HT201303 i forgot the answers to my security questions, can you help me please?

forgot the answers to security questions.. help please?

Click here for information. If you can't get the answers emailed to you for some reason(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
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Similar Messages

  • HT5622 i have an apple id but my email adress is not working anymore because my father canceld! but i bought 15€ itunes gift card and i must answer the security questions but i forgot the answers! what now? can you help me please? i paid 15€

    Help me please

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (93682)

  • HT201303 I forgot the answer for my security question ?

    I forgot the answer for my security question ?

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (102836)

  • HT201303 i forgot the answer of my security question as opposed i sent to apple for get back the answer . but the apple didn't answer me so what an i do ?

    i forgot the answer of my security question as opposed i sent to apple for get back the answer . but the apple didn't answer me so pleas help me >?

    Hello there, Faisal-almutairi.
    The following Knowledge Base article has the information you need for what to do in your situation:
    Apple ID: All about Apple ID security questions
    http://support.apple.com/kb/HT5665
    Specifically:
    What should I do if I don't remember the answers to my Apple ID security questions?
    Try answering them at least once to see if you can get them right, even if you are not sure you remember the answers to your security questions.
    If you are confident you can't remember them, try one of the following:
    If you have three security questions and a rescue email address
    sign in to My Apple ID and select the Password and Security tab to send an email to your rescue email address to reset your security questions and answers. 
    If you have one security question and you know your Apple ID passwordsign in to My Apple ID and select the Password and Security tab to reset your security question.
    If you have one security question, but don't remember your Apple ID password
    contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
    Note: If you have forgotten your password and answer your security questions incorrectly too many times in a row, you will be unable to try to answer your security questions for a period of time. During that time you will not be able to reset your password and will not have access to your account.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro D.

  • HT201303 I forgot the answers to my security question, so how i can reset the answers?

    I Forgot the answers to my security question, so how i can reset the answers??

    Hello Yousef. You need to contact support You can only change your questions/answers if you know the previous ones.
    Here's how I contatced them and got my issue reslved:
    https://expresslane.apple.com/
    Follow these steps:
    All Products and Services > iTunes > iTunes Store > Account Management > iTunes Store account security
    Answer the questions and if required sign in with your Apple ID and password - same one you used to log in on this support forum.
    You will find an option to send an email to Apple on that page. Indicate that you forgot the answers to your security questions and wait for iTunes support to reply.

  • HT201303 i forgot the answer on my security question

    i really forgot the answers on my security questions... what should i do?

    If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address set up then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Questions' and fill in that you'd like your security questions/answers reset.
    You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox)

  • HT201303 i forgot the answers of my security questions

    how can i reset the answers of my security answers

    If you don't remember the answers to your security questions, contact Apple (check here for your local AppleCare number - http://support.apple.com/kb/HE57) to reset your security Q&A but strong verification of your account will be done.  Cheers!

  • I forgot the answeres for my security questions, can I make new questions?

    I have forgotten the answers to my security questions and can not use my I tunes money etc... Can I reset questions?

    Please see the  More Like This  section on the right.

  • HT201303 i forgot the answer to my security questions what can i do?

    I just got a new ihpone and i was trying to buy a ringtone but it didnt let me it asked me for my security questions but i cant really remmeber the answers so i can;'t buy my effin ringtone, so what can i do to reset the questions or know the answers!!

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    If all else fails:
    Go to: Apple Express Lane;
    Under Product Categories choose iTunes;
    Then choose iTunes Store;
    Then choose Account Management;
    Press Continue;
    Now choose iTunes Store Security and answer the bullet questions, then click Continue;
    Sign in with your Apple ID and press Continue;
    Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
    Click Send.
    You should get a response within 24 hours by email.

  • HT5624 I forget the answers of my securities question ,can you help please?

    I really want to change my password because somebody else it's using and I can not change it because I forget the answer of securities questions ,help me please

    The Best Alternatives for Security Questions and Rescue Mail
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contact Apple support.
        c. Rescue email address and how to reset Apple ID security questions.

  • HT5312 I have just upgraded to a new computer and cannot remember my security questions can you help me please

    I would like to have my security questions reset I don't remember my answer for my favorite car. I just had a new computer set up because my xp was outdated

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (105121)

  • HT201303 Forgot the answers to my security questions, what should I do?

    I forgot the answers to my security questions because I made them so long ago. But now, when I try to buy a movie, apple asks me for my security question answers and I don't know them. How can I 'rewrite' my security answers, so I can finially buy a movie?

    Check the AppleCare number for your country here:
    http://support.apple.com/kb/HE57
    Call them up, and let them know you would like to be transferred to the Account Security Team.

  • HT5312 I didn't make a rescue e-mail and now i forgot the answers of my security questions!!' And the apple support contact wont open???

    I didn't make a rescue e-mail and now i forgot the answers of my security questions!!' And the apple support contact wont open???

    I'm not sure what you mean by the 'apple support contact wont open' (?). If you mean the 'contact iTunes Store support' link on the page that you posted from I've just tried it and it seems to wok ok for me, though I haven't gone as far as to actually contact them.
    You can contact either iTunes Support or Apple to get the questions reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset you can then use the steps on the page that you posted from to add a rescue email address for potential future use, or if it's available in your country you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • HT5312 I forgot the answers to my security questions and my iPod won't let me buy anything unless I put them in. What do I do?

    I forgot the answers to my security questions and my iPod won't let me buy anything unless I put them in. What do I do?

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (95679)

  • I forgot the answers to my security questions and I wanna purchase an app but it won't let me until I answer them can someone help me ?

    I  forgot the answers to my security questions and I wanna purchase an app but it won't let me until I answer them can someone help me ?

    The Three Best Alternatives for Security Questions and Rescue Mail
         If you do not have success with one, then try another:
            1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
            2.  Call Apple Support in your country: Customer Service: Contact Apple support.
            3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

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