HT201303 I got charged 4x for one movie

Hello, I'm just checking in to see who I talk to about a bank overcharge. My bank is showing that I got charged four times for the same single movie (Lion King). It is currently in Pending Transactions with my bank and the bank can't do anything about it until it hits - but I wanted to tell iTunes so that it doesn't become an official charge.
Please help?
Thanks

You can contact iTunes support here (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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i got charged twice for a movie (Safe House). Can i get a refund for that? we were not able to finish the movie last night, and now we're trying to watch it again. We have an hour left, however the apple tv is still loading the movie again for 2 hrs & 46 mins.

Welcome to the Apple Community.
Apple's policy on sales of digital content is that all sales are final. If however you wish to appeal to Apple, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History.

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Are you and your wife using the same iTunes account on your iPad and iPhone, and if you are how did you try to download the film ? If you are using the same account and you used the Purchased tab in the iTunes store app on your phone (assuming that you are in a country where films can be redownloaded) then you shouldn't have been charged again - you can use the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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I ordered a movie on iTunes back in April, the movie didn't finish downloading, I got a message that there was an error, so a few days later, I downloaded it again. This time I used my husbands bank card, which has a different number, but is connected to our joint checking account. I noticed the duplicate charge for the one movie. PLEASE HELP ME FIGURE OUT HOW TO GET CREDIT FOR THIS DUPLICATE CHARGE! Or at least get some itunes store credit. The movie was "Miss Representation" the number on my invoice is: MGSG1YL7
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E-Mail me please!
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We are all itunes users just like you.
You are not addressing Apple here at all.
You need to contact itunes support.
Click Support at the top of this page, then click the lnk under Contact Apple Support

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Hi Angelo17,
The article below may be able to help you with this issue.
Click on the link below to see more details and screenshots.
I've quoted some helpful highlights for you:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
Hope this helps ....
- Judy

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Contact iTunes STORE-- they will look into it and correct problems.

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I purchase a song for my computer and then put in on my IPhone and was charged twice for the same song! Is that the normal way?? It doesn't seem right to have been charged twice for one song! Once purchase can't you put this song on Ipods and Iphones without Itunes charging for each one? Thanks

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Follow the instructions here > How to report an issue with Your iTunes Store purchase
If you don't see a credit to your account within 3 business days, use the email form to contact Apple here > Apple - Support - iTunes Store - Contact Us
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These are user forums. You are not speaking to Apple. We can't assist you. You must contact Apple directly in your country.
Customer Service: Contacting Apple for support and service - this includes international calling numbers.

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Why start a new and very similar thread to your other one which you have not responded to (have you read the replies?)
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You can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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HT201303 I got charged 4x for one movie

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