HT201303 I forgot my security questions and I'm not getting any email for it.

I just got a new mac and for first itunes store purchase, I need to answer my two security questions. Problem is, I don't renenbber what the answer to one is, so I clicked on the send email to rescue email account. However, I am not getting any email and it has been... oh, I don't know, one and a half hours? Any help would be greatly appreciated

Mail should normally reach you within a few moments, if you are sure that your mail application and/or your ISP are not filtering out the e-mail from Apple, then you may wish to contact Apple at Express Lane (select your country, navigate to iCloud help and enter the serial number of one of your devices)

Similar Messages

  • I am trying to reset my security questions and i am not getting an email from apple... can anyone please tell me what i need to do to fix this?

    i am trying to reset my security questions and i am not getting an email from apple... can anyone please tell me what i need to do to fix this?

    Forgotten Security Questions/Answers
    You need to contact Apple by:
    1 - Use the Express lane and start here:
    https://expresslane.apple.com
    then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
    or
    Apple - Support -form iTunes Store - Contact Us
    2 - Call Apple in your country by getting the number from here:
    http://support.apple.com/kb/HE57
    or           
    Apple ID: Contacting Apple for help with Apple ID account security
    3 - Use your rescue email address if you set one up
    Rescue email address and how to reset Apple ID security questions
    For general  information see:
    Apple ID: All about Apple ID security questions

  • HT5312 I sent an email to reset my security questions and I have not received any emails?

    I have sent myself an email through iTunes to reset my security questions and I have not received any emails..help?!

    Check your junk mail folder just in case.

  • HT201303 I forgot my security questions and the option of sending an email to reset the questions to my rescue email doesn't  appear . What can I do to retrieve thes question because I can buy in app even I have credit in my account ?????

    I forgot my security questions and the option of sending an email to reset the questions to my rescue email doesn't  appear . What can I do to retrieve thes question because I can't buy any app even I have credit in my account ?????

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • HT1491 I am trying to reset my security questions and I am not getting any reset email. Can somebody help me?

    I am making my first purchase on iTunes and since it is my first purchase, the security questions were asked.  I forgot the answers to the security questions and requested for an email to reset my answers. It has been three days now and I still haven't received any email. Can somebody help me?

    If you aren't getting the email, and you've checked the spam folder on your rescue email account as well as the inbox, then you could try contacting iTunes Support or Apple to get the questions reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57

  • HT201303 HELP! I forgot my security questions and it want so send an email to my " rescue email" but it's not my email! How do I change the "rescue email" to my email?

    HELP! I forgot my security questions and it want so send an email to my " rescue email" but it's not my email! How do I change the "rescue email" to my email?

    The Best Alternatives for Security Questions and Rescue Mail
         1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    An alternative to using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • I forgot my security questions and it will not let me purchase anything

    I forgot my security questions and it will not let me purchase anything

    You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
    (96117)

  • Ive forgot my security questions and it does not say underneath to send rescue email? please help

    ive forgot my security questions and it does not say underneath to send a rescue email please help

    You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (90681)

  • Forgot your security questions and there was no alternative to email what to do please reply

    Forgot your security questions and there was no alternative to email what to do please reply ,,
    I do not know retrieved questions of security and there was no alternative to this email account in Alabestor
    [email protected]

    You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (109187)

  • HT201363 This is terrible. I forgot my security questions and im trying to send an email to my rescue address and i have to answer the questions to do it!! i dont remember and theres nothing i can do someone help please! Apple support is terrible

    Please help i forgot my security questions and im trying to send an email to my rescue but to get to it i have to answer the got **** questions ! help please the support is terrible

    1. See my User Tip for some help: Some Solutions for Resetting
        Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for
            support and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions
    5. For online assistance use Apple - Support - Express Lane

  • I forgot my security  questions and I haven't got an email.

    I forgot my security question and I haven't recived an email and I was wondering how I could go about changing them, as I need them to continue on. I have changed my email address and still does not work. any help would be really apresheated.

    Look for the email in any spam/junk filters that your mail account may have.

  • HT5312 I forgot the answer to my questions and I'm not receiving any email

    I forgot the answers to my questions and I'm not receiving any email in rescue email

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • HT5312 I am trying to reset security questions.  I have made sure i have 2nd email address.  I have verified email address.  I go to send reset for security questions and i am not getting email back.

    I am trying to purchase songs.  I am ask 2 security questions.  I can't remember answers.  I hit the send reset, security questions.  I am not getting any response back.  I went in and added another email address and verified it hoping that this would work and i would get it sent to that address. Still nothing. 
    I have a $15 itunes card tied to this.  Any help is appreciated.

    Hi CDB,
    A second email address is not going to help you. You would have had to set up a Rescue email address prior to forgetting the security questions. At this point, you will need to contact iTunes Support to get them reset:
    http://support.apple.com/kb/HT5699?viewlocale=en_US
    or by email:
    https://ssl.apple.com/emea/support/itunes/contact.html
    You may want to look into two-step verification to replace the use of Security Questions, once you get this resolved:
    http://support.apple.com/kb/ht5570
    Cheers,
    GB

  • I forget the answer for security questions and i didn't receive an email for it

    i forget the answer for security questions and i didn't receive an email for it

    You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (90813)

  • I updated to iOS5 weeks ago; but suddenly I can't open the mail, contacts, calendar settings and I am not getting any email to my iPad2 AND it keeps trying to connect and it is runnijng the battery down...any help?

    I updated to iOS5 weeks ago; but suddenly I can't open the mail, contacts, calendar settings and I am not getting any email to my iPad2 AND it keeps trying to connect and it is runnijng the battery down...any help?
    I already tried rebooting, and I tried hooking it up to itunes as well, no luck there either.

    Try to reset all settings.
    Settings > General > Reset > Reset all Settings.  It won't delete your data.
    When you say reboot, do you mean you pressed the home and sleep button at the same time until it restarted? 

Maybe you are looking for

  • Configuring Web Services in 10.9 Help

    Hi All, I cannot find any comprehensive documentation on the subject (short of a retelling of the server.app Help Files) but I'm just trying to set up a web server in 10.9. I have the server app installed. I'm using a separate DNS Server (that will a

  • Calling stored procedure in Access but data stored in SQL

    Our data is stored in SQL, but due to some restriction I need to make stored procedure in Access instead of SQL. I created the relevant link in Access to call the tables in SQL. Whenever I invoke the SQL database in Access, a login screen will appear

  • How to get BU, Company, Group details with the help of Employee number

    Hi Friends, How to get information related with Employee like Business unit, Company, Business Group and other details. Pravin

  • IChat Won't Accept People From My Address Book

    I have been using an AOL screen name for years and today decided to move on and simply use my me.com account from now on. I entered iChat 4.0.8 on Leopard and removed my AOL username from iChat, and added a new account with my MobileMe username. Oddl

  • Certification code for mm

    Hi gurus how r u al? i want to do my certification in SAP MM can any one pls tell me whts the code for MM exam  for booking purpose and how the  segregation  is done by each topic cheers prem.