know that I have DEFIANTLY not called for that long I don't know if this will be resolved but someone PLEASE HELP

Glad it helped!
For what it's worth, I suspect you'd have to restore the phone as new to resolve the issue. If it were mine, I'd probably elect to live with the weirdness rather than go through the fuss of a restore.
Best of luck.

HT201303 How do you reset your security questions if you do not know the answers?

How do you reset your security questions if you do not know the answers?

If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address set up then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox).
Or you could see if the second half of Kappy's reply in this thread helps : https://discussions.apple.com/message/20357006#20357006

HT201303 How to reset my secruity question cause i don't know it?

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