HT201303 I bought a new iphone4 and had to reload my songs and apps. I want to make sure I'm not going to be charged again for songs or apps I had already purchased. Thank you.

I purchased a new iphone4 and had to reload my songs and apps. I want to make sure I'm not going to to be billed a second charge for songs or apps I have already purchased. Thank you,

If you bought them again, then you will be charged.
If you redownloaded them properly then you will not:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

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I had an App on MacBook Air which would cause my computer to be locked. I delted it and reinstalled the App again from the AppStore. Now I am being charged again for the same App. How can I correct this issue and get refund for the double billing?

I had an App on MacBook Air which would cause my computer to be locked. I delted it and reinstalled the App again from the AppStore. Now I am being charged again for the same App. How can I correct this issue and get refund for the double billing?

You can't gift it, gifting can only be done from within the store, not from within your library.
Puchases are considered final but you can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I had iweb on my last computer - bought a new 2013 macbook pro a few months ago and it's gone. I have a webpage I build on it and now I need to get back in to update it. Help.

i had iweb on my last computer - bought a new 2013 macbook pro a few months ago and it's gone. I have a webpage I build on it and now I need to get back in to update it. Help.

Well of course you won't have iWeb on a new MacBook from this year. iWeb has not shipped on new Macs for a long time now and Apple has not sold iLife through its stores or online for over a year and does not support iWeb any longer.
If you want iWeb now, you will either need to purchase a new copy of iLife or try and find the old install discs from your old Mac and re-install iWeb from that disc. It also depends on what iWeb version you were using too - iWeb 08 or 09? If 08, then this is not compatible with Mavericks which will be running on a new Mac, so you'll need iWeb 09 for this. If you can find your old install discs and they are iWeb 09 then go ahead and use these, but if not, you will have to purchase the iLife 09 or 11 boxed set from Amazon and both of these contain iWeb 09 and you can then install it.
Also, when you set up your new Mac, did you migrate info over? If you had built a website on your old Mac, then you need to data file where all iWeb info is stored and that is called your domain.sites file and you need this file to be transferred if you want your website back again.
Can you get access to thhis file on your old Mac and transfer it? If you can then fine, you can access your website again, but if not, you are out of luck and you'll have to re-build your website from scratch using iWeb.
If you don't have iWeb, then now might be a good time to move forward and look at the many alternatives that are out there such as RapidWeaver, Sandvox, and EverWeb which is billed as an iWeb replacement and is very much like iWeb, but with SEO and the ability to create drop down menus built in (check out http://www.everwebapp.com). Other alternatives also include Flux 4, Freeway Pro and Express and WebAcapella 4.
Have a look and most of these allow you to download free trials so you can try before you buy.

Just bought a new iphone4 and was loading os6 and now it won't turn on. the apple glows like it is starting up, then the screen goes black and then repeats the same process over and over. i have tried to reboot multiple times now

just bought a new iphone4 and was loading os6 and now it won't turn on. the apple glows like it is starting up, then the screen goes black and then repeats the same process over and over. i have tried to reboot multiple times now

I am assuming the phone was working prior to you installing IOS 6? Did you use itunes to install IOS 6 or just run from the phone?
When I tried to do the Over The Air update to IOS6 on my iPhone 4, it errored out and I had to connect it to iTunes and select "Restore" from the summary screen after iTunes finds the phone is connected. If this works for you, it will go through a couple of reboots that take a few minutes to complete. It should then give you the option to start with a fresh new phone or to use one of your previous backups to load your contacts and other information, provided you have backed up the phone previously.
I hope this helps you my friend!

Just bought the new iPhone4S yesterday, and my back camera isn't working/loading up. But my front camera works fine. What's wrong? Can anyone help?

Just bought the new iPhone4S yesterday, and my back camera isn't working/loading up. But my front camera works fine. What's wrong? Can anyone help?

I had the same problem- go to Utilities, General, Use Side Switch To, and change it from Mute to Lock Rotation- this solved the problem for me.
Good luck!

HD movies with iTunes extra won't play on Apple TV.Tried to repurchase and message states, "Already purchased, would you like to view now?" Submitted "YES" and am taken to movie's menu with iTunes extra with no tab for 'PLAY'. Menu won't work at all.

Several movies I purchased won't play on Apple TV. They don't show up on my Apple TV menu, and if I search for them, the "Purchase HD movie" tab shows up. When I try to re-purchase, states "Already Purchased- would you like to view now". I answer "YES" and I'm taken to a screen without a "Play" tab. Other tabs such as "Extras" are frozen and don't work. Unable to see the movie or any of the iTunes extras.

Hey there storytellerstudios,
I see that you are having an issue with some purchased movie extras from iTunes on your Apple TV. I would like to suggest that you use the following link to help you report an issue with these purchases to iTunes:
Report a problem with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store - Apple Support
http://support.apple.com/en-us/HT204084
Thanks for using the Apple Support Communities!
Cheers,
Braden

HT201272 I purchased an audiobook from iTunes On my iPhone. I got a new phone and after the back up, the books I downloaded were not there. iTunes wants me to repurchase the books I downloaded. Is there a way for me to Redon load my already purchased b

I purchased an audiobook from iTunes On my iPhone. I got a new phone and after the back up, the books I downloaded were not there. iTunes wants me to repurchase the books I downloaded. Is there a way for me to Redon load my already purchased books?

Hi..
On your new iPhone tap Settings > Store.
Make sure Books is turned ON.
You shouldn't need to re purchase the book > Downloading past purchases from the App Store, iBookstore, and iTunes Store

I down loaded about 100 cds to my library and I can no longer view the downloaded artwork it's shows a black picture or blank. How can I get the artwork back? Please help! Thank you

I downloaded about 100 cds to my library and I can no longer view the downloaded artwork it's shows a black picture or blank. How can I get the artwork back? Please help! Thank you.

Hi- apparently I also had a similar moment of madness and thought that 'freeride games' would be fun. Well, so much for that! It added a ton of things to my tool bar, I would like to uninstall it, any suggestions for this one?
thanks :)

I plan on buying a new I Pad wit wifi and cell from Apple. But I don't want to select a cell carrier right now. Q 1: Do I have to select a carrier at purchase? and Q 2, In the meantime will I be able to get on line at home using my Cox Internet wi fi co

I plan on buying a new I Pad wit wifi and cell from Apple. But I don't want to select a cell carrier right now. Q 1: Do I have to select a carrier at purchase? and Q 2, In the meantime will I be able to get on line at home using my Cox Internet wi fi? Thanks.

Thanks for the help. Now I can feel comfortable in not having to sign up for cellular when I buy, esp. Since I'll be using my new IPad mostly at home on my Cox wi fi. Then I can see, in using the i pad, how often I'd actually use the cellular, and where. This can help decide which type of cell plan I get. Small problem it may seem, but a very helpful answer. Thanks.

Hi, I just bought a new Macbook Pro 15" with SSD 256 Gb and its almost a brand new a while ago i was trying to connect to my home wireless network it said that your airport is not configured then I restarted the system but it didn't restart it shows the "

Hi,
I just bought a new Macbook Pro 15" with SSD 256 Gb and its almost a brand-new (the 4th time to use the device) a while ago i was trying to connect to my home wireless network it said that the connection is timed out so i clicked the airport sign on the top it said that your airport is not configured then I restarted the system but it didn't restarted it showed the grey screen with the apple logo and the spinning wheel for more than 10min so I tried the force shutdown by pressing the power button till it switched off I waited for 5min then pressed the power button to start or boot the system and again the grey screen with the apple logo and the spinning wheel, I waited for more than 20min nothing changed, any solution please?
Your help is really appreciated"

Thanks a lot i followed the instructions for safe mode (i found out that i was pressing the C button after restarting) i did whats written there but the repair couldn't be performed so in addition i needed to re-formate the HD so i erased the volume and then repaired the disk--> quite disk utilities --> start the installation from the installation DVD.
Thanks really appreciating your help

TS1930 Hi All, I'm using iTunes 10.6.3.25 and i don't see the option of "Enable disk use" here so can someone kindly help me in copying the videos from my iPod Touch to my PC, Thank you.

Hi All, I'm using iTunes 10.6.3.25 and i don't see the option of "Enable disk use" here so can someone kindly help me in copying the videos from my iPod Touch to my PC, Thank you.

There is no enable disk use option for iOS Devices. See this article for instructions on copying videos and photos from your iOS device to your PC.
iOS: Importing personal photos and videos from iOS devices to your computer
B-rock

My old computer (a Sony) with my iTunes crashed. I have a new MAC and want to make sure I can keep all of my music (mostly from old CD's that have been lost). I bought iTunes match hoping that would work but it isn't using the data on my phone. HELP!

My old computer (a Sony) with my iTunes crashed. I have a new MAC and want to make sure I can keep all of my music (mostly from old CD's that have been lost). I bought iTunes match hoping that would work but it isn't using the data on my phone. HELP!

Since you have purchased a new Mac (which, BTW, is not typed in all capitals) why not buy a Time Capsule <http://www.apple.com/airport-time-capsule/> which is designed specifically to work with OS X and Time Machine?
You don't say what part of your Sony "crashed." If it was not the HDD it is possible to take the computer apart, put the HDD in an external case, then recover the data off of it (including the music) simply drag-n-drop. If it was the HDD that "crashed" that makes it more difficult.
If you are able to recover the music from the Sony you can then add it to the iTunes library on the Mac and iTunes Match will then scan, match and upload the tracks to be mirrored in the cloud.

I was buying a book and it wasn't responding and it finally did but when I open the window it had 6 of the same book downloading and I want to make sure that they are not going to charge me for 6 of the same book .

I bought a book and at fierst the download was not responding.it tookna while to respond and when it did there was 6 books downloading but they were the same book and i want to make sure they don't charge me for all 6 books . What can i do ?

This forum is for making podcasts: the best place to ask would be in the iTunes Store forum:
https://discussions.apple.com/community/itunes/itunes_store
or you could contact iTunes Support; http://www.apple.com/support/itunes/

Hi, photoshop crashed and the file I was previously working in on the same version says Could not complete your request because the file is not compatible with this version of Photoshop. I'll appreciate any help. Thank you.

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CR2 files from which Canon camera?
Supported cameras are listed here
Camera Raw plug-in | Supported cameras

I have had Firefox for years and in the last 2 weeks, I am getting all of these stupid Pop ups about credit reports and some Epic Play thing. How can I make sure I do not get them and why all of a sudden?

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Identify and remove adware/malware
http://www.thesafemac.com/arg/

HT201303 I bought a new iphone4 and had to reload my songs and apps. I want to make sure I'm not going to be charged again for songs or apps I had already purchased. Thank you.

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