HT201303 How to reset security questions? I forgot security questions. :(

I forgot my security questions.
Please tell me how to reset security questions!
Thanks.

The Three Best Alternatives for Security Questions and Rescue Mail
    1. Use Apple's Express Lane.
          Go to https://expresslane.apple.com ; click 'See all products and services' at the
          bottom of the page. In the next page click 'More Products and Services, then
          'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
          ID security questions' and click 'Continue'. Please be patient waiting for the return
          phone call. It will come in time depending on how heavily the servers are being hit.
     2.  Call Apple Support in your country: Customer Service: Contact Apple support.
     3.  Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

Similar Messages

  • HT5312 I want buy Apps but need security questions,i forgot security questions and i forg reset security info email address. how can i do.  I know my ID and passworld

    I want buy Apps but need security questions,i forgot security questions and i forg reset security info email address. how can i do.  I know my ID and passworld
    i cant rember questions and my reset security info email(address and passworld)
    How can i do? i want buy apps but need ask this questions.......

    Welcome to the Apple Community.
    Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
    If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

  • How do I get account when forgot security questions?

    How do I get account when forgot security questions?

    select manage account at appleid.apple.com then select passwords and security, you can reset questions through your email there

  • How to reset password if i forgot my current password

    how to reset password if i forgot my current password

    If the user account is associated with an Apple ID, and you know the Apple ID password, then maybe the Apple ID can be used to reset your user account password. In OS X 10.10 and later, this option also works with FileVault, but only if you enabled it when you activated FileVault. It's not retroactive. Otherwise, see below.
    Note: If you've activated FileVault, this procedure doesn't apply. Follow instead these instructions.
    Start up in Recovery mode. When the OS X Utilities window appears, select
              Utilities ▹ Terminal
    from the menu bar at the top of the screen—not from any of the items in the OS X Utilities window.
    In the window that opens, type this:
    resetp
    Press the tab key. The partial command you typed will automatically be completed to this:
    resetpassword
    Press return. A Reset Password window opens. Close the Terminal window to get it out of the way.
    Select the startup volume ("Macintosh HD," unless you gave it a different name) if not already selected. You won't be able to do this if FileVault is active.
    Select your username from the menu labeled Select the user account if not already selected.
    Follow the prompts to reset the password. It's safest to choose a password that includes only the characters a-z, A-Z, and 0-9.
    Select
               ▹ Restart
    from the menu bar.
    You should now be able to log in with the new password, but the Keychain will be reset (empty.) If you've forgotten the Keychain password (which is ordinarily the same as the login password), there's no way to recover it.

  • HT201303 How to reset my fogotten security question

    I forgot the answers or the security questions. Now that i wanted to buy something on my new mac mini, its asking for the security question. How to reset it ?

    Click here for information. If you can't reset them through the method described in that article or by sending yourself a rescue email(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section.
    It isn't possible to create a rescue email address without correctly answering two of the questions.
    (103618)

  • HT201303 How to reset Security question and awsers?

    Hi
    How to reset Security question and awsers?

    If you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps on this page will give you a reset link on your account : http://support.apple.com/kb/HT6170
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps on this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5620
    Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • HT201303 how can reset the security question and answer ?

    how can reset the security question and answer ?

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
      1. Go to: Apple Express Lane;
      2. Under Product Categories choose iTunes;
      3. Then choose iTunes Store;
      4. Then choose Account Management;
      5. Now choose iTunes Store Security and answer the bullet questions, then click
          Continue;
      6. Sign in with your Apple ID and press Continue;
      7. Under Contact Options fill out the information and advise iTunes that you would
          like your security/challenge questions reset;
      8. Click Send/Continue.
    You should get a response within 24 hours by email.
    Another user had success doing the following:
    I got some help from an apple assistant on the phone. It is kind of round about way to get in.
    Here is what he said to do and it is working for me...
      a. on the device that is asking you for the security questions go to "settings", > "store" >
          tap the Apple ID and choose view"Apple ID" and sign in.
      b. Tap on payment information and add a credit/debit card of your preference then select
          "done", in the upper right corner
      c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
          Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
          should be asked to verify your security code for the credit /debit card and NOT the
          security questions.
      d. At this time you can remove the card by going back in to edit the payment info and
          selecting "none" as the card type then saving the changes by selecting "done". You
          should now be able to use your iTunes store credit without answering the security
          questions.
    It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
    Good Luck friends!

  • HT201303 How do I retrieve answers to my security questions if I forgot them?

    I'm trying to purchase some content on iTunes for the first time, so its asking me security questions that I really don't remember the answers to. How do I retrieve the answers to these questions?

    Welcome to the Apple community.
    Providing you know your ID and password, you should be able to rewrite your security questions. Start here, change your country if necessary and go to manage your account > password & security.

  • HT201303 How to reset security Q&A

    I forgot my security Q&A and don't know how to reset them does anyone knows please help

    we can only reset them  by CALLING the apple support team.. don't worry, they are very polite and friendly.. =))
    all u need to do is verify their questions..
    BUT:-
    (1) make sure you don't signed out of your apple ID;
    (2) prepare you apple device’s serial number;
    and also,
    (3) be sure you are connected to the internet, so that u can help the speed up the "verifying" process..
    it only took less than 20minutes to have my security questions reset without losing the balance in my apple ID ^__^
    hope this helps.. merry christmas y'all ~.~

  • HT5312 How to reset or recover my forgotten Security Question or Answer?

    Please anyone can help me. I forgot my security question. I don't know what to do? I have to recover my security answer. Please help me. Thank you so much.

    Read the HT5312 page that you posted from, it has instructions for how to reset them i.e. if you have a rescue email address set up on your account then steps 1 to 5 half-way down that page should give you a reset link.
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • HT201303 How Can I change my apple ID security questions

    How can I change my apple ID security questions

    For the price point of Apple products you'd think they would not charge extra for support. I just got off the phone with support and was informed I cant recieve any help outside of this forum link which was promptly sent in response to being unable to reset Apple ID security questions. Possibly, I will have to reset my password thus resetting the security questions.

  • HT201303 How do I retrieve answers to my security questions?

    How do I retrieve answers to my security questions?

    From the More Like This  on the right...
    https://discussions.apple.com/thread/4072454?tstart=0
    https://discussions.apple.com/message/18507575

  • HT201303 How can I find out what my security answers are? I am trying to purchase an app on a new device and it won't let me without answering and I have totally forgotten

    How can I find out what my security answers are? I am trying to purchase an app on a new device and it won't let me without answering and I have totally forgotten

    Welcome to the Apple Community.
    You might try to see if you can change your security questions. Start here, change your country if necessary and go to manage your account > Password and Security.
    I'm able to do this, others say they need to input answers to their current security questions in order to make changes, I'm inclined to think its worth a try, you don't have anything to lose.

  • HT201303 how to reset my security question because i already forget it

    can someone help me to reset my security question because i forget it already thanks and God bless

    If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address set up then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
    You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox).
    Or you could see if the second half of Kappy's reply in this thread helps : https://discussions.apple.com/message/20357006#20357006

  • HT201303 how to reset security question? because i forget this answer.

    i forget security question answer. So i don't purchase game and other application.Please can u help me quickly my email [email protected]
    Thank you.

    i forget security question answer. So i don't purchase game and other application.Please can u help me quickly my email [email protected].
    Thank you.

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