HT201303 I forgot what my security questions answers are

I have forgotten the answers to my security question on my Apple ID. Without this I cannot make purchased and it's frustrating. Ugh. someone please tell me what to do...

If you can't remember them then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox)

Similar Messages

  • I have no clue as to what my security question answers are and since this is my first purchase from my mac book it is asking for these. What do i do?

    I have no clue as to what my security question answers are and since this is my first purchase from my mac book it is asking for these. What do i do?

    You won't be able to change your rescue email address until you can answer 2 of your questions, you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • I have no idea what my security question answers are. I just got a new ipas but it won

    I have no idea what my security question answers are. I just got a new ipas but it won't let me buy apps. How do I find my answers

    Apple ID security issues -
    Call Apple Care and ask for the Account Security Team. They can assist you with your issue.

  • HT5312 I'm trying to purchase an app am I can't remember what my security question answers are.

    I'm trying to purchase an app am I can't remember what my security question answers are.

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (97408)

  • HT201303 I forgot my apple security question answers, how do i change it?

    I forgot my answers. How do i change it and get through it?

          Congratulations on being the next victim of Apple's current SNAFU!      
    If you don't have a rescue email address set, then you're SoL.
    If you do, then reset your info and check in there.
    If not, you'll have to contact iTS, and wait for God knows how long for Apple to complete its pending investigation in this SNAFU.
    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

  • TS2446 Is there a way to find out what your security question answer is?

    Is there a way to find out what your security question answer is?

    Amazing,  I can't find out what app on my phone just ran 388mb of data xfer at 2:44am yesterday while I'm sound asleep yet the LE types can subpoena and search warrant anything I do online and with who and for how long.  Verizon list who I receive phone calls from and make calls to and from where I receive messages and to whom/where I text but can't tell me squat about something that is eating up band width.  I'm sure it's probably some app that is running in the background on my phone. I've just got to figure out what it is and kill it.  I want to drop (cause I don't use it, it's slower than a dial up 1200bps modem)my data plans and save about $50 a month.

  • Forgot apple id security question answers - reset email is not being sent to email addresses

    forgot apple id security question answers - reset email is not being sent to email addresses

    Hi there,
    Why dont you just change your Apple ID (your email)? Make a new Apple ID and do the security questions that you will remember. Also, make sure you write down all the info with your Apple ID for later refrence.
    To create a new Apple ID, follow the easy steps below:
    Settings > Itunes and App stores > Tap "Apple ID: (YOUR APPLE ID IS HERE!)" > Tap "Sign Out" > Tap "Create New Aple ID"

  • I have forgot my icloud security question answers how do i retrieve these

    hi there
    i have forgot my icloud security question answers how do i retrieve these?
    thanks
    glynn

    Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
    (75636)

  • I don't remember what my security question answers were i don't remember making them

    I don't remember what my security question answers were i don't remember making them

    See Kappy's great User Tips.
    See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
    Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
     Cheers, Tom

  • HT201363 I forgot about my security question answers , i am locked now , what should i do

    I forgot about my security question's answer's . I am locked now, what should I do ?

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.
    (96766)

  • TS2446 what if i forgot my itunes security question answers?

    How do i reset my security questions if i don't know my original security question answers?

    1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for support
            and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions
    5. For online assistance use Apple - Support - Express Lane

  • HT201303 i forgot apple id security questions and  i need to rest the questions

    i forgot apple id security questions and  i need to rest the questions

    Call your local number from http://support.apple.com/kb/HE57 and ask to speak with Account Security...they can straighten the account out for you.

  • HT5312 i forgot my apple security question answer

    i forgot my apple security question answer

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (100824)

  • HT201303 I'd like my security questions/answers reset.

    I'd like my security questions/answers reset.

    Method 1 (preferred)
    On a computer, go to https://appleid.apple.com/ and select "Manage your Apple ID". Log in with your Apple ID and password, then select Password and Security from the left column.
    Supply the answers to your security questions and click Continue. You need to know the answers to your existing security questions before you can change them or create new questions.
    If you do not remember your answers, there may be a link on that page where you can have a reset email send to your "Rescue email address", as long as you provided one in the past. This option will not appear if you have not already provided a Rescue email address.
    About the Rescue email address: http://support.apple.com/kb/HT5312
    Check all your known email addresses for their response, which will contain further instructions to follow. The email is automated and should arrive immediately. Check your spam / junk folder if you believe you did not receive it.
    Method 2 (you cannot perform the above and you're stuck)
    If there does not seem to be any way to reset your security questions, you need to contact Apple.
    Start here:
    https://expresslane.apple.com/
    Navigate the columns as follows: All Products and Services > iTunes > iTunes Store > Account Management > iTunes Store account security
    Answer the questions and if required sign in with your Apple ID and password - same one you used to log in on this support forum. 
    You will find an option to send an email to Apple on that page. Compose a thoughtfully worded email explaining your dilemma, and politely ask to have your security questions reset. There are over 400 million iTunes account holders and Apple receives a great many of these questions every day, so make sure yours is easily understood.
    You should receive a confirmation email immediately. Check your email spam / junk folder for it because a humanoid should respond in a business day or two, who will probably request you provide some more security-related information before your questions can be reset. You will have to wait for another reply which will provide instructions for resetting your password and your answers to the security questions. 
    Normal business hours apply, so if it is Friday you may have to wait until Monday. 
    These back-and-forth emails may result in a week of correspondence before it is fixed.

  • HT204088 I forgot the my security questions answers

    I have forgotten the answers to security questions and I have no idea wat to do

    If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address set up then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
    You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox)

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