HT201303 I forgot how to answer questions safety Ostaidha?

I forgot how to answer questions safety Ostaidha?

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(118470)

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TS2446 i forgot how i answered my security questions. How do i find the answers or to reset the questions?

I selected my security questions years ago and i forgot how i answered them. How do i retrieve those answers. Reason being i got a new devices and it asks me for those answers to purchase anything from itunes on it.

Click here and search the article for '2 out of 3' without the quotes; this generally involves either a message being sent to your rescue email address or contacting the iTunes Store staff directly.
(74462)

HT5312 algokar Dec 26, 2013 2:11 AM Forgot Answer Questions safety tried to re-send a lot of email did not reach any messages to re-ask safety I can not buy any program that I forgot to ask him answer safety Please help and send me a re-liquefaction a

Forgot Answer Questions safety tried to re-send a lot of email did not reach any messages to re-ask safety
I can not buy any program that I forgot to ask him answer safety
Please help and send me a re-liquefaction answer to the same email

1) Apple ID: All about Apple ID security questions
If necessary
2) See Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security
3) Or Email Here > Apple Support iTunes Store Contact

HT5312 Excuse me I forgot the secret answer questions for my account What do I do?

Excuse me I forgot the secret answer questions for my account What do I do?

You need to contact Apple, either through the link in that article or by phoning them and asking for the Account Security team.
(85669)

Excuse me I forgot the secret answer questions for my account What do I do?

Excuse me I forgot the secret answer questions for my account What do I do?

Click here for information. If you can't get the answers emailed to you for some reason(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
(85659)

HT201303 i forgot the security answer! how can i get it back ?

i forgot the security answer! how can i get it back ?

If you already have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address set up then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox).
Or you could see if the second half of Kappy's reply in this thread helps : https://discussions.apple.com/message/20357006#20357006

HT201303 i forgot my security answers. how do i change them

i forgot my security answers. how do i change them

If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address set up then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox).
Or you could see if the second half of Kappy's reply in this thread helps : https://discussions.apple.com/message/20357006#20357006

HT201303 I forgot my security answers, how do I recover them? I need answers ASAP!

I forgot my security answers, how do I recover them? I need answers ASAP!

This is the most asked and answered question on this forum. Look at More Like This on the right side of this page or do a forum search or just look at the other posts.

HT201303 I forgot all the answers to my questions, now i can't buy any apps from the apple store. What will i do... Please help....

I forgot all the answers to my questions, now i can't buy any apps from the apple store. What will i do... Please help....

Go to appleid.apple.com. From there, go to Manage Apple ID. Log in and go to Password and Security. When you get to the page about answering your security questions, click on the link for Forgot My Answers. That will send an email to the rescue email address on how to reset. If you did not provide a rescue email address then you will need to go to Express Lane Support https://expresslane.apple.com/GetproductgroupList.action for help.

HT201303 i forgot my security answers for apps store how do i recover or continue a purchase

i forgot my security answers for apps store how do i recover or continue a purchase

Can I change the answers to the security questions for my Apple ID?
Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID and click Manage your account.
From Here > Apple ID FAQ > http://support.apple.com/kb/HE37

HT201303 I forgot a security answer, how can I recover?

I forgot my security answer how can I recover?

If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address set up then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox).
Or you could see if the second half of Kappy's reply in this thread helps : https://discussions.apple.com/message/20357006#20357006

HT201303 I forgot the security answer. How can I reset it ?

When I try to abut a app, it asks my security question. I forgot my answer

Reset Security Questions
     Note: The option to send an email to reset your security questions and
     answers will not be available if a rescue email address is not provided.
     You will need to contact iTunes Store support in order to do so.
Frequently asked questions about Apple ID
A. Manage My Apple ID
    You will have to try and fail 6 or 9 times before you will be
    able to proceed.
B. Or you can email iTunes Support at iTunes Store Support.
C. If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose Apple ID Account Security and click Continue;
6. Click on the Email icon;
7. Fill out the email form including your request to change your
      security questions and answers;
8. Click Send/Continue.
Note: In some countries other than the US and Canada you may find a different set of options than those mentioned above. Choose the option that appears most appropriate and just follow the instructions.
   You should get a response within 24 hours by email.
D. In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
E. Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
a. on the device that is asking you for the security questions go to "settings", > "store" >
      tap the Apple ID and choose view"Apple ID" and sign in.
b. Tap on payment information and add a credit/debit card of your preference then select
      "done", in the upper right corner
c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
      Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
      should be asked to verify your security code for the credit /debit card and NOT the
      security questions.
d. At this time you can remove the card by going back in to edit the payment info and
      selecting "none" as the card type then saving the changes by selecting "done". You
      should now be able to use your iTunes store credit without answering the security
      questions.
    It's working for me ...I just have to put in my 3 digit security pin
    from the credit card I am using.
Good Luck friends!

HT201303 i forgot my security answer how can i retrieve it coz i cannot download to itunes

I forgot my security answer to verify my account in itunes.

Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose iTunes Store Security and answer the bullet questions, then click
      Continue;
6. Sign in with your Apple ID and press Continue;
7. Under Contact Options fill out the information and advise iTunes that you would
      like your security/challenge questions reset;
8. Click Send/Continue.
You should get a response within 24 hours by email.
In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
a. on the device that is asking you for the security questions go to "settings", > "store" >
      tap the Apple ID and choose view"Apple ID" and sign in.
b. Tap on payment information and add a credit/debit card of your preference then select
      "done", in the upper right corner
c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
      Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
      should be asked to verify your security code for the credit /debit card and NOT the
      security questions.
d. At this time you can remove the card by going back in to edit the payment info and
      selecting "none" as the card type then saving the changes by selecting "done". You
      should now be able to use your iTunes store credit without answering the security
      questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends!

HT201303 i forgot my security answers. how am i able to restart this?

i forgot my security answers. how am i able to restart this?

Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
(88480)

HT201303 I forgot my security answers

I forgot my security answer and I need to solve my problem so I can purchase

Method 1 (preferred)
On a computer, go to http://appleid.apple.com and select "Manage your account". Log in with your Apple ID and password, then select Password and Security from the left column.
You need to know the answers to your existing security questions before you can change them or create new questions.
If you do not remember your answers, there may be a link on that page where you can have a reset email send to your "Rescue email address", as long as you provided one in the past. This option will not appear if you have not provided a Rescue email address.
Check all your known email addresses for their response, which will contain further instructions to follow. The email is automated and should arrive immediately. Check your spam / junk folder if you believe you did not receive it.
Method 2 (you cannot perform the above and you're stuck)
If there does not seem to be any way to reset your security questions, go here:
https://expresslane.apple.com/
Navigate the columns as follows:
All Products and Services > iTunes > iTunes Store > Account Management > iTunes Store account security
Answer the questions and if required sign in with your Apple ID and password - same one you used to log in on this support forum.
You will find an option to send an email to Apple on that page. Compose a thoughtfully worded email explaining your dilemma, and politely ask to have your security questions reset. There are over 400 million iTunes account holders and Apple receives a great many of these questions every day, so make sure yours is easily understood.
You will receive a confirmation email immediately. Check your email spam / junk folder for it because a humanoid should respond in a business day or two. You may need to provide more information before your questions can be reset. These back-and-forth emails may result in a week of correspondence before it is fixed.

HT201303 I forgot how to answer questions safety Ostaidha?

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