HT201303 i forgot apple id security questions and  i need to rest the questions

i forgot apple id security questions and  i need to rest the questions

Call your local number from http://support.apple.com/kb/HE57 and ask to speak with Account Security...they can straighten the account out for you.

Similar Messages

  • Forgot apple id security question answers - reset email is not being sent to email addresses

    forgot apple id security question answers - reset email is not being sent to email addresses

    Hi there,
    Why dont you just change your Apple ID (your email)? Make a new Apple ID and do the security questions that you will remember. Also, make sure you write down all the info with your Apple ID for later refrence.
    To create a new Apple ID, follow the easy steps below:
    Settings > Itunes and App stores > Tap "Apple ID: (YOUR APPLE ID IS HERE!)" > Tap "Sign Out" > Tap "Create New Aple ID"

  • I forgot Apple ID security questions

    i forgot Apple ID security questions\ answer

    The Best Alternatives for Security Questions and Rescue Mail
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contact Apple support.
        c. Rescue email address and how to reset Apple ID security questions.

  • HT201303 Forgot Apple Id security questions

    I have forgotten my apple id security questions how do I get them reset or How do I get them cleared out?

    See This Discussion  https://discussions.apple.com/message/18309516#18309516
    From the  More Like This  on the right.

  • Help me , I forgot Apple ID security questions

    Help me , I forgot Apple ID security questions

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (98766)

  • HT5312 Forgot apple id security questions

    I forgot the answers of the security questions!!!!
    How to reset it?
    Thanks

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT5622 Forgot Apple ID security questions

    Forgot Apple ID security questions

    I DO remember them but Apple chose to put them in Japanese and I can not change the language on Manage my Apple ID so I do not know if I made an error ,it threw me off , it was the wrong question Where did you fly to on your first Aiplane trip ? then I was unable to enter until 8 hours then called Apple Japan 4 times each time threy asked me would you like to speak with an English speaker,I said yes then they told me sorry today is Sunday no English speakers ,but they refused to speak Japanese, then I called 5th time and a kind guy could speak English we were on 1and 1/2 hours he got me to log in but the reset key chain could not be completed still pending.
    He said do not mess with that ! then I got a text from somewhere to reset 4 pins suddenly it was very strange I said to him that I got this pin this morning but it said you can use maximum 3 hours it had a UK number and I told him I do not like this and will not enter the code he said do not do it if it is from the UK and then I said to him ok you did a lot to help but we can not go any further ! and we cut of I went back to my computer to re do the ID but I found everything a mess so I call and a stupid sounding Japanese women with a squeaky voice came on I was calm at first and they want your phone number your IMEI number your iPhone serial number date of birth Address email address it takes 10 munutes to check then they ask what are you caling about so I try to explain my keychain is broken or problems with language security questions and can not change my pasword because the security question have failed me so it is ONE BIG HEADACHE AND I START I GET STRESSED she says Do want an ENGLISH speaker ,I say yes ,that guy i talked to earlier but I never got his name and first time I ever talked to him but they said he is not here so I said ok and then she said today is sunday so call back in the morning ,I said ,well ok in Japanese but they make you feel stupid because they do not want to speak Jap@anese with none natives and they are to busy,And they feel that I should not bother them ,then I say that Apple Japan is trying to refuse Apple foreign customers and then she wants to hang up and ask me to visit the shop ,but they are the same I have a very bad time with Apple Japan since they do not discuss software problems or security with customer meaning if you have a problem they ask you to come on a time 20 minutes max so they do hardware test and say you phone is fine then I say no I can not reset my ID they say you must call call centre so I am going around in circles ,When I call English it is usually Australia so if my problem is in Japan surely if do not want me to talk to them in Japanese and they ask me to call Australia but every time my call charge is expensive after asking them is this free because I have Apple care they say yes but when the call goes to Australia 0120 277 535 it might change to paid call so I call then I have to ask is this charging they say we can not give you that information ! so what can I do I have have been at the computer and phone all day on my day off work and in tre week I am so busy and can not use my phone I can not work without it ,this new technology for you ,they can not cope with the fact that the customer have problems yet they do not want to deal with us because they can not solve it and so it shows them to be useless they like to walk around in their cool tee shirts and retro shop but when it comes to functionality we are unwelcome they got the money so do not return because apple is perfect that nothing should go wrong .
    But it does somehow my English security answers do not work on a Japanese Question especialy if I did not choose that question I set  up the multiple choice In English and wrote the answers in English or Roman and set them langauge preferences in English, do you really think you can correctly write english name or word in Japanese they write a police patrol car  pato caa パトカア　they do not have r and l .So it is my choice to make my security easy for me and as difficult for others to hack.But they also have patororoo choo meaning ' now patrolling ' so why they have pato caa patrol car and patoro patrol and have thousands of Chinese words kanji they can find patrol.
    I am getting off the topic but I am at a loss to fix this problem when they hold the keys and i have all the info to verify my ID.

  • HT201303 I forgot answer my security questions plese help me

    i forgot answer my security questions plese help me

    Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
    Nobody on these boards can reset them for you.
    (91141)

  • Forgot Apple ID Security Questions

    I forgot the answers to my security questions.  I still know apple id and password.  How do I see what the answers are or reset them?

    You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (106398)

  • HT201303 I forgot what my security questions answers are

    I have forgotten the answers to my security question on my Apple ID. Without this I cannot make purchased and it's frustrating. Ugh. someone please tell me what to do...

    If you can't remember them then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
    You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox)

  • Forgot apple id security questions. How do I reset them?

    I am unable to buy apps from the mac app store because I do not remember the answers to my security questions due to the fact that my little brother answered them years ago and does not remember what he answered.  My new macbook pro needs these questions answered bfoer it will let me purchase apps from the mac app store.  I have e-mailed apple support about this and they have not been helpful in resolving my issue.  Does anybody know how to reset these questions?  I do not want to make another apple id as I have $75 worth of gift cards already on my account.

    Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37 --> Can I change the answers to the security questions for my Apple ID?  --> Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID (http://appleid.apple.com/) and click Manage your account.
    Forgotten security questions - https://discussions.apple.com/message/18402551  and https://discussions.apple.com/message/18625296
    More involved forgotten question issues - https://discussions.apple.com/thread/3961813

  • I Forgotten Apple ID security questions

    i Forgot Apple ID security questions please help me i life in saudiarabia i don’t call

    If you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps half-way down this page will give you a reset link on your account : http://support.apple.com/kb/HT5312
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699#S -there is an International call for Saudi Arabia on that page
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

  • I forgot my apple id security question and i  typo a wrong email to reset the question !

    I forgot my apple id security question and i  typo a wrong email to reset the question !

    me too can someone pls help

  • HT5312 forgot answers for security questions, my apple account has updated email address but the rescue email address  for account is old and not accessible - do not know how to update that address so i can authorize new devices...

    forgot answers for security questions, my apple account has updated email address but the rescue email address  for account is old and not accessible - do not know how to update that address so i can authorize new devices...

    Welcome to the Apple Community.
    Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
    If you are in a region that doesn't have international telephone support try contacting Apple throughiTunes Store Support.

  • I forgot my apple account security questions and i can't reset them because there is no link under

    hello
    i forgot my apple account security questions and i can't reset them because the link forget your security question ****@apple.com doesn't show need help

    Hope this helps.
    https://discussions.apple.com/message/24202564#24202564

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